Hotels in South Holland

"Staff were awesome!! Room view was amazing . Only complaint if I had one would be we didn’t get our room turned over one of the days. "

"Hotel is beautiful and located in an excellent area. Everything is around you"

"Hello. My family stayed with you at the InterContinental Chicago Magnificent Mile from 3/19-3/21. It was my first time booking at your hotel and based on what I saw online it promised a truly relaxing and luxurious stay. It was my son's first time in Chicago and we wanted it to be really special for him. We checked in and the associate who checked us in commented that we received a wonderful room with a nice view. When we got to our room, our windows looked right into another hotel room. We couldn't see anything else. We then turned up the heat because it was cold, only to hear the most obnoxious noise from the HVAC. We tried to deal with the event, even though it kept us all up all night. We finally just turned it off, deciding we'd rather be cold than lose sleep due to the noise. We woke up for our first full day of scheduled activities and found we had NO hot water (not even warm). I called the front desk and she said we could wait for a repairman. I reminded her that we had things scheduled and needed to leave soon. She said we could switch rooms so we we had to repack all of our things and wait for a key to be brought to us. It took me an hour and 4 calls downstairs to FINALLY get the key and transfer rooms in our pajamas. We were sadly transferred to a much lower floor. We unpacked and at least had hot water but we missed our breakfast reservation because our schedule was thrown off. My son was excited for the family movie night, but it was a bust too. :("

"Love it here! We stay here often when we come home to Chicago. Great location, fairly large rooms, clean and accessible. "

"All in all, it was an excellent experience with the exception of the water pressure. The hot water pressure was absolutely horrible."

"Great omelette station "

"Some issues with the room and internet, had to switch rooms. The second room had a malfunctioning toilet fill valve, it would shut off due to friction, requiring me to pull the lid and jiggle it to fill. Some outlet's didn't work. Low hanging fruit that can be attended to can go a long way. Staff was friendly and professional at all times. Would definitely stay here again, but urge attention to detail. Also, have a daily Urban Experience Fee on the final bill that I have asked to get back. Not sure what an Urban Experience Fee means, no Urban Experience was offered outside of doing my thing, being a native Chicagoan. "

"Increíble hotel súper friendly staff! "

"I didn’t use them."