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Turtle Beach Resort

4.0 star property
Family-friendly hotel with free water park, near Putt Putt Golf Mermaid Beach

Choose dates to view prices

Photo gallery for Turtle Beach Resort

Water park
1 Bedroom Apartment | Living area | Flat-screen TV
2 Bedroom Family Suite | Terrace/patio
2 Bedroom Superior Apartment | Private kitchen | Fridge, microwave, oven, stovetop
2 Bedroom Family Suite | Living room | Flat-screen TV
Located near Pacific Fair Shopping Centre, Turtle Beach Resort offers an unforgettable family experience. Enjoy the free water park access, relax in the sauna or steam room, and unwind with lunch at Fresh and Tasty café. With 4 outdoor pools including a children's pool with waterslide and mini golf on site.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Gym
  • Bar
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • 4 outdoor pools and 4 hot tubs
  • Free water park
  • Breakfast available
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Waterslide

For families (6)

  • Cribs/infant beds (surcharge)
  • Supervised childcare (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Playground on site
  • Kitchen
The current price is $234
$258 total
includes taxes & fees
Oct 7 - Oct 8

Room options

Check availability for these dates

Tonight
Oct 6 - Oct 7
Check availability for tonight Oct 6 - Oct 7
Tomorrow
Oct 7 - Oct 8
Check availability for tomorrow Oct 7 - Oct 8
Available filters for rooms
Showing 6 of 6 rooms

View all photos for 3 Bedroom Apartment

3 Bedroom Apartment | Living area | Flat-screen TV

3 Bedroom Apartment

7.6 out of 10
Good
(5 reviews)

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
Dishwasher
  • 110 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 Queen Bed and 4 Twin Beds

View all photos for 1 Bedroom Superior Apartment

1 Bedroom Superior Apartment | Living area | Flat-screen TV

1 Bedroom Superior Apartment

7.4 out of 10
Good
(9 reviews)

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
Dishwasher
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Superior Apartment

2 Bedroom Superior Apartment | Living area | Flat-screen TV

2 Bedroom Superior Apartment

8.0 out of 10
Very good
(44 reviews)

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
Dishwasher
  • 77 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom Family Suite

2 Bedroom Family Suite | Living area | Flat-screen TV

2 Bedroom Family Suite

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
Dishwasher
  • 80 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment | Living area | Flat-screen TV

1 Bedroom Apartment

8.4 out of 10
Very good
(6 reviews)

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
Dishwasher
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment | Living area | Flat-screen TV

2 Bedroom Apartment

7.8 out of 10
Good
(7 reviews)

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
Dishwasher
  • 77 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

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The price is $210
$231 total
includes taxes & fees
Oct 19 - Oct 20
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About the neighborhood

Map
2346 Gold Coast Highway, Mermaid Beach, QLD, 4218

What's nearby

  • Pacific Fair Shopping Centre - 2 min drive - 1.6 km
  • Kurrawa Beach - 2 min drive - 1.9 km
  • The Star Gold Coast - 3 min drive - 2.7 km
  • The Oasis - 3 min drive - 2.7 km
  • Gold Coast Convention and Exhibition Centre - 3 min drive - 3.1 km

Getting around

  • Coolangatta Airport (OOL) - 30 min drive
  • Varsity Lakes Station - 14 min drive
  • Gold Coast City Coomera Station - 25 min drive
  • Helensvale Station - 27 min drive
  • Broadbeach South Light Rail Station - 24 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • ‪Goccia’s - ‬6 min walk
  • ‪Pastel & Bossa - ‬9 min walk
  • ‪J's brunchette - ‬4 min walk
  • ‪Tian Ran Vegetarian - ‬10 min walk
  • ‪Little Truffle - ‬7 min walk

About this property

Turtle Beach Resort

Turtle Beach Resort features a free water park and puts you just a 5-minute drive from The Star Gold Coast and Pacific Fair Shopping Centre. Guests can take a dip in one of 4 outdoor pools or grab a bite to eat at Deck Resturant and Bar, which serves breakfast, lunch, and dinner. A bar/lounge and a fitness center are offered, and in-room conveniences include washers/dryers and refrigerators. The pool and helpful staff get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 141 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open Sunday - Thursday (7 AM - 7 PM) and Friday - Saturday (7 AM - 9 PM)
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
    • Accommodations are self catering and unserviced. Initial provisions are supplied but not replenished during the stay. A mid-week housekeeping service is provided for bookings of 8 nights or more.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Supervised childcare*
    • Children's club*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Onsite parking limited (max 1 space per unit)
    • Height restrictions apply for onsite parking
    • Onsite parking includes off-street options
DONE

