Normandy Hotels

"We had a really bad experience at Mercure Rouen Centre Cathedrale. The service in the restaurant was among the worst we have seen in all our life. In the end when paying the bill the guy had the cheek to ask us we wanted to sign a separate bill for the tip as he could not add the tip to the main bill! We firmly and politely said no. That experience just ruined our whole stay and we cannot give any better marks than what we have done. We would appreciate it if the hotel could reply and include an e-mail address to a manager to whom we can send a more detailed feedback of our experience."

"Great location, friendly staff. Excellent for a short stay in Bayeux "

"Propre et confortable "

"Excellent service."

"Room was perfect for our 2 nights. Walk to major sights. Paid undercover parking. Breakfast was really good."

"The staff at the Brit were extremely welcoming and the hotel room was clean and comfortable. Disappointed we were not able to have a hot drink in the room. Despite there being a kettle and tea/coffee they only provided small shot glasses for drinks which was extremely odd! There was also no fridge in the room which we needed to keep milk for our baby. "

"Great vibe, friendly helpful staff spacious rooms and bathrooms courtyard breakfadt and bar"

"King bed, wonderful breakfast, an amazing little bar!! Will be back for sure"

"The staff was the best! Rooms are clean and comfortable and the lounge/kitchen/dining were excellent! "