Sercotel Ayala Bilbao

Property class: 4
Adults-only hotel connected to a shopping center, within easy reach of Guggenheim Museum Bilbao

Choose dates to view prices

Sercotel Ayala Bilbao puts you just a 5-minute drive from Guggenheim Museum Bilbao. Fellow travelers love the helpful staff and central location. The property is just a short walk to public transportation: Abando Station is 3 minutes and Abando Tram Stop is 3 minutes.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • 24-hour front desk
  • Library
  • Lobby fireplace
  • Communal living room
  • Front-desk safe
  • Vending machine
  • Microwave in a common area
  • Self-serve laundry
  • Meeting room
  • Multilingual staff

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
The current price is $103
$113 total
includes taxes & fees
Nov 8 - Nov 9

Why we love this property

Breakfast bounty
Culinary adventures begin at this hotel with a delectable buffet breakfast spread, setting the perfect tone for a day of sightseeing.
Sleep in style
Curated guestrooms boast blackout drapes and plush down comforters. A minibar adds convenience to these individually decorated havens.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Basic Room

A hotel room with a large bed, a desk with a lamp, a chair, a TV, and a bathroom with a toilet and sink.

Basic Room

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Double Room

A modern hotel room with a bed, bedside tables, a desk, and a chair.

Classic Double Room

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

A modern hotel room with a bed, bedside table, and a large mirror reflecting the room.

Superior Room

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Classic Twin Room

A modern hotel room with a large bed, a bench, a desk, and a mirror.

Classic Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for CLASSIC DOBLE

A modern hotel room with a large bed, a desk, a chair, and a view of the outdoors through sheer curtains.

CLASSIC DOBLE

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

DOUBLE CLASSIC

  • Sleeps 4

DOUBLE CLASSIC DOUBLE BED

  • Sleeps 4

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  • Pet friendly
  • Parking available
  • Free WiFi
  • Air conditioning
9.2 out of 10, Wonderful, 1,002 reviews
The price is $115
$126 total
includes taxes & fees
Nov 2 - Nov 3
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About the neighborhood

Map
Canciller Ayala, Bilbao, 48008

What's nearby

  • Ensanche - 1 min walk - 0.0 km
  • Gran Casino Bilbao - 2 min walk - 0.2 km
  • Plaza Moyua - 6 min walk - 0.6 km
  • Plaza Nueva - 8 min walk - 0.7 km
  • Guggenheim Museum Bilbao - 11 min walk - 1.0 km

Getting around

  • Bilbao Airport (BIO) - 20 min drive
  • Vitoria (VIT) - 50 min drive
  • Bilbao-Abando Station - 3 min walk
  • Bilbao (YJI-Bilbao-Abando Train Station) - 3 min walk
  • Bilbao Zabalburu Station - 8 min walk
  • Abando Station - 3 min walk
  • Abando Tram Stop - 3 min walk
  • Moyua Station - 7 min walk

Restaurants

  • ‪Café Iruña - ‬4 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Burger King - ‬2 min walk
  • ‪NKO Eneko - ‬5 min walk
  • ‪Ledesma N°5 - ‬3 min walk

About this property

Sercotel Ayala Bilbao

  • Sercotel Ayala Bilbao puts you just a 5-minute drive from Guggenheim Museum Bilbao. Fellow travelers love the helpful staff and central location. The property is just a short walk to public transportation: Abando Station is 3 minutes and Abando Tram Stop is 3 minutes.

At a glance

Hotel size

    • 61 rooms

Arriving/Leaving

    • Check-in start time: 2:30 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 44 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Height restrictions apply for onsite parking
    • Offsite parking within 492 ft (EUR 20 per day); discounts available

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • Shared microwave

Working away

  • Meeting room
  • Coworking spaces

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2019
  • Safe-deposit box at front desk
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Communal living room
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Ecostars. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 20 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per day

Parking

  • Parking is available nearby and costs EUR 20 per day (492 ft away; open 24 hours)
  • Parking height restrictions apply

Policies

Extra-person charges may apply and vary depending on property policy.
Guests can rest easy knowing there's a fire extinguisher on site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Sercotel Ayala Bilbao Hotel
Sercotel Ayala Bilbao Bilbao
Sercotel Ayala Bilbao Hotel Bilbao

Frequently asked questions

Does Sercotel Ayala Bilbao offer free cancellation for a full refund?

