At Hotel Soft, a hotel in the city center, you'll find a haven with a rooftop terrace where you can unwind and enjoy scenic views. With dry cleaning services at hand and in-room WiFi to stay connected, previous guests have praised the helpful multilingual staff.
Hotel Soft offers a great location, putting you within just a 10-minute walk of Europe Square. A snack bar/deli and a terrace are other highlights.
At a glance
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Hotel size
11 rooms
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in/out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
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Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
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Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
Street parking available
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Transfers
Airport shuttle on request (available 24 hours)*
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Other information
Designated smoking areas
Property amenities
Food and drink
Barbecue grills
Room service
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Beach nearby
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Terrace
Library
Television in common areas
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
11 bathrooms
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Access via exterior corridors
Guidebooks/recommendations
Local maps
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of GEL 30 per vehicle (one-way)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The property is closed during February and March.
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Policies
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property only accepts cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.
Also known as
Hotel Soft Hotel
Hotel Soft Batumi
Hotel Soft Hotel Batumi
Frequently asked questions
Is Hotel Soft currently open?
The property is closed during February and March.
Does Hotel Soft offer free cancellation for a full refund?
Yes, Hotel Soft does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Soft?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Soft?
No, unfortunately, but there's street parking available.
Is airport shuttle service offered by Hotel Soft?
Yes, an airport shuttle is available. The charge is GEL 30 per vehicle one-way.
What are the check-in and check-out times at Hotel Soft?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
Is there an onsite casino at Hotel Soft?
No, this hotel doesn't have a casino, but Eclipse Casino (6-min drive) is nearby.
What's the area around Hotel Soft like?
Hotel Soft is in the heart of Batumi, a short 7-minute walk from Europe Square and 7 minutes' walk from Batumi Piazza.
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Reviews
Hotel Soft Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
8.8
Location
9.2
Staff & service
9.4
Property conditions & facilities
Popular mentions
Service staff
Location
Restaurant
Reviews
Verified
8/10 Very good
Feb 9, 2026
Room was spotless and tidy, reasonable price. I had a comfortable stay there for two nights
mehrdad
mehrdad, 1-night trip
Verified
10/10 Exceptional
Oct 18, 2024
The hotel is close to all major tourist attractions and the room service was great.
Rahul
Rahul, 3-night trip
Verified
10/10 Exceptional
Nov 23, 2023
Great location; clean, spacious rooms; good value; nice staff; comfortable stay
Audrey
Audrey, 1-night trip
Verified
10/10 Exceptional
Mar 7, 2025
Comfortable stay
Very comfortable hotel. Nice staff. Would recommend to others.
Patrick
Patrick, 2-night trip
Verified
10/10 Exceptional
Sep 10, 2025
At the center, has enough space. Facilities are good. They have microwave washing machine,heater at room and cutlery. Very comfortable and clean
Sevinj
Sevinj, 3-night trip
Verified
10/10 Exceptional
Sep 20, 2023
A fantastic hotel....
located perfectly in Batumi. Amazing facilities and a large room including kitchen. It is only a 15 minute walk to get into the heart of the city. The beach is even closer, lots of restaurants and bars are nearby.
Fasih
Fasih, 4-night trip
Verified
10/10 Exceptional
Oct 22, 2023
Heart of Batumi
Brilliant hotel in the heart of the old town Batumi. Everything you could want, kitchenet, washing machine, microwave ect.
Hotel is well kept and staff is really friendly.
If going to visit Batumi, I would highly recommend this hotel.
John
John, 7-night trip
Verified
10/10 Exceptional
Apr 11, 2024
Good value for this quality of accomodation . Gorgie is always around to assist guests , he is helpful and cares . Location is center of the city , therefore shopping and eating busineses are many araund the hotel . We will return…
Lachyn
Lachyn, 2-night trip
Verified
10/10 Exceptional
Sep 12, 2024
Great little hotel in central area, walking distance from most "attractions" (about 15 min walk to the sea). Decent price, Rooms are big and spaceous, clean too. Staff is great.
Only downside is, if you are a light sleeper, ther is a popular internet cafe right next door, and occasionally groups might gather to smoke on the street, and can sometimes get little loud.
Other than that, really decent place to stay, and i will definitely stay again when i return to batumi in nesr future.
Daniel
Daniel, 3-night trip
Verified
10/10 Exceptional
Feb 19, 2025
Hotel Soft: A Sparkling Gem in the Old Town
My recent stay at Hotel Soft was absolutely delightful. From the moment I arrived, I was impressed by the impeccable cleanliness. The entire hotel, from the lobby to my room, was spotless. It's clear that the staff takes great pride in maintaining a pristine environment for their guests.
Speaking of the staff, they were incredibly kind and helpful throughout my stay. Everyone I encountered was friendly and eager to assist with any request. Their warm hospitality truly enhanced my experience.
The location of Hotel Soft is simply fantastic. Being right next to the Old Town and New Town (almost half way between the 2) and just a few minutes away from the beach made exploring the area incredibly convenient. I was able to easily walk to all the major attractions, restaurants, and shops. This prime location was a huge plus and made my trip even more enjoyable.
Overall, I highly recommend Hotel Soft to anyone looking for a comfortable and convenient stay in the Old Town. You can live almost like the locals. The combination of sparkling cleanliness, a kind and helpful staff, and a superb location makes it an excellent choice.
Gyorgy
Gyorgy, 6-night trip
Verified
10/10 Exceptional
Apr 11, 2026
Everything was great
john
john, 3-night trip
Verified
8/10 Very good
May 20, 2025
Good hotel
Janusz
Janusz, 6-night trip
Verified
8/10 Very good
Dec 11, 2025
Correct
Ida
Ida, 1-night trip
Verified
8/10 Very good
May 23, 2025
nice and clean room, hot water for shower,
Chow
Chow, 2-night trip
Verified
10/10 Exceptional
Feb 9, 2023
Nice Holiday
This hotel is cheap, comfortable and clean
All staff were nice people 👍😊
Mehmet
Mehmet, 3-night trip
Verified
8/10 Very good
Oct 7, 2025
Great except for noise
The room itself was excellent - spacious, immaculate, well-equipped with equipment for cooking and even a washing machine. Unfortunately my room (202) was above the entrance to a gaming club so noise from people entering and exiting, talking while smoking outside until the early morning made it impossible to sleep. Rooms on the other side f the hall would probably not have this problem.
Hui Hua
Hui Hua, 2-night trip
Verified
10/10 Exceptional
Jun 6, 2022
Amazing service - they could not have been more helpful with any question I had. Even walked me down the street to help me find a store selling gift cards for the wedding I was attending!
Etoile
Etoile, 2-night trip
Verified
8/10 Very good
Oct 13, 2023
It was located in a great place, nice shower and towel rack. My husband and I felt the springs and wire of the mattresses while trying to sleep. Not very comfortable
Alana
Alana, 1-night trip
Verified
10/10 Exceptional
Feb 28, 2023
Excellent service by reception staff. Clean room. Laundry service is 50 Lari here. A little expensive but it was in-house, so we were ok with it. The clothes didn't dry in time, so they discounted the price and we only had to pay 10 Lari for the laundry service, which was great. They handled it very professionally. Location is close to a lot of good restaurants and museums.
Puthita
Verified
8/10 Very good
Mar 24, 2026
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