Generally, this was an excellent hotel for our 2-night stay in Munich. The location is conveniently adjacent to the train station, though it is also a short walk to the historic city center. The room was comfortable and clean. The cake and coffee special in the lobby bar was delightful! Two issues - due to a miscommunication between the front desk and concierge, it took over an hour to have our luggage delivered to our room. Ultimately, I had to return to the lobby to inquire about the status of our luggage and then had to identify it in their storage room. Second, the pool in the spa is open to children until 7pm, which means tiny humans enjoy the pool as if it were the main pool for the hotel (think goggles, splashing, running, shrieking, etc.). It's not a relaxing hotel spa pool environment before 7pm. Also, it is not clear if the saunas/steam room/showers are textile optional or textiles required. With small children running around, I was more comfortable in a swimsuit. However, the spa staff member approached me to let me know that swimsuits were NOT allowed in the sauna/steam/showers area (explaining to me that I could cover up with a towel if I preferred), which was concerning for several reasons (why not let guests do what makes them feel comfortable?). We did not return to the spa on our second night, so it might have been staff-specific in that moment.