Hotels in Membrillo

"This place is an absolute scam, they asked me for my ID and a zelle payment as a deposit for the property, I waited over 4 hours and was never given any information as to how to access the property. We were locked out past midnight trying to access the place we had already paid the deposit and the nightly fee. We had to contact Expedia and luckily they were able to set us up with accommodations that were not super convenient however we were grateful. I have messaged the owner multiple times with no success nor any refund. It seems like some people have had success booking this place however do not roll the dice as the owners are non-responsive and your deposit is free income for them if you don't get the room. We tried multiple numbers and even expedia could not get a hold of them to remedy the issue. "

"Clean room, cozy spot near the ocean, I'd definitely go back again.."

"The property is a mini paradise. The rooms were clean, very comfortable, beautiful pools. "

"Rooms sorta run down the staff was exceptional "

"Yes stove electric "

"VMH has been a place where my family has vacationed since 2010 and this time around we found the accommodations to be subpar. If you’re looking for a room at the beach , this is a good one , but after having issues with the reservation and getting two random rooms, not what we called and agreed with on the phone with a representative, twice, we ended up leaving and staying somewhere else. In addition during the week the security is weak and a group of people in the villa above where partying till 4 am with no security answering phone or doing rounds to keep the noise down. It was a terrible first night and the party folks became aggressive and started insulting me when I asked them to keep it down. Sadly a poor experience here. I recommend that you book by calling the Parador. They do not know what to do with these reservations online. They mix everything up. Better call them. "

"I was very impressed with this hotel. The staff was great, the amenities were very well maintained. Location was convenient. I enjoyed the pool, it was very clean and beautiful. The only feedback I would give is that the front desk needs a true 24 hr staff, there was only a security guard after 10 pm. Overall, we enjoyed our stay, the beautiful view to the water, the bar area, the restaurant, the family-friendly environment, the pool was one of the best I’ve seen in Puerto Rico, the staff very friendly and helpful, the food at the restaurant was very well priced and delicious, the grounds were very well kept and clean, the games were great…5 stars for sure!"

"They should have a better breakfast "

"The property is lovely and the restaurant staff is excellent. The superior room is small but fine with a very comfortable bed. The bathroom definitely needs to be updated. Housekeeping services were not always provided. For over $400 per night, I certainly expected to come back to a clean, well stocked room at the end of the day. "