The room was very clean and the facilities were great, so the accommodation itself was satisfying. However, since this is not a traditional hotel, guests who are not tech-savvy might struggle. My main disappointment was the lack of response to questions and the rigid operation that only relies on sending automated manuals at scheduled times.
For example, regarding the trash disposal area, they only provided the keycode. I couldn't open the door for a while until I figured out that after entering the code, you have to turn the small handle above the door lever to the left before using the main handle. Detailed instructions like this should be added.
Also, when asking for clearer instructions on leaving keys in the apartment for non-staff days or early check-outs, I sent a message based on their initial instructions but never received a reply. In the end, I just left the room key inside the room. Other online check-in/out accommodations usually send detailed manuals via email, making the stay hassle-free. It's disappointing that there is a lack of such support for outside guests, perhaps because this residence mainly targets tech-friendly young students.
Overall, despite being satisfied with the room quality, it remains a regret that my questions went unanswered and I had to resolve everything on my own throughout the stay. I wish they would show at least minimal courtesy by briefly responding to messages in case of unexpected difficulties.