Zamora Chinchipe Hotels

"Did not get in the pool"

"I always stay at this place whenever I visit Vilcabamba, and it truly feels like a home away from home. The atmosphere is peaceful and surrounded by beautiful gardens and nature, which makes it the perfect place to relax and disconnect. Staff is incredibly kind and welcoming. Rooms are cozy and clean. Food is also excellent. Will definitely stay here again."

"Great service location and breakfast We’ll definitely stay again "

"Food"

"Great staff and free underground parking "

"Room's window faced neighbors room window. Kinda crappy!"

"A $10 hostel would have been a similar experience to the $65 Golden Garden, it's absolute rubbish value. Firstly reception incorrectly insisted we had not paid when booking, so we had to pay again and then reclaim through Expedia afterwards, leaving us short. Secondly, our room was super hot and sweaty due to completely ineffective aircon. I raised this twice with owner who was already aware of the issue. The second time I specifically requested a solution she said that 'next time' we came she'd give us a different room. Thirdly, the hotel was hiring the 'Business Centre' meters from our door for wedding reception. We weren't warned at check in nor offered a further-away room. I complained at 2am but no sleep (not that one could sleep whilst sweating profusely due to no cooling) until after 2.30am when drunks stopped screaming. Owners have mistaken big, poorly designed rooms and special effects lighting for 'luxury' (their internal propaganda calls it a 'luxury' hotel). Bathroom walls finish well before the ceiling so there is no auditory nor olfactory privacy. If you can have backlit soap holder and LED mirror then you can install an exhaust fan and make the bathroom window four times larger to deal with humidity rather than open bathroom For $65 apart from expecting functioning aircon, a lack of wedding reception to sleep by and not to have to dust surfaces in order to use them, I would also hope for somewhere to hang a towel, toilet paper in reach and bedside light. "