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The Crystal VAYA Unique

4.5 star property
Obergurgl ski-in/ski-out hotel with spa and ski storage

Choose dates to view prices

Perched in the mountains, The Crystal VAYA Unique offers a warm welcome with ski-in/ski-out access, an arcade/game room, and a rejuvenating spa. Relax by the fireplace in the lobby or unwind at one of two pools. With high-speed WiFi and activities like sledding and snowboarding nearby guests have praised this upscale family-friendly hotel.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Ski storage
  • Ski passes
  • Health club
  • Sauna
  • Steam room
  • Self parking

Feel at home (6)

  • Babysitting services
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
The current price is $168
$196 total
includes taxes & fees
Aug 6 - Aug 7

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Maisonette Suite

A modern living room with a sofa, a round table, and a TV mounted on the wall.

Maisonette Suite

  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Room

A bedroom with a bed, a desk, and a chair. There is a window with a view of a snowy landscape.

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for One-Bedroom Suite

A modern bedroom with a quilted headboard, a wooden bedside table, a bedside lamp, and a view of the outdoors through a window.

One-Bedroom Suite

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding available, minibar, in-room safe, soundproofing

Standard Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Grand Deluxe Suite

A modern living room with a sofa, a coffee table, a chair, and a large window with curtains.

Grand Deluxe Suite

  • Mountain view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

View all photos for Grand Deluxe Room

A modern bedroom with a large bed, a sofa, a small table, and a lamp.

Grand Deluxe Room

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Room

A modern bedroom with a large bed, wooden wardrobe, and built-in shelves.

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Two-Bedroom Panorama Suite

Two-Bedroom Panorama Suite | Hypo-allergenic bedding available, minibar, in-room safe, soundproofing

Two-Bedroom Panorama Suite

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Penthouse Suite

A modern bedroom with a large bed, a wooden headboard, bedside lamps, and a mirror.

Junior Penthouse Suite

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Spa Suite

A hotel room with a bed, a blue sofa, a chair, a small table with a vase of flowers, and curtains.

Junior Spa Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for One-Bedroom Penthouse Suite

A modern living room with a sofa, chairs, a dining table, and a vase with flowers.

One-Bedroom Penthouse Suite

  • Mountain view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Two-Bedroom Penthouse Suite

Hypo-allergenic bedding available, minibar, in-room safe, soundproofing

Two-Bedroom Penthouse Suite

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 105 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

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Front of property
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  • Airport transfer
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  • Parking available
9.2 out of 10, Wonderful, 139 reviews
The price is $169
$198 total
includes taxes & fees
Jul 28 - Jul 29
VAYA Sölden
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About the neighborhood

Map
Gurglerstrasse 90, Obergurgl, Tirol, 6456

What's nearby

  • Obergurgl-Hochgurgl Ski Area - 1 min walk - 0.0 km
  • Festkogl Ski Lift - 2 min walk - 0.2 km
  • Festkoglbahn - 2 min walk - 0.2 km
  • Gaisbergbahn - 11 min walk - 1.0 km
  • Roßbergbahn - 11 min walk - 1.0 km

Getting around

  • Kranebitten Airport (INN) - 99 min drive

Restaurants

  • ‪home of quattro - ‬28 min drive
  • ‪Hohe Mut Alm - ‬24 min drive
  • ‪Heide Alm - ‬25 min drive
  • ‪Arnold's Schirmbar - ‬14 min drive
  • ‪Zirben Alm - ‬4 min drive

About this property

The Crystal VAYA Unique

  • Placing you just steps from Obergurgl-Hochgurgl Ski Area, The Crystal VAYA Unique has ski-in/ski-out access, allowing you more time for downhill skiing, snowboarding, and cross-country skiing. Guests can indulge in massages at the spa, and The Crystal serves lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge. Skiers will appreciate access to ski passes and storage.

At a glance

DONE

Hotel size

    • 99 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:00 PM
    • Front desk staffed during limited hours
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting
    • Supervised childcare
DONE

Pets

    • Pets allowed (dogs only)*
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 16 per night)
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Supervised childcare

What to do

  • Ice skating
  • Sledding

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Multilingual staff
  • Pool loungers
  • Ski storage
  • Snow sports gear

Facilities

  • 2 buildings/towers
  • Built in 2008
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Health club
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Downhill skiing
  • Snowboarding
  • Ski storage
  • Snowshoeing
  • Ski lifts nearby
  • Ski runs nearby

Room amenities

Be entertained

  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Heating
  • Minibar
  • Espresso maker
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Crystal VAYA Unique Wellness. Services include massages. The spa is open daily.

Dining

The Crystal - This restaurant serves lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 5.00 per person, per night. This tax does not apply to children under 15 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 21 for adults and EUR 21 for children
  • Late check-out can be arranged for an extra charge of EUR 50 (subject to availability)

Pets

  • Pets are allowed for an extra charge of EUR 30 per pet, per night

Parking

  • Self parking costs EUR 16 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Crystal Hotel Soelden
Crystal Soelden
The Crystal VAYA Unique Hotel
The Crystal VAYA Unique Soelden
The Crystal VAYA Unique Hotel Soelden

Frequently asked questions

Does The Crystal VAYA Unique offer free cancellation for a full refund?