Transfers

    • Airport shuttle from 5:30 AM to 9:00 PM*
DONE

Offsite

    • Area shuttle*
    • Shopping center shuttle*
    • Theme park shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills

Traveling with children

  • Children's club (surcharge)
  • Free water park access
  • Children's pool
  • Mini golf
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu
  • Pool gate
  • Fence around the pool

What to do

  • Mini golf
  • Beach nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Snorkeling nearby
  • Whale-watching nearby

Services

  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • 4 outdoor pools
  • Free water park
  • Arcade/game room
  • 4 hot tubs
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Waterslide

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Electric kettle
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Crib/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony or patio
  • Individually furnished and decorated
  • Separate dining area
  • Separate living room

Freshen up

  • 2 bathrooms
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Cookware, dishes, and utensils
  • Children's dinnerware
  • Dishwasher
  • Highchair

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Deck Resturant and Bar - This poolside family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Refundable deposits

  • Deposit: AUD 200 per accommodation, per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 8 to 15 per person
  • Airport shuttle service is offered for an extra charge of AUD 50 per person (one way)
  • Area shuttle, shopping center shuttle, and theme park shuttle service is offered for an extra charge
  • Housekeeping is offered for an extra charge

Renovations and closures

The property will be renovating from October 14 2025 to October 15 2025 (completion date subject to change). The following areas are affected:
  • Water park

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Cribs/infant beds are available for AUD 10.0 per night
  • Rollaway beds are available for AUD 45 per night
  • Children's club access is available for an extra charge
  • High chairs are available for an extra charge of AUD 10 per day

Parking

  • Parking height restrictions apply

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Resort Turtle Beach
Turtle Beach Resort
Turtle Resort
Sands Turtle Beach Hotel
Sands Turtle Beach Mermaid
Turtle Beach Hotel Mermaid Beach
Turtle Beach Resort Gold Coast/Mermaid Beach, Australia
Turtle Beach Resort Mermaid Beach
Turtle Beach Mermaid Beach
Turtle Beach Resort Hotel
Turtle Beach Resort Mermaid Beach
Turtle Beach Resort Hotel Mermaid Beach

Frequently asked questions

Does Turtle Beach Resort offer free cancellation for a full refund?

Yes, Turtle Beach Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Turtle Beach Resort?

Yes, there are 4 outdoor pools and a children's pool.

Are pets allowed at Turtle Beach Resort?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Turtle Beach Resort?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Turtle Beach Resort?

Yes, an airport shuttle is available from 5:30 AM to 9:00 PM on request. The charge is AUD 50 per person one way.

What are the check-in and check-out times at Turtle Beach Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 10 AM.

Is there an onsite casino at Turtle Beach Resort?

No, this hotel doesn't have a casino, but The Star Gold Coast (3-min drive) is nearby.

What is there to do at Turtle Beach Resort and nearby?

Practice your swing on the tennis courts. Additional recreation nearby includes casino gaming. Enjoy a relaxing soak in one of the 4 hot tubs and an invigorating swim in one of the 4 outdoor swimming pools. Turtle Beach Resort also has a waterslide, a sauna, and a steam room, as well as an arcade, a picnic area, and a garden.

Are there restaurants at or near Turtle Beach Resort?

Yes, Deck Resturant and Bar offers poolside dining.

Does Turtle Beach Resort have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes cookware, a refrigerator, and a microwave.

Does Turtle Beach Resort have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Turtle Beach Resort like?

Turtle Beach Resort is a short 11-minute walk from Nobby Beach and 8 minutes' walk from Mermaid Beach.

