We recently stayed at 1891 Garni hotel in Krakow located in an excellent area. The hotel was clean, and the staff were exceptionally friendly and helpful.
Room Comfort:
The beds were uncomfortable with noticeable wear and an uneven surface. Although the staff tried to accommodate by offering another room and flipping the mattresses, the issue persisted. They did fulfill my request for orthopedic pillows which improved comfort slightly.
Gym Facilities:
The gym was underwhelming, contrary to the advertised amenities. It was a small room with limited equipment, and one malfunctioning machine that wasn’t fixed during my stay, which was disappointing.
Dining Experience:
The food, especially breakfast, was excellent, offering a variety of delicious options.
Overall:
The hotel shines in service and cleanliness but falls short in providing comfortable sleeping arrangements and adequate gym facilities. The staff’s responsiveness was appreciable, but improvements are necessary for a better guest experience.