Hotels in Ettrick

"Lovely hotel with beautiful rooms and very helpful staff. Location is convenient for VCU Medical Center and the Capitol. The in house restaurant is pub style and food quality was excellent. If you want something more formal just across the street is the Tobacco Company (also excellent); something less formal then Chick Fil A (visiting which is a tradition for us whenever we come south) is in the lobby Minor problems with the room were responded to super quick - within 5 minutes of being reported. My wife thought the in-room toiletries were excellent."

"Everything was great! "

"Worst hotel experience EVER! I was locked out my room upon returning at 1 am and there was no staff available for 20-30 mins we walked the entire first floor. Once the staff finally showed up, I had the key rekeyed 3 times and the door still wouldn’t open. They used the master key with no luck. Finally maintenance had to be called from another property which took a while. He had to drill a hole in the door which created a pile of sawdust in my room. And the door lock was still not operable. I had to change rooms in the middle of the night after 3 hours of foolery. I’m annoyed and will never stay there again. This was a work trip and my director was present and she is not pleased with Marriott which will impact future decisions of staying at this location. The leadership team has done nothing to accommodate us for this HUGE INCONVENIENCE. Shame on Marriott! I will continue to share this story on all platforms until this is addressed. I expect basic necessities when traveling and they were not provided and I did not feel safe."

"The floor throughout the room including the bathroom was nasty. It took forever for my shower water to get warm enough to tolerate. I heard people talking ALL night. People were hanging out all evening drinking and leaving beer bottles outside."

"The elevator is very slow and the room was small the room was weird the tv at the edge of the room which didn’t make sense to me and the bathroom door did not close you had to put a shoe to keep it close .. breaks fast was good "

"Broke "

"I was woken up at 8am by loud scraping on the walls from the room next door. Sounded like some sort of renovation. The sheets were stained and strangely there was no ability to get cool water in the sink."

"Would be nice if there was water available all day instead of just at breakfeast."

"left prior to breakfast"