The hotel was lovely. The room was small, but well appointed and had everything we needed, including working AC, which was needed after a hot day in London. It was in the heart of the theatre district, with the Harry Potter show literally a hop, skip & a jump from the hotel front door! We were seeing Stranger Things, which was a 5 minute walk from the hotel (an excellent show!).
The staff were very friendly and helpful, and the food was delicious (we had pizzas for dinner and they were very tasty!). Under 12s eat breakfast for free (with a paying adult).
I will definitely stay here again as it was positioned perfectly for Leicester Square, China Town, the theatre district and for shopping down Oxford and Regent Streets (a taxi from Waterloo to the hotel was roughly £19).