Hotels in Shangcheng

"An excellent choice if you're visiting Hangzhou — the hotel's proximity to West Lake is one of its biggest highlights. After dinner, we found ourselves taking long, leisurely walks along the lake, which was absolutely lovely. We had a corner room facing the lake, and the view made it even more special. The rooms were clean, well-maintained, and comfortable throughout our stay. What really stood out was the staff. We arrived late at night and they went out of their way to help us with a charger adapter and extra bottles of water — no fuss at all. This was during the Qingming Festival, so the hotel was very busy, yet every single staff member remained cheerful and genuinely happy to assist. Highly recommend for both leisure and first-time visitors to Hangzhou!"

"Courtese staff…"

"Convenient location with direct access to subway, restaurants and shopping. "

"The lake view was very nice ! Staff members were helpful and friendly. The breakfast buffet was one of the best I had ever had! "

"It was great."

"The room was clean and the staff were very friendly. We were early for check in so dropped our bags and checked out the area. As it was a Sunday the pedestrian streets were busy. The area is very convenient to West lake . Would recommend the hotel and there are some very good restaurants in a mall just 5 minutes away.One is Green Tea and the other is Grandmas place."

"Most tranquil and beautiful property. Breakfast Boat Trip on Water Lake and Impression Show were amazing."

"Excellent local delicacy during paid breakfast. Excellent service and trip planning. We had some good experience entering destinations skipping the queue. "

"Clean room. Great value. I loved it being on a pedestrian street but hard to get to in a taxi. More information on driving there would be great. But I should have known to take metro to that area since traffic in the city is insane. Breakfast was good and also could have more variety. Super lovely staff. So helpful and kind. Thank you Skybird. "