Hotels in Cranbrook

"The hotel is conveniently located right by the A2, there’s plenty of parking, quick and seamless check-in and great lake views. The staff is friendly, helpful and facilitated a complimentary late checkout. The room itself is a bit dated but clean and soundproof. Decent stay overall!"

"Hotel staff were amazing. Dinner was great. Now the negatives. There was a huge coach party staying over. The dining area was out of bounds for usual guests and signs were up to say 2 larger areas were reserved. The bar area itself only has a few tables so there was no where for other guests to sit. The bar area needs additional tables and get rid of the piano. I asked about seating to the waitress, she said for other guests the bar would stop taking food orders from 7-8. So I ordered in time, I chased my food 45 minutes later. The ticket hadn’t printed, but it came out quickly after this. Why didn’t reception tell me about the coach part my or that we need to order before 7. Other negatives the door swipe card kept playing up so had to visit reception 3 times for a new card. But I think the reader is faulty room 208. Also in my room randomly sticking out of the floor was a capped off pipe. I discovered it with my toe early this morning. Whilst staff were exceptional and dinner was when I got it. I would not stay here again!! "

"Lovely stay all went really well Thanks"

"Really clean everywhere , lovely big room , powerful shower , comfy massive bed . Balcony was a bit small but beautiful view of the golf field "

"Fabulous hotel. Friendly helpful staff. Great spa and treatment options. Thoroughly recommend and will shortly be returning."

"Room clean, check-in quick. Used again as a stop over in Kent before crossing into France and perfect for this."

"Had a lovely stay at the Royal Oak. The staff were really friendly and Neil was super helpful carrying my heavy suitcase up the stairs and then down again on departure. The room was cozy and had all the amenities: flat screen tv, kettle and a radio. I loved the continental breakfast hamper; It was so nice to not have to go down to get breakfast in the morning (especially as I was feeling quite tired) because the breakfast hamper was already in the room complete with a coffee machine, kettle and mini fridge with milk, juice and water. This way I was able to choose a time that suited me to have my breakfast. The hotel's pub served food; the fish was well made (I ordered fish and chips). Hotel had free parking on its premises and it was in a good location - high street with shops, plus close proximity to other attractions; I went to Scotne Castle which was about 15 minutes drive away. Overall I had an enjoyable stay and would recommend. "

"Always helpful staff, but watch out for the parking company who take forever to cancel their over active parking fines! Especially when booked into the hotel and provided evidence. It took them nearly a month to cancel their fine and because of this my car hire company charged me £50 admin fee for the parking fine!"

"My son has a duck feather allergy. We asked at front reception if we can use some hypoallergenic hollow Fiber pillows to which their reply why house keeping is gone and we don’t know where they store them. My son ended up getting a full on body rash and couldn’t sleep all night. "