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Surabaya Suites Hotel Powered by Archipelago

4.0 star property
Family-friendly hotel with full-service spa, connected to a shopping center, near Tunjungan Plaza

Choose dates to view prices

Photo gallery for Surabaya Suites Hotel Powered by Archipelago

Outdoor pool
Bar (on property)
Lobby sitting area
Reception
Indoor wedding
In the heart of Embong Kaliasin, Surabaya Suites Hotel Powered by Archipelago offers a family-friendly escape. Savor aromatherapy treatments at the spa, explore shopping on site or unwind in the garden with free WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Pool
  • Airport transfer
  • Bar
  • Gym
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Health club
  • Steam room
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Business center
  • Airport shuttle

For families (6)

  • Children stay free
  • Children's pool
  • Playground on site
  • Refrigerator
  • Connecting/adjoining rooms available
  • Premium TV channels

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Business Suite King

1 bedroom, in-room safe, desk, blackout drapes

Business Suite King

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
Refrigerator
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite King Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Suite King Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
Refrigerator
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite Twin

Business Suite Twin | 1 bedroom, in-room safe, desk, blackout drapes

Business Suite Twin

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
Refrigerator
  • 48 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior King Suite

1 bedroom, in-room safe, desk, blackout drapes

Junior King Suite

Fireplace
Air conditioning
Connecting rooms available
Blackout drapes/curtains
Bathrobes
Deep soaking bathtub
  • Sleeps 2

View all photos for Junior Twin Suite

1 bedroom, in-room safe, desk, blackout drapes

Junior Twin Suite

Fireplace
Air conditioning
Connecting rooms available
Blackout drapes/curtains
Bathrobes
Deep soaking bathtub
  • Sleeps 2

View all photos for Business Suite

1 bedroom, in-room safe, desk, blackout drapes

Business Suite

Fireplace
Air conditioning
Connecting rooms available
Blackout drapes/curtains
Bathrobes
Deep soaking bathtub
  • Sleeps 2

View all photos for Business Suite Twin Bed

1 bedroom, in-room safe, desk, blackout drapes

Business Suite Twin Bed

Fireplace
Air conditioning
Connecting rooms available
Blackout drapes/curtains
Bathrobes
Deep soaking bathtub
  • Sleeps 2

View all photos for Business Suite Historical King

1 bedroom, in-room safe, desk, blackout drapes

Business Suite Historical King

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
Refrigerator
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite Historical Twin

1 bedroom, in-room safe, desk, blackout drapes

Business Suite Historical Twin

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
Refrigerator
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite Historical King

1 bedroom, in-room safe, desk, blackout drapes

Junior Suite Historical King

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
Refrigerator
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Historical Twin

1 bedroom, in-room safe, desk, blackout drapes

Junior Suite Historical Twin

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
Refrigerator
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite Historical Non Smoking

Deluxe Suite Historical Non Smoking | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Suite Historical Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
Refrigerator
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Suite

Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Bathrobes
Deep soaking bathtub
Hair dryer
  • Sleeps 2

View all photos for Junior Suite King

1 bedroom, in-room safe, desk, blackout drapes

Junior Suite King

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
Refrigerator
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Luxury Room

Living area | LCD TV

Deluxe Luxury Room

Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Bathrobes
Deep soaking bathtub
Hair dryer
  • Sleeps 2

View all photos for Junior Suite King

1 bedroom, in-room safe, desk, blackout drapes

Junior Suite King

Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Bathrobes
Deep soaking bathtub
Hair dryer
  • Sleeps 2

View all photos for Junior Suite Twin

1 bedroom, in-room safe, desk, blackout drapes

Junior Suite Twin

Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Bathrobes
Deep soaking bathtub
Hair dryer
  • Sleeps 2

View all photos for Junior Suite Historical King

1 bedroom, in-room safe, desk, blackout drapes

Junior Suite Historical King

Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Bathrobes
Deep soaking bathtub
Hair dryer
  • Sleeps 2

View all photos for Junior Suite Historical Twin

1 bedroom, in-room safe, desk, blackout drapes

Junior Suite Historical Twin

Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Bathrobes
Deep soaking bathtub
Hair dryer
  • Sleeps 2

View all photos for Business Suite King

1 bedroom, in-room safe, desk, blackout drapes

Business Suite King

Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Bathrobes
Deep soaking bathtub
Hair dryer
  • Sleeps 2

