The hotel is clean, well-maintained, and the breakfast is plentiful and varied.
However, they seem to be having trouble communicating with the reservation system. We booked three rooms with breakfast included, and upon arrival, it turned out that only one room had breakfast included. So, I had to send them confirmations for all the rooms. The receptionist confirmed that everything was in order, but the next day at breakfast, it turned out they wouldn't let our group in because the breakfast staff didn't recognize our pre-paid breakfast in the system. This meant I had to explain the situation again. When I'm going on vacation, I shouldn't be interested in handling reservation-related matters for a hotel employee. That's their job, not mine.
and the hotel bar also lacks a bit of honesty, the Happy Hours promotion sometimes turns out to be 100% paid and the beer that is supposed to be 500 ml on the menu suddenly turns out to be 300 ml