Hotels in Old Strathcona

"Terrible time checking in. Room was prepaid but for the damage deposit they would not accept our credit card without a pin. The credit card provided does not have a pin. They did not accept debit, the only choice was to go to their ATM and take out $500 cash for the damage deposit. They ended up allowing a credit card via email which they only asked for the number and expiry date, the exact same thing we tried to give at check in! Check in lasted almost an hour. When we tried to get into our room, the door would not open. 4 attempts later, including with staff, there was no getting into that room. A different room was then offered. Breakfast was being cleaned up at 9:20am even though it said 9:30am it would be served until, so we cannot comment on the breakfast as we did not end up having any. "

"Room was good, but lacked in lighting. Our air conditioner wall unit didn't work, and being a pool view room a fan was needed. Luckily we were able to secure the only standing fan on property for the duration of our stay. Staff were friendly and helpful."

"Would like to see more gluten free options"

"THE ROOMS WERE CLEAN."

"Front desk, amazing! Bedding comfortable. The rooms need an upgrade! Torn wallpaper, not thoroughly dusted, coffee maker not clean, towels thin and old. Breakfast buffet disappointing. Hot food not hot, but the croissants, coffee and orange juice were good."

"Good"

"The rooms were clean, and the staff were friendly and helpful."

"Really have not been enjoying the atmosphere here latley being charged for unknown reasons and called to see why and no one has a clue whats happening or what it is your being charged for."

"I don’t know about the other rooms but the one we in is not what anyone wants to be in is noisy all night service poor staff was ok but poor service houses keeping poor"