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Homewood Suites by Hilton Richmond-West End/Innsbrook

3.0 star property
Unwind after work near the lobby fireplace or recharge at our 24-hour fitness center before taking care of your daily needs with convenient services.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Homewood Suites by Hilton Richmond-West End/Innsbrook

Seasonal outdoor pool, open 8:00 AM to 10 PM, pool umbrellas
Full-size fridge, microwave, stovetop, coffee/tea maker
Lobby
Courtyard
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Free parking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool access
  • 24-hour fitness center
  • Seasonal outdoor pool
  • 24-hour business center
  • Business center
  • 3 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Free grocery shopping service
  • Lobby fireplace

Feel at home (6)

  • Free cribs/infant beds
  • Kitchen
  • Private bathroom
  • Separate dining area
  • Living room
  • Premium TV channels
The price is $110
$128 total
includes taxes & fees
Jan 29 - Jan 30

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for 2 bedroom Suite King 2 double nonsmoking

Premium bedding, individually furnished, desk, iron/ironing board

2 bedroom Suite King 2 double nonsmoking

8.2 out of 10
Very good
(14 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Double Beds

47-inch LCD TV with cable channels, TV, MP3 dock

Suite, 2 Double Beds

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 1 King Bed

7.4 out of 10
Good
(12 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

Premium bedding, individually furnished, desk, iron/ironing board

Suite, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 6
  • 2 Double Beds

Similar properties

Indoor pool

Hilton Garden Inn Richmond Innsbrook

Pool
Pet friendly
Parking available
Free WiFi
8.4 out of 10, Very Good, (1010)
The price is $90
$105 total
includes taxes & fees
Jan 26 - Jan 27
Hilton Garden Inn Richmond Innsbrook
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About the neighborhood

Map
4100 Innslake Drive, Glen Allen, VA, 23060

What's nearby

  • Short Pump Town Center - 5 min drive
  • Henrico Doctors' Hospital - 9 min drive
  • Lewis Ginter Botanical Garden - 12 min drive
  • University of Richmond - 13 min drive
  • Henrico Sports & Events Center - 13 min drive

Getting around

  • Richmond Intl. Airport (RIC) - 28 min drive
  • Richmond Staples Mill Road Station - 14 min drive
  • Richmond Main Street Station - 18 min drive
  • Ashland Station - 21 min drive

Restaurants

  • ‪Golden Corral - ‬18 min walk
  • ‪Noodles & Company - ‬9 min walk
  • ‪Silver Diner - ‬5 min walk
  • ‪The Beach House - ‬9 min walk
  • ‪Five Guys - ‬9 min walk

About this property

Homewood Suites by Hilton Richmond-West End/Innsbrook

Homewood Suites by Hilton Richmond-West End/Innsbrook puts you just a 5-minute drive from Short Pump Town Center. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the seasonal outdoor pool. Fellow travelers love the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 123 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free secured onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking limited
    • Onsite parking includes off-street options
DONE

Other information

    • Designated smoking areas
    • No alcohol allowed onsite

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Barbecue grills
  • Free reception (select days)
  • Snack bar/deli

What to do

  • Access to nearby outdoor pool
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Conference space (743 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1998
  • Safe-deposit box at front desk
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Thin carpet in room

Room amenities

Be entertained

  • MP3 docking station
  • 47-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Sofa bed
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Individually furnished
  • Separate dining area
  • Separate living room

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers

Food and drink

  • Full-sized refrigerator/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Cookware, dishes, and utensils
  • Ice maker
  • Paper towels

More

  • Daily housekeeping
  • Mobile key entry
  • Restaurant dining guide

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10 PM
  • The seasonal pool is open from June to September
  • Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision

Policies

Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Homewood Suites Hilton Richmond-West End/Innsbrook Glen Allen
Homewood Suites Hilton Richmond-West End/Innsbrook Aparthotel
Homewood Suites Hilton Richmond-West End/Innsbrook
Homewood Suites by Hilton Richmond West End/Innsbrook
wood Suites Hilton RichmondWe
Homewood Suites by Hilton Richmond West End/Innsbrook
Homewood Suites by Hilton Richmond-West End/Innsbrook Hotel
Homewood Suites by Hilton Richmond-West End/Innsbrook Glen Allen

Frequently asked questions

Does Homewood Suites by Hilton Richmond-West End/Innsbrook offer free cancellation for a full refund?
Yes, Homewood Suites by Hilton Richmond-West End/Innsbrook does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Homewood Suites by Hilton Richmond-West End/Innsbrook?
Yes, there's a seasonal outdoor pool. Guests have pool access from 8:00 AM to 10 PM.
Are pets allowed at Homewood Suites by Hilton Richmond-West End/Innsbrook?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Homewood Suites by Hilton Richmond-West End/Innsbrook?
Yes, there's free self parking. Parking spots may be limited. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Homewood Suites by Hilton Richmond-West End/Innsbrook?
Check-in start time: 3 PM; Check-in end time: 11:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Homewood Suites by Hilton Richmond-West End/Innsbrook and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities like a seasonal outdoor pool, a 24-hour fitness center, and a picnic area. Homewood Suites by Hilton Richmond-West End/Innsbrook also has access to a nearby outdoor pool.
Does Homewood Suites by Hilton Richmond-West End/Innsbrook have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.

