The Hotel Ivy team went above and beyond for our 11th anniversary celebration. We were greeted with welcome drinks at check-in, and the surprise anniversary amenities in our room (cake, Prosecco, and card) were such a thoughtful touch. Dinner at Masa and Agave was excellent, with outstanding service. The hotel is beautiful and well maintained.
However, our experience was significantly impacted by construction noise from the floor above, starting at 7 AM with drilling, pounding, and knocking. The AC/heating unit was also quite loud. For a hotel of this caliber, and especially during a special occasion stay, the early morning construction noise was disappointing and affected our rest.
That said, the staff's exceptional service and attention to detail show the hotel's true potential. We'd love to return and experience the Ivy without the construction disruption, as everything else about our stay was fantastic.