CLARIFICATION: We arrived in to Fenti Nubian Resort in the morning on May 1, after been picked up on time by it’s hotel shuttle on our arrival, thanks. Then, once in the hotel, our plans changed and we had to move away to Aswan city, using their shuttle again, thanks. We NEVER did check-in in the Fenti Nubian because we had to leave about 10:30AM, no check-in time yet.
Therefore, we neither did not make a check-out. I talked to the manager Sarah and let her know to consider our reservation like a NO SHOW, and receive the payment from Expedia for a no show situation, because was our fault to leave and change plan. The attention from her and the staff was excellent, and the hotel conditions were very good. It was simply a change of plan from us, no hotel’s fault. Again, we never were officially like guests at the Fenti Nubian Hotel. And again, we can suggest this hotel for whoever interested into pass a good time in Aswan.
