Hotels in Crystal Lake

"Nice place to rest after a college visit to UConn. Nice area with things to do. "

"So when I checked in I was made aware that there was no heat in the building due to an explosion in a power plant but was told there is hot water from a temporary water heater, next morning no hot water for showers very disappointed i wasn’t made aware of the issue before hand so I could have found an alternative hotel."

"elevator broken "

"The room was exceedingly clean, remarkably so. That was good. However there was such a strong air freshener / cleaning product smell that it was hard to breathe and I had to take allergy meds. This makes me not want to stay here again, despite the impressive cleanliness. The windows did open, but only one stayed open on its own. The blackout / privacy curtains were not designed to close and the thin curtains were not enough to insure privacy, had to change in the bathroom. I was able to charge my EV next door at the level 2 charger at the dispensary, which was very helpful. "

"We were there for 3 nights and our room was never cleaned once. The hallway smelled of marijuana. "

"Love this place! Always fresh and clean. Staff always is so accommodating and pleasant. "

"Average experience "

"It was wonderful that the hotel was pet friendly & didnt have a dog weight limit but 98% of the dogs at the hotel were not on leashes. Regarding the room, when I went to clean the water off the floor, my cloth came up [not a little but] absolutely covered in dirt. I also went to use the room phone to call the front desk but had an issue - the connector that holds the cable in the telephone port was in but the cable wire had been cut & ripped out of the wall. I made the front desk aware on Friday night, was told it would be fixed Sat but when we left Sun morning, the phone was still in disrepair. Finally, we knew we were near Bradley Airport but found out we were in the direct path for all planes landing. On a totally different note, the housekeeping & front desk staff were very nice!"

"Laundry convenient staff very nice "