Hotels in Kutztown

"The room we had was a handicapped accessible room, and the shower floor was so slippery that I ended up falling and pulling down the shower curtain and rod. It was also a step in shower, which I thought was weird for a handicap room. The room was very clean and nice, but to have an extremely ship slippery shower I thought was not attentive to guest safety."

"We were a little disappointed when we arrived. Based on pictures and reviews we were expecting the facility to be in better shape. The pool was not open, the rooms seem outdated and run down. I have to say the cleaning staff does their best though and were very kind to us. The continental breakfast was disappointing and coffee is horrible. I’m bummed we picked this place. Would not return."

"Barely any services. For coffee and breakfast uou need to go to the food court of the casino. The pool has been not in function since the hotel opened. The terraces and vommin seating areas you cannot even get a glass of water or a coffee. I booked a room to attend my Sons graduation with my famiky over 6 minths ago, i have stayed at the hotel ever since it opened viaiting my aon at university and the weekend that matter when I am here with my wise tjey put me in a terrible “wall facing” room and when i asked to swap the check in ladies had no autjority to help and the “duty supervisor” asked me to upgrade for 100$ i norder to get a slighly brighter room. Amazing cuayomers skills!! Will never be back and reccomend not trying it. Place is made for the gambling crowd that dont want any service"

"Paint peeling in the bathroom, loose toilet seat, exterior exit doors not in the lobby were not secured and damaged. Mattress and box were spring style and hard. Pillows were undersized for a king bed, and rock hard. Worst of all, a no prior notice $100 hold was placed on my card for “sundry” charges. This, even tho there was no in room snacks or any lobby items behind the counter. Not recommended. "

"Very clean hotel. Staff was very helpful."

"The grounds, size of the room, the staff, and the cafe and restaurant all exceeded our expectations and we are already planning a return trip. "

"Room, and staff was very friendly and helpful. Room in excellent condition and clean."

"Check in was super easy, the rooms were SO clean. Breakfast in the morning was perfect, exactly what we needed for our drive home. Would definitely stay here again if I’m in the area."

"Bueno"