On the sun-kissed island of Tenerife, Alexandre Hotel Troya offers a family-friendly retreat near Siam Park. Enjoy golfing on 18 holes, relax at the poolside bar or unwind with a treatment at Natural Spa. With international cuisine and shopping on site, helpful multilingual staff make this upscale resort an unforgettable getaway.
Reviews
8.08.0 out of 10
Very good
Popular amenities
Spa
Parking available
Free WiFi
Restaurant
Air conditioning
Main amenities (12)
Daily housekeeping
Near the beach
2 restaurants and bar/lounge
Full-service spa
3 outdoor pools
Free children's club
Fitness center
Sauna
Steam room
Self parking
Children's pool
Pool bar
Feel at home (6)
Children's pool
Children's club (free)
Playground on site
Television
Garden
Terrace
Why we love this property
Sun and sand getaway
Direct beach access lets guests dive into coastal fun. Kayaking, sailing, and snorkeling await just steps from this resort's sandy shores.
Work and play paradise
Perfect for work and play with conference rooms and in-room desks. Refresh with spa treatments or relax in the hot tub after meetings.
Rafael Puig Lluvina, 2, Playa de las Americas, Adeje, Tenerife, 38670
What's nearby
Troya Beach - 1 min walk - 0.1 km
Playa de las Américas - 2 min walk - 0.2 km
Veronicas Strip - 2 min walk - 0.2 km
Torviscas Beach - 5 min walk - 0.5 km
Siam Park - 15 min walk - 1.3 km
Getting around
Tenerife South Airport (TFS) - 21 min drive
Santa Cruz de Tenerife (TFN-Tenerife North) - 67 min drive
La Gomera (GMZ) - 117 min drive
Restaurants
Monkey Beach Club - 4 min walk
McDonald's - 2 min walk
Papagayo Beach Club - 2 min walk
Coco Beach - 3 min walk
Palm Beach Club Bar - 4 min walk
About this property
Alexandre Troya
Alexandre Troya is a great choice for your beach stay in Adeje, putting you near activities like scuba diving, snorkeling, and surfing/body boarding. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Restaurant La Palapa, one of 2 restaurants, serves international cuisine and is open for lunch. A free kid's club, a poolside bar, and a fitness center are other highlights at this Mediterranean resort. Fellow travelers say great things about the helpful staff.
All inclusive
All-inclusive room rates at Alexandre Troya are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
At a glance
DONE
Hotel size
354 units
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: noon
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
No cribs (infant beds)
Free children's club
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 10 per day)
Onsite parking limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
2 restaurants
Bar/lounge
Poolside bar
Room service (limited hours)
Snack bar/deli
Water dispenser
Traveling with children
Free children's club
Children's pool
Playground
What to do
Fitness classes
Shopping
Beach access
Bicycle rentals nearby
Ecotours nearby
Golfing nearby
Hiking/biking trails nearby
Horse riding nearby
Kayaking nearby
Scuba diving nearby
Skydiving nearby
Working away
Meeting room
Conference center (1119 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Bicycle rentals
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 1973
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Library
Television in common areas
Fitness center
Adjacent to a golf course
3 outdoor pools
Shopping mall on site
Bicycle parking
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
Reception hall
Mediterranean architecture
Accessibility
Elevator
Wheelchair-accessible path to elevator
Room amenities
Be entertained
32-inch LED TV
Satellite TV channels
Home comfort
Air conditioning
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
Balcony
Freshen up
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (surcharge)
Eco-friendly toiletries
Bulk dispenser for toiletries
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
Natural Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Dining
Restaurant La Palapa - This poolside restaurant specializes in international cuisine and serves lunch only. Guests can enjoy drinks at the bar.
Restaurant Arena - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Bar Salón - Onsite piano bar. Open select days.
Bar La Palapa - Onsite rooftop bar. Open daily.
Fees & policies
Optional extras
Safes in guestrooms can be used for EUR 2.50 per day
Parking
Self parking costs EUR 10 per day
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the fitness facility or hot tub
Guests under 16 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property uses solar energy.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and outdoor lighting on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Conference rooms (surcharge) may be available on request; advance booking is required.
Property Registration Number H-38-4-0000177
Also known as
Hotel Troya
Hotel Troya Arona
Troya Arona
Frequently asked questions
Does Alexandre Troya offer free cancellation for a full refund?
Yes, Alexandre Troya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Alexandre Troya?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Alexandre Troya?
Sorry, pets aren't allowed.
Is parking offered on site at Alexandre Troya?
Yes. Self parking costs EUR 10 per day. Parking spots may be limited.
What are the check-in and check-out times at Alexandre Troya?
Check-in start time: 2 PM; Check-in end time: noon. Check-out time is noon.
What is there to do at Alexandre Troya and nearby?
Have fun with activities like cycling, boat tours, and fishing, and practice your swing at the nearby golf course. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Alexandre Troya also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Alexandre Troya?
Yes, there are 2 onsite restaurants, featuring international cuisine, pool views, and poolside dining.
Does Alexandre Troya have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Alexandre Troya like?
Alexandre Troya is located near Playa de las Américas in Costa Adeje, a short 17-minute walk from Siam Park and 3 minutes' walk from Veronicas Strip.