View all photos for Business Suite Historical King

1 bedroom, in-room safe, desk, blackout drapes

Business Suite Historical King

Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Bathrobes
Deep soaking bathtub
Hair dryer
  • Sleeps 2

View all photos for Business Suite Twin

1 bedroom, in-room safe, desk, blackout drapes

Business Suite Twin

Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Bathrobes
Deep soaking bathtub
Hair dryer
  • Sleeps 2

View all photos for Business Suite Historical Twin

1 bedroom, in-room safe, desk, blackout drapes

Business Suite Historical Twin

Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Bathrobes
Deep soaking bathtub
Hair dryer
  • Sleeps 2

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About the neighborhood

Map
Plaza Boulevard, Jalan Pemuda 31-37, Surabaya, East Java, 60271

What's nearby

  • Surabaya Plaza Shopping Mall - 1 min walk - 0.2 km
  • Grand City Surabaya - 3 min walk - 0.3 km
  • Tunjungan Plaza - 12 min walk - 1.1 km
  • Surabaya Zoo - 5 min drive - 5.1 km
  • Airlangga University - 5 min drive - 5.3 km

Getting around

  • Surabaya (SUB-Juanda) - 39 min drive
  • Surabaya Pasar Turi Station - 12 min drive
  • Surabaya Gubeng Station - 13 min walk
  • Tandes Station - 26 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Long's Resto WTC - ‬2 min walk
  • ‪Nasgor J**C** - ‬1 min walk
  • ‪Kartini Restaurant - ‬1 min walk
  • ‪Richeese Factory - ‬2 min walk
  • ‪Gokana Ramen & Teppan - ‬3 min walk

About this property

Surabaya Suites Hotel Powered by Archipelago

Surabaya Suites Hotel Powered by Archipelago puts you just a 5-minute drive from Tunjungan Plaza. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, aromatherapy, or mani/pedis. An outdoor pool, a bar/lounge, and a health club are other features.

At a glance

DONE

Hotel size

    • 230 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site
    • Free offsite parking nearby
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground

What to do

  • Fitness classes
  • Shopping
  • Golfing nearby

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space (1292 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1993
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Health club
  • An outdoor pool
  • Art gallery on site
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

What to enjoy

  • In-room massage

Freshen up

  • Deep soaking bathtub
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Dining

Cafe Taman - This restaurant specializes in international cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Coffee Bar - This coffee shop serves brunch, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 17 (one-way)

Children & extra beds

  • Rollaway beds are available for USD 48.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 8:00 PM
  • Children under 12 years old are not allowed in the swimming pool or health club without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Also known as

Hotel Surabaya Plaza
Surabaya Plaza
Surabaya Plaza Hotel
Surabaya Plaza Hotel Java
Surabaya Suite Hotel
Surabaya Suite
Horison Suites Surabaya Hotel
Surabaya Suites Hotel
Surabaya Suites
Horison Suites Hotel
Horison Suites Surabaya
Surabaya Suites Hotel
Surabaya Suites Hotel Powered by Archipelago Hotel
Surabaya Suites Hotel Powered by Archipelago Surabaya
Surabaya Suites Hotel Powered by Archipelago Hotel Surabaya

Frequently asked questions

Does Surabaya Suites Hotel Powered by Archipelago offer free cancellation for a full refund?

Yes, Surabaya Suites Hotel Powered by Archipelago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Surabaya Suites Hotel Powered by Archipelago?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 8:00 PM.

Are pets allowed at Surabaya Suites Hotel Powered by Archipelago?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Surabaya Suites Hotel Powered by Archipelago?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Surabaya Suites Hotel Powered by Archipelago?

Yes, an airport shuttle is available. The charge is USD 17 one-way.

What are the check-in and check-out times at Surabaya Suites Hotel Powered by Archipelago?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.

What is there to do at Surabaya Suites Hotel Powered by Archipelago and nearby?

Onsite recreation at Surabaya Suites Hotel Powered by Archipelago includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Surabaya Suites Hotel Powered by Archipelago also has a steam room and spa services, as well as a garden.

Are there restaurants at or near Surabaya Suites Hotel Powered by Archipelago?

Yes, there's an onsite restaurant that offers international cuisine.

Does Surabaya Suites Hotel Powered by Archipelago have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Surabaya Suites Hotel Powered by Archipelago like?

