The hotel is highly overrated and falls far short of the luxury experience it claims to provide. Upon arrival, we had to wait around 30 minutes just to check in, which immediately set a poor tone.
The swimming pool experience was even more disappointing. Although there were at least 10 staff members present, they were unprofessional, inattentive, and clearly not trained to the standards one would expect from a hotel of this supposed class. While service in other areas of the hotel was slightly better, it was still far from impressive.
The casino and its integration into the hotel are, frankly, a joke. It feels poorly managed and adds nothing of value to the overall experience.
In my opinion, the stay may be worth considering only if the price is around €200 per night, which is what this hotel actually deserves. Anything above that is simply not justified.