Yes, Sercotel Ayala Bilbao does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sercotel Ayala Bilbao?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 44 lbs per pet. There's a charge of EUR 25 per pet, per day. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Sercotel Ayala Bilbao?

No, unfortunately, but there's discounted parking nearby.

What are the check-in and check-out times at Sercotel Ayala Bilbao?

Check-in start time: 2:30 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

Is there an onsite casino at Sercotel Ayala Bilbao?

No, this hotel doesn't have a casino, but Gran Casino Bilbao (2-min walk) is nearby.

What's the area around Sercotel Ayala Bilbao like?

Sercotel Ayala Bilbao is in Bilbao City Centre, a short 3-minute walk from Abando Station and 15 minutes' walk from Guggenheim Museum Bilbao. Travelers say the local area is good for shopping and very central.

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Reviews

Sercotel Ayala Bilbao Reviews

9.2

Wonderful

9.6

Cleanliness

8.8

Amenities

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Paid parking is conveniently located nearby with a discounted arrangement available. (5 reviews)
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Popular mentions

Room
Location
Service staff
Old town
Breakfast
Lobby
Cities
Attraction
Train station
Bed

Reviews

Verified review

10/10 Exceptional

Hotel was clean, staff was friendly and location was great. Nice breakfast spread too. Would stay here again.
Verified review

10/10 Exceptional

Good service and friendly reception
Verified review

10/10 Exceptional

Staff were fantastic. Hotel so convenient, clean and modern. Good breakfast. Centrally located.
Verified review

10/10 Exceptional

The hotel was quite clean and comfortable ; a friendly helpful staff , and very close to the train station and old town.
Verified review

10/10 Exceptional

Great location, good hotel for budget to mid range
Verified review

10/10 Exceptional

Very nice hotel, nice rooms and great staff
Verified review

10/10 Exceptional

An excellent city hotel right near to just about everything. Ideal to walk into the old town, the more modern shopping area and also the rail and local transport
Verified review

10/10 Exceptional

Clean modern hotel with a great location
Verified review

10/10 Exceptional

Perfect location
Verified review

10/10 Exceptional

Great location. Staff is super nice
Verified review

10/10 Exceptional

Friendly staff, good breakfast, perfect location
Verified review

10/10 Exceptional

Excellent location Great beds Clean hotel
Verified review

10/10 Exceptional

Fine hotel, very comfortable rooms and very good breakfast. Short walking to the centre. No bar facility would be the only negative, but plenty of options in short walking distance
Verified review

10/10 Exceptional

Excellent location, easy check-in and welcoming staff. Nice touches in room (shower cap, extra toothbrushes, tissue pack). Beds were comfy and overall we slept very well at this hotel.
Verified review

8/10 Very good

Very accommodating and helpful comfortable bed and good location
Verified review

10/10 Exceptional

Fabulous location and room. Really enjoyed our stay!
Verified review

10/10 Exceptional

Great hotel, very clean. Location is perfect for getting around Bilbao.
Verified review

10/10 Exceptional

Centrally Located, friendly staff, the breakfast had a variety of options. Great dinner options in the área.
Verified review

10/10 Exceptional

Great location and value
Verified review

10/10 Exceptional

Lovely modern hotel in a good location close to the old town & train station. Good sized rooms, very clean & quiet, spotless bathroom. Very friendly & helpful staff. Would stay again.
Verified review

8/10 Very good

Great location
Verified review

10/10 Exceptional

Our third stay. I always ask for the same room and they always deliver. Great sleep. Great staff
Verified review

10/10 Exceptional

The hotel was in an excellent location for exploring the city either by foot or public transportation. The room was comfortable and met our needs.
Verified review

10/10 Exceptional

Great place..very clean and friendly staff..right in the middle of town .easy to walk everywhere
Verified review

10/10 Exceptional

Great service from receptionist Close proximities to most amenities