Yes, The Crystal VAYA Unique does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Crystal VAYA Unique?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at The Crystal VAYA Unique?

Yes, dogs are welcome. There's a charge of EUR 30 per pet, per night. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at The Crystal VAYA Unique?

Yes. Self parking costs EUR 16 per night. Electric vehicle charging is available.

What are the check-in and check-out times at The Crystal VAYA Unique?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Check-out time is 10:00 AM. Late check-out is available for a charge of EUR 50 (subject to availability).

What is there to do at The Crystal VAYA Unique and nearby?

Have fun with onsite winter activities like cross-country skiing, snowboarding, and snowshoeing. Indulge in a treatment at the spa and soothe your senses in the hot tub. The Crystal VAYA Unique also has an outdoor pool and a sauna, as well as a steam room.

Are there restaurants at or near The Crystal VAYA Unique?

Yes, there's an onsite restaurant, The Crystal.

What's the area around The Crystal VAYA Unique like?

The Crystal VAYA Unique is a short 1-minute walk from Obergurgl-Hochgurgl Ski Area and 11 minutes' walk from Roßbergbahn.

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Reviews

The Crystal VAYA Unique Reviews

8.8

Excellent

9.2

Cleanliness

9.8

Location

8.8

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel's pool, hot tub, and sauna facilities were wonderful and provided a great apres-ski experience. (5 reviews)
  • The spa area was wonderful, with multiple pools, saunas, and a great selection of amenities for guests to enjoy. (6 reviews)
  • Breakfast was varied, delicious, and had a wide selection with many healthy options. (5 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Very clean room, lovely staff, ski-in/ski-out.
Petr, 5-night trip
Verified

6/10 Good

Not quite a 4-star experience. A beautiful property and nice rooms, but let down by poor housekeeping and disappointing evening meals in particular for children. Lacking the Austrian charm that we would expect and enjoy on a skiing holiday.
Nina, 7-night trip
Verified

10/10 Exceptional

Amazing stay - the modern room, location next to ski lift, ski depot,spa, staff (Daniel, Rita, reception, gm), food (amazing dinner and great breakfast)- everything was top! Thank you we had the best stay!
Manuel, 3-night trip
Verified

10/10 Exceptional

Fantastic staff, great ski-in/out location, delicious food. Simply a wonderful experience.
Omer, 2-night trip
Verified

8/10 Very good

Room was good, pool was excellent and breakfast was also great. The waitress we had at dinner each night was also fantastic. Good location next to one of the ski lifts. Downsides were the temperate of the room, it seems even though there is a thermostat it takes several days to get to temperature and ironically it was just way too hot, until about day 4 of our stay. Also not impressed with being charged so much for tap water, the restaurant in town charged half as much, and when it’s half board it’s a bit surprising really.
Olivia, 5-night trip
Verified

10/10 Exceptional

Highly recommend!

We very much enjoyed our stay here. Staff at the reception, bar and restaurant were outstanding. The breakfast and dinner were both generous and had a wide selection. The ski storage area and the easy access to the lift were fantastic. The only two things that could be improved are the wine selection in the bar and raising the temperature a bit in the outside warm pool
Oskar, 5-night trip
Verified

10/10 Exceptional

The hotel itself is wonderful. The room was clean, spacious, modern and comfortable with a beautiful view of the snowy mountains. The staff were attentive and friendly. My only recommendations would be for the indoor pool to be warmer and for more variety for children’s dinners.
Jolanta, 7-night trip
Verified

10/10 Exceptional

The Crystal is THE PLACE TO STAY

This hotel was perfect for our family ski trip!! The apres-ski facilities were wonderful -- pool, hot tub, sauna and steam room. (The water temperature in the hot tub needed to be warmer though.) The breakfast and evening meals far exceeded our expectations -- wonderful table service, great variety, and lots of healthy vegetarian and vegan options. Every member of staff was superb -- polite, professional, friendly, and fun!
Veronica, 6-night trip
Verified

10/10 Exceptional

Great hotel, room was very modern, clean and comfortable with beautiful Mountain views. Great location, near ski lifts and ski bus across the road. Breakfast was excellent, wide range of options, 6 courses at dinner was excellent. Afternoon snack was delicious too and great for when you come off the slopes. Loved the spa especially the outdoor pool and jacuzzi. Dressing gown slippers and towels provided. Will definitely be back.
Louise, 5-night trip
Verified

6/10 Good

Review: VAYA Obergurgl I’ve stayed at VAYA Obergurgl a couple of times now, and while the hotel remains completely sufficient for what you need—clean, comfortable, and well-located—I can’t help but feel the quality has dipped, particularly when it comes to the dining experience. The food just doesn’t quite meet the standard it once did, which is a bit disappointing. Still a solid option, but not quite as polished as it used to be.
lee, 6-night trip
Verified