Homewood Suites by Hilton Richmond-West End/Innsbrook Reviews

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Markel, 1-night trip
Verified Hoteles.com guest review

4/10 Fair

Jack P
I have stayed here several times and the hotel is becoming dated lots of stuff in the rooms like your coffee pot and electrical outlets do not work. Came in to pillowcases on the bed, but no pillows took hours to get the pillows. Never did get a replacement coffee pot. The breakfast which used to be exceptional is now less than average. In other words, I’m not eating there food it’s nasty. The bagels were hard and stale and plain. The eggs were powdered eggs with cheese in the middle, which were absolutely awful. I will not be staying there anymore, which makes me sad. I have stayed there for years.
Howard, 1-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Matthew, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

DawnRee, 2-night trip
Verified Hoteles.com guest review

8/10 Very Good

Front desk were very friendly.
kelly, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Thanksgiving Week
We truly enjoyed our stay and the staff was great. We would recommend using something other than Styrofoam plates. Styrofoam is definitely disappointing to see in hotels these days. Other than that we thoroughly enjoyed our stay. We'll be back!
7-night family trip
Verified Hoteles.com guest review

2/10 Poor

Filthy hotel. Do not book
The room was filthy and we asked for our money back and left. Even after a long drive. Mold and mildew were everywhere in the bathrooms and the beds were absolutely disgusting under the sheets. It was disgraceful. We booked through hotels.com and it made me not want to use them again because it rated this property as excellent and it was anything but.
Lawrence, 1-night family trip
Verified Hoteles.com guest review

6/10 Good

Penelope, 2-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

This is a nice place. I will stay here again when in Richmond.
MICHAEL, 1-night trip
Verified Hoteles.com guest review

6/10 Good

Jessica, 2-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Anniversary trip
Our stay was comfortable and quiet. The room did smell like someone had smoked in it,it was very faint of a smell. Overall the stay was really nice my husband and I would stay again.
Andrea, 4-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Room was better than I expected . The location was in a great part of town. Lots of restaurants near by and shopping center . Def would stay again .
Taran, 1-night family trip
Verified Expedia guest review

4/10 Fair

Trash overflowing from the cans outside. Cigarette butts EVERYWHERE around the doors. Trash all over the parking lots. My wife asked twice for the floors to be swept in the room. CLEAN this place up.
Lewis Brett, 4-night family trip
Verified Expedia guest review

8/10 Very Good

Carlos, 3-night trip
Verified Hoteles.com guest review

6/10 Good

The staff were wonderful. The breakfast was okay. My mom wanted regular scrambled eggs, not folded egg tacos with peppers that she couldn't eat. Our room had ants on my mother's bedside table. There was no toilet paper holder. The bathroom floor was cracked and I kept finding small pieces of the tile in the bathroom.
EVELYN E, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Fix your system please
Hotels.com did not send valid cards to the hotel, which made the check in difficult. I had booked two nights independently, because I didn’t know I would need a second night until after I booked the first night, so I had difficulty checking in twice.
Sharon, 1-night trip
Verified Hoteles.com guest review

4/10 Fair

Worn down facility and low quality service
This hotel was at a good price and had good ratings. However, my experience was not great. In six days, my room was only serviced once (after multiple requests). The TVs were not internet compatible and malfunctioned (some major network channels were not accessible). The bathrooms in room need upgrades - they look 20 years old or more. Musty smell in room. The fitness center was closed the duration of my stay due to broken glass.
Jerre, 9-night family trip
Verified Hoteles.com guest review

6/10 Good

Dated hotel
Dated and in need of repairs.
Gary, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Large room, comfortable bed
Christine, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Jerry, 2-night trip
Verified Expedia guest review

2/10 Poor

Brenda, 3-night trip
Verified Travelocity guest review

6/10 Good

The property was ok the pool area is nice. My only issue I had was that my room smelled really moldy compared to my family rooms. I went and complained about the smell as it was very strong and was told there was nothing that could be done. My room also wasn’t properly cleaned before arrival. There was dirty towels and rags still left in the bathroom.
Erica, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great family atmosphere
Brittany, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Tiffany, 1-night family trip
Verified Hoteles.com guest review

8/10 Very Good

There were limited options for people who are not interested to eat eggs with cheese and sausages. The breakfast doesn’t include boiled eggs and a low salt, low fat diet. The pulled pork had too much salt. Also by the sink, next to the bathroom, there were no hooks or hangers to hold a towel to dry the wet hands. Otherwise the place was nice.
KETTLY, 4-night family trip
Verified Expedia guest review