Hotels in Willoughby Hills

"Staff were very friendly."

"The room was bright and comfortable, generous amount of towels, all of the staff were friendly, including the restaurant which provided nice options to eat in. The shuttle was extremely convenient. The valet service was organized and it was simple to get the car when we needed it to go out."

"Needs updated"

"Breakfast was cold, very disappointing."

"Worst hotel experience. My deluxe 2 bed hotel room got downgraded to a single bed room two days prior to my arrival without any email, text, or notification telling me this. Apparently Expedia changed the room and since they're a "third party" the hotel couldn't do anything or give me any money back. They told me they would bring bedding up for the pull out couch I was not excited to use, but they did not. I tried using the vending machines and they didnt work, and the hotel had no change for a 20. Again, the vending machines were from a "third party" so they couldn't do anything and I was expected to just allow my cars to "process" for who knows how long. There were stains on the comforter, the room smelled like cat urine. "

"Do not stay here if you have any kind of standards. Old property that desperately needs to be demolished and rebuilt. Every part of the hotel was cruddy!! We didn’t even take a shower because the base was cut open and rust had formed around the openings."

"The hotel was clean, beautiful, historic and conveniently located to all downtown attractions. Ll attractions such as the Rock and Roll Hall of Fame, Progressive Field and Rocket Arena are all within walking distance of the hotel."

"Amazing Location for my visit to the Rock & Roll Hall of Fame!! Excellent Breakfast and totally great Kick-Back 👍"

"Older building and rooms are a little dated but my room was very clean and quiet. The bed was very comfortable. Location is very convenient for Cleveland Clinic."