8/10 Very good

This is our second time coming to this hotel. We found it quite lovely, however we could see some downgrades from last year in terms of food. The cafe was closed the entire time. The spa has a bit of a smell and the pillows and duvet are not the best. I think they can improve on that. The staff is friendly and everyone speaks English, that was great. The room is spacious and has lots of storage. They have an amazing ski depot which is wonderful and the ski in and out is fantastic. Overall the experience was pleasant but unfortunately I don’t think I would be a regular guest.
Cristina, 4-night trip
Verified

10/10 Exceptional

I really wanted to give this hotel 5 stars but felt it wouldn’t be fair. Here is a detailed review: hotel reception and facilities all get 5 stars. The restaurant has good selection of food options and quality is high but they charge 4.5 euros for tap water so 4 stars for the restaurant. I understand that this happens in Austria but in such up market hotel I expected better. They were generous with fruits and we found apple everywhere. The cafe was brilliant after ski. Peter who served us twice was fantastic. We ordered ham and cheese toast and beer and it was amazing. He is friendly and helpful. 5 stars go to the cafe for sure. Spa was amazing and choices of saunas and swimming pools and also sauna program by Rita was amazing so 5 stars there. They also have nibbles at the spa which is great. We didn’t try the massage service but prices seemed reasonable. The ski hire and storage were well organized and super convenient so definitely 5 stars. Sheki at ski hire was super knowledgeable and helpful. Rooms were also good and comfortable but one issue and that is what super hot. So it gets 4 stars. Room cleaning was prompt and amazing and two issues we had was fixed immediately so 5 stars there. Overall a pleasant hotel which we loved and enjoyed our time
Sara, 4-night trip
Verified

8/10 Very good

We have just finished a 5-day stay in a suite at Vaya The Crystal. We visited the hotel two years ago and were so impressed that we decided to return, this time with our child. Unfortunately, our recent experience did not live up to the high standards we remembered. ​The issues began upon arrival. We were directed to use the hotel’s underground parking garage, which was so steep that our car’s undercarriage scraped against the concrete. While the hotel helped us find an alternative spot afterward, we were left with a scratch under the car, which was a very poor start to our holiday. ​When we arrived at our suite, we were met with a foul smell coming from the bathroom drains. It took a full 24 hours before the smell dissipated enough for us to feel comfortable in the room. Furthermore, basic amenities were missing: there were no slippers provided, and the complimentary bottle of water, which we had enjoyed during our previous visit, was no longer available. ​On a positive note, the breakfast was excellent, and the spa facilities met our expectations, as did the room itself once the initial issues were resolved. ​However, considering Vaya The Crystal is a 4.5-star hotel, one expects the basics to be handled with care—from functional room amenities to safe parking facilities. We had high hopes for another fantastic stay, but this time, the overall quality simply did not reflect the hotel's status or price point.
Patrick, 5-night trip
Verified

10/10 Exceptional

Big rooms great service
sajid, 7-night trip
Verified

10/10 Exceptional

If you want to spend the money, this place is fantastic.
Bryden, 5-night trip
Verified

10/10 Exceptional

.
David, 7-night trip
Verified

8/10 Very good

We had a wonderful stay at the Crystal VAYA, the hotel was lovely. However, at the dinner services we were shocked that we were charged €4.50 for every 750 ml bottle of tap water! To add insult to injury the dining room had a cold water tap that was switched off for the evening service forcing the overpriced tap water to be the only option for guests. Completely unacceptable particularly when already being charged a lot of money for half board.
Neil, 4-night trip
Verified

10/10 Exceptional

Lækkert hotel - vi har besøgt stedet 2 år i træk fordi stedet har alt.
Yadiger, 2-night trip
Verified

10/10 Exceptional

Wir waren mit dem Hotel sehr zufrieden
Gerold, 2-night trip
Verified

6/10 Good

Ok.
Fredrik, 2-night trip
Verified

10/10 Exceptional

Perfekt
Anders papsø, 3-night trip
Verified

6/10 Good

In Österreich teilweise nur englischsprachigen Service anzubieten ist für mich eine inakzeptabel. Die Garage ist eine Farce, hier wurden uns dann zumindest die Parkgebühr erlassen.
Markus, 3-night trip
Verified

8/10 Very good

Obwohl Check-in um 16:00 Uhr angegeben war, wurde uns unser Zimmer um 16:45 Uhr übergeben. Check-out recht früh um 10:00 Uhr!!! Es gab auch keine Kompensation hierfür. Kein nächstes Mal! Die Unterkunft ist ganz gut. Leider waren alle einige Gegenstände nicht ganz in Ordnung. Das Schlafsofa war etwas ausgeleiert und ein von zwei Fernseher funktionierte nicht.
Sunil Kumar, 2-night trip
Verified

8/10 Very good

Nur wenige Parkplätze für Hotelbesucher für draußen. Parkplätze sollten bei dem Preis pro Nacht inklusive sein.
Lena, 1-night trip
Verified

8/10 Very good

Vom Essen hatten wir uns mehr erhofft.. für diese Hotelkategorie etwas enttäuschend; bemühtes Servicepersonal, wobei es hier eine große Bandbreite an Qualitätsunterschieden gab…
Thorsten, 7-night trip