When we arrived, the 2 rooms we had been assigned had been used and dirty, then we went to another set of 2 rooms, and the same situation occurred only this time, the air conditioner had been broken down and the bathroom had been used and the one bed closer to the bathroom had been slept in already. There were beds unmade in 2 rooms out of the 4, bars of soap open and in the tubs, shower curtains filthy and old, towels on the bathroom floors used, bed sheets have bad stains, the bed skirts and box springs badly stained, the room floors were dirty, looked like they were not swept or mopped, extremely dirty carpets in the hallways, beer caps and dental floss sticks and all kinds of garbage everywhere, the elevators are filthy inside, looks like they haven't been cleaned in months or years, the buttons on the elevator are filthy, and the entry to the rooms, I had to start the cleaning there because it was so dirty. I tried to contact management and noone responded still until today. I WANT A REFUND, I HAVE NEVER EVER HAD SUCH A BAD EXPERIENCE IN A HOTEL, I didn't even go in the pool or exercise room for the fact that I was afraid I would catch something. HORRIBLE HORRIBLE EXPERIENCE