I booked this hotel for the 24 hour hot tub and breakfast. Unfortunately, I was unable to experience the hot tub because one family after another were playing in the hot tub with their children late at night. I tried to wait it out, but then another family came in. Nobody was breaking the rules, but it is unfortunate as an adult with leg and back pain that I cannot use the hot tub because kids are playing in it. Normally, this would not be the end of the world for me, but it was disapointing considering that this was the primary reason I booked the hotel.
Breakfast was disapointing. I was so excited for it and it was supposed to run until 9:30. They stopped stocking plates, cups, and forks prior to 9am. They also stopped stocking their eggs and meat around that time even though they said they cook until 9:30. I waited 30 minutes by the egg station and finally asked an employee if there were more eggs coming and she veey rudely ahowed me her clock and that it was 9:30 and they are done. I won't get into the whole interaction, but it was rude and awful customer service, on top of the fact that whoever was in charge of keeping an eye on breakfast and morning operatoons dropped the ball. There were other issues but they are minor by comparison. I am hoping my stay was a fluke... they have great reviews but this was not worth $130. We were going to stay here a few times a year for a clean & sober softball tournament but we will have to take our group somewhere more accommodating.