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Reviews
Alexandre Troya Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
8.8
Location
8.2
Staff & service
8.0
Property conditions & facilities
Guest review summary
What guests liked
The property features great pool areas, including a lovely adult-only pool and a quiet infinity pool, perfect for relaxation. (10 reviews)
The property is ideally located right on the beach with easy access to the shore. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Location
Service staff
Food
Room
Restaurant
Beach
Bar
Bed
Drinks
Spa
Reviews
Verified
10/10 Exceptional
Apr 1, 2026
Hotel was amazing. If pool. Bar was open in the evening that would have topped of a great stay
Mark
Mark, 7-night trip
Verified
8/10 Very good
May 5, 2026
Staff not overly nice or helpful
Mrs
Mrs, 5-night trip
Verified
10/10 Exceptional
Feb 13, 2026
Clean rooms and hotel. Friendly and helpful staff.
Ted
Ted, 10-night trip
Verified
10/10 Exceptional
Mar 25, 2026
Everything was excellent. Not sure why there are some poor reviews about the food. We thought it was good. Location was good for Las americas and Adeje. The room was spotless.
The weather was bad while we were staying but the spa was a blessing as it kept us busy whle it rained.
Alan
Alan, 7-night trip
Verified
8/10 Very good
Jan 8, 2026
Big room with good ocean view
Mihai
Mihai, 11-night trip
Verified
8/10 Very good
Feb 2, 2026
Breakfast was not really that great.
Staffs were ok
Luciana
Luciana, 16-night trip
Verified
8/10 Very good
Sep 13, 2025
Great location and staff all seemed very hekpful, professional and efficient. We had a really good stay here.
Natalie
Natalie, 5-night trip
Verified
10/10 Exceptional
Dec 10, 2025
Fantastic hotel - clean modern rooms, 2 main outdoor pools, plus a quieter 'infinity' pool, a wellness centre (including jacuzzi, steam room and sauna), gym and a large buffet style restaurant. The hotel is also ideally situated in Playa de las Americas, a stone's throw from the beach and within walking distance of Costa Adeje and Los Cristianos.
Michael
Michael, 5-night trip
Verified
8/10 Very good
Jun 27, 2025
Lovely hotel very nice staff
Elizabeth lindores
Elizabeth lindores, 10-night trip
Verified
8/10 Very good
Nov 18, 2025
618 added bonus Great balcony with sofa, sun lounges & large covered cabana.
Downside noise till 5am from veronicas
Neal
Neal, 5-night trip
Verified
10/10 Exceptional
Apr 15, 2025
Really great, helpful staff, clean, friendly, lots to do
Laura
Laura, 5-night trip
Verified
8/10 Very good
Nov 28, 2025
Are 5th stay at this hotel , this year we where disappointed with the food . Breakfast was fine if you got to the restaurant early . Lunch was ok . We went for dinner once it was so busy and the food was cold we where so put off we didn’t bother again and ate out every night . Amazingly clean . Staff are so helpful and great location
Melanie Jane
Melanie Jane, 7-night trip
Verified
10/10 Exceptional
Sep 12, 2024
We had a lovely stay at hotel troya. Breakfast and dinner was lovely and the pools are very nice and relaxing
Amie
Amie, 5-night trip
Verified
10/10 Exceptional
Jul 6, 2025
Lovely experience just like last year! Hope to see you again next year!
Kendal
Kendal, 8-night trip
Verified
10/10 Exceptional
Aug 10, 2025
Everything are perfect, we are very satisface for every attention,
The attention en every area is excellent. Thank.
Nirma
Nirma, 7-night trip
Verified
10/10 Exceptional
Jan 23, 2025
Great hotel room - we stayed in one of the panoramic rooms - great view, plenty of room ; a wonderful sized balcony. Top pool was lovely, a little oasis
Jeanette
Jeanette, 7-night trip
Verified
8/10 Very good
May 10, 2023
Near sea side, Plenty of Shopping and Restaurants.
Harish Rugnath
Harish Rugnath, 7-night trip
Verified
10/10 Exceptional
Jan 2, 2025
Very good hotel! Keep it up!
Kendal Mark
Kendal Mark, 9-night trip
Verified
10/10 Exceptional
Aug 21, 2022
Excelent location lovely room bit close to Veronics strip
Joseph
Joseph, 9-night trip
Verified
10/10 Exceptional
Apr 26, 2025
Despite initial hiccups on our arrival (day of the strike) - we thoroughly enjoyed our stay at Alexandre Troya. Friendly and helpful staff, remarkable facilities, lovely food and comfortable room. Would highly recommend. Diolch yn fawr - muchos gracias - thank you!
Elin
Elin, 7-night trip
Verified
10/10 Exceptional
Mar 20, 2023
Lovely hotel, lovely staff, very clean. Food catered more for Europeans but always found something to eat. Would definitely visit again. Great location
Jackie
Jackie, 7-night trip
Verified
6/10 Good
Jan 7, 2025
Good base for self catering
Rooms very clean and nice chill out sun deck. Hotel in general clean. Food not great . Ideal as a self catering base as centrally located.
Joanne
Joanne, 7-night trip
Verified
8/10 Very good
Feb 9, 2025
Nice hotel, shame about...
A nice, clean hotel with good entertainment and in a central location. Unfortunately, it is let down by a dreadful restaurant and being too near to the Veronicas strip with all of its drug dealing, prostitution and excessive noise late in to the evenings.
John
John, 10-night trip
Verified
10/10 Exceptional
Sep 15, 2023
In love!
I love the hotel the staff are absolutely amazing perfect location everyone is friendly it has everything you need! I can’t wait to stay again!