Hotels in Moreno Valley

"Yes"

"The staff at this hotel was exceptional. Every single member was incredibly helpful and kind. We were trying to find the pool when a staff member noticed us and said, “You look like you’re trying to find the pool.” He then walked us right there. (I think it was someone from the maintenance department), but I’m not sure. He was amazing. Most associates would have walked right past us and not helped. He not only helped us but did so without us having to ask. Once we got to the pool, we noticed that the door was broken (it was totally user error). Another associate came to help us out and made us feel like we were idiots. I didn’t drive to the hotel; I got an Uber. However, an hour before checkout, I got a rental car. They waved us in and out without charging us the parking fee because we were there for a short time. I will definitely be back to this location. Everyone went out of their way to make our staycation a great experience, and it didn’t go unnoticed. Thank you for making our stay so enjoyable. ❤️❤️"

"Few things that were disappointing- Room was not ready when checked in at 4:45, bathroom had hair sticking in tub wall, one tower was ripped and from 1am to 2:30 loud party noise from the street kept us awake."

"Very clean! "

"A great place for families. Friendly staff, clean rooms, delicious food at the restaurant. Exterior of hotel, carpets and some of the pool chairs could use repair and updating. Overall very happy with resort."

"Bathroom was not cleaned very well, damaged furniture "

"Parking was a problem . I never have issues at this hotel. "

"Amazing!"

"Amazing hotel and super clean"