Rooms are new (like the rest of the hotel). The room we booked was for 2 adults + 2 kids. Expecting 3 beds we actually got 2 beds and a couch, which was clearer a 2 seater, that had a SMALL double z-bed frame. Was really uncomfortable for both kids (age 12 and 9). Totally not what we expected of had in other mid range hotels we’ve stayed at previously. We actually assumed it was for 3 people so asked for a new room (we got a different room, but same bed was in the second room).
The kids had a bad nights sleep, as did we as they kept disturbing each other.
To top off the sleep, the air con filter alarm randomly went off at 5:50. At which point we were all wide awake.
Breakfast was so-so, bacon appeared to have been shredded, tea was grey even brewed with two bags.
Staff were ok,
Area was not pleasant, lots of noise from the ring road, with a poor outlook, the walk to the city was through a bit of a back alley / side road, not well lit, especially walking under a ring road bridge. Avoid later at night.
Will not be rushing back to a Hampton branded hotel.