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Reviews

Turtle Beach Resort Reviews

8.6

Excellent

8.4

Cleanliness

8.4

Location

8.8

Staff & service

7.6

Eco-friendliness

8.2

Property conditions & facilities

What guests liked

  • The pool facilities, including the splash zone and heated pools, were a highlight for many families with kids. (29 reviews)
  • The beach is conveniently located just across the road from the resort, offering a short walk to the shore. (12 reviews)
  • Underground parking was a convenient and much-needed feature at the property. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Children
Family friendly
Room
Service staff
Restaurant
Beach
Food
Store
Luggage
Recreation

Reviews

8/10 Very good

A fabulous family resort

Our family enjoyed our stay. Our apartment was comfortable and clean. The facilities for the children at Turtle Beach Resort were marvelous. The staff were helpful and friendly all the time. A great resort for families with children.
Paul, 5-night trip

10/10 Exceptional

Great place for a family
Julie, 7-night trip

8/10 Very good

Definitely a great family resort. Would stay here again with the kids.
Rebekah, 5-night trip

8/10 Very good

The amenities provided in the rooms was really good and full.
GURDEEP, 2-night trip

10/10 Exceptional

Good place to stay with kids
Sebastian, 2-night trip

10/10 Exceptional

Pools were all warm and great temperature even tho it was autumn. Loved the place
Andrew, 2-night trip

10/10 Exceptional

We loved our stay at Turtle Beach Resort. Our room was clean and spacious with a beautiful view overlooking the pool area and The Deck. The food and coffee from The Deck was delicious and served quickly. Although we went out most days, we could have quite easily never left the resort and still had an amazing holiday. We will be back
Mark, 5-night trip

8/10 Very good

It's location is perfect and parking includes meant we were a short drive to so many places. The property is tired but clean and staff are lovely. Would have rated higher if the pools were heated but the heater was under repair whilst we were there so it was cold but our daughter and lots of the kids still managed to enjoy!
Candice, 6-night trip

10/10 Exceptional

Was a great family holiday 😊
bodie maree, 6-night trip

10/10 Exceptional

Love it for the kids
5-night trip

10/10 Exceptional

Great
Brett, 6-night trip

8/10 Very good

Pressure on shower head was great! The not so great was, waking up every morning with huge cockroaches around the house, specifically in the kitchen areas and bathroom. Apart from that, kids had a great stay & enjoyed their vacation.
Fiva, 5-night trip

10/10 Exceptional

Loved the resort had alot of activities for the kids spacious room bery clean great customer service
Eman, 3-night trip

8/10 Very good

It is a great place for a young family. There is so much to do for the kids within the resort. New Woolworths metro is very close and convenient. There are lots of spaces to play and have fun. 2 bedroom units are very affordable and comfortable.
Ashe Dane, 8-night trip

8/10 Very good

Turtle beach resort was a great place to stay with three young children both safe and the facilities made it easy to keep them occupied with the swimming pool choices available on site.
Aaron David, 6-night trip

8/10 Very good

Beautiful relaxed environment , lovely staff and great facilities for kids, amazing food too
Zaina, 4-night trip

6/10 Good

Great for the younger children with the different swimming areas and mini golf. Rooms are very dated. 2 adults, stayed for 5 nights and was only given half a toilet roll of paper and had to supply your own. 2 averaged sized Coffee mugs but 1 handle was broken, should have been replaced already. Comfortable bed but only had 1 thin blanket on the bed (great for summer but we stayed during winter). Plenty of onsite parking included in your accommodation.
Jackie, 5-night trip

10/10 Exceptional

Kids loved staying here
Xuan, 3-night trip

10/10 Exceptional

The overall layout of the place was outstanding
Melvin, 7-night trip

8/10 Very good

We obviously enjoy Turtle Beach - it’s our third time here!
Jody, 8-night trip

10/10 Exceptional

Absolutely loved this property.. awesome for children and parents… staff and amenities were perfect for a 1 week stay .. Thank you very much to all at the Turtle beach resort..
Andy, 6-night trip

10/10 Exceptional

Although the room was a little older it was definitely comfortable and ideal for what we were after. Would stay again for sure.
Benjamin, 6-night trip

8/10 Very good

As always the stay is great, only issue were the door handles for the bedroom and bathroom. They seem old and should probably be replaced. One fell off whilst I turned it
Janet, 5-night trip

8/10 Very good

Rooms a bit dated and a bit noisy with all the roadwork currently
andrew, 3-night trip

8/10 Very good

Close to shops beach and Main Street easy bus stops and nice food
Darren Michael, 7-night trip