Surabaya Suites Hotel Powered by Archipelago is in Surabaya Center, a short 15-minute walk from Tunjungan Plaza and 7 minutes' walk from Grand City Surabaya.

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Surabaya Suites Hotel Powered by Archipelago Reviews

Reviews

7.4

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Good

The staff are friendly and helpful. The place is clean but the building needs painting and some repairs.
Anthony, 2-night trip

10/10 Exceptional

Nice, convenient
Marcus, 5-night trip

8/10 Very good

Lobby und Empfang sehr schön. Zimmer und Bad sind sauber. Die Einrichtung im Zimmer entspricht inonesischem Standard.In der Nähe eine Mall zum Shoppen und Essen. Kann man gut zu Fuss erreichen.
Wolfgang Helmut, 5-night trip

8/10 Very good

Nice, well-maintained older hotel. Three big malls are very close by (two of them are right next to the hotel.) Also, conveniently located to the Kali Mas river, whose banks are nice for strolls and just general hanging out. From what I saw, this area is probably the best in the city for tourist interests. Historical sites, restaurants, etc. The hotel is big, rooms are big. Just kind of old, but for me that was the cool part. It’s nice to see how much better things used to be just a few decades ago.
James, 4-night trip

10/10 Exceptional

I choose this hotel because the location close to güveni station and beside mall easy to find food and room it’s very big
Riana, 1-night trip

10/10 Exceptional

建物は少し古い印象でしたが、スタッフはみなさんとても親切で、快適に滞在することができました。 ホテルの目の前には遅くまで開いているカフェなどもあり、夜も多少遅い時間でも安心して出歩ける環境でした。
Natsuko, 4-night trip

8/10 Very good

As far as value for money, this is a great choice. The facilities are old so a bit more difficult to keep super clean. Also could use some additional electrical outlets so customers do not have to unplug the lamps to plug in chargers, etc. They do have a pool that is clean but old. It took me 2 days of occasional walks to find the pool and the pool can be crowded in early morning. I like the mix of clientele which is national and international. I would stay here again.
Karen, 5-night trip

8/10 Very good

Value for money. Surabaya plaza next door with lots of food and shopping. Other shoppings grab only cost less than $2.00. A convenient place to stay.
Kok Poh, 3-night trip

8/10 Very good

It’s a nice hotel, nice location, It is absolutely no problem for coming back next time!
Sando, 1-night trip

8/10 Very good

It was ik
Bakhtiar, 1-night trip

8/10 Very good

Very convenient and friendly staff allowing us the flexibility and freedom to peruse with ease
3-night trip

8/10 Very good

Clean and conveniently located next to a mall. Room is spacious too
2-night trip

8/10 Very good

Convenient location. Beside surabaya plaza. Breakfast however not much variety
1-night trip

6/10 Good

Can be improve

Good location pool off for 2 days poor food at restaurant for breakfast ( catering staff have liimited English) rooms need to be refurbished excellent service of front desk
daniel, 3-night trip

8/10 Very good

Decent stay

I was given a smoking room when it was stated non-smoking in my booking. Luckily the room did not reek of smoke although it did when i step outside. The staff did apologise to me and offered to change room once a non-smoking room is available. The condition of the gym/fitness centre was quite poor. Both treadmill machines were down and the stationary bikes were old. The pool was decent. The room was comfortable but I had some issues with the towels and sheets, as stains were visible. All in all, it was a fairly modest place to stay and I would still recommend this hotel to non-fussy stayers.
5-night trip

8/10 Very good

Great value for the money... spacious rooms with business table separately... cleanliness and daily room cleaning, good food at the restaurant... good for business travel , or to stay and see around Surabaya, all positive experience except for the WiFi...lobby WiFi had no issues, WiFi repeatedly get disconnected once inside the room...and had difficulty in connecting..if not for that ... great, stay👍
5-night trip

8/10 Very good

Property was in a great area across from a mall, rooms were a little older than expected but comfortable, price could be adjusted to reflect dating decor but overall comfortable stay
1-night trip

6/10 Good

The room given was a big room. Breakfast was very chaotic as the hotel was hosting a big group during my stay and there was not enough food for all. The Gym and the Swimming pool looks dated and not very inviting.
Jackmond, 3-night trip

6/10 Good

Book if the price stay low

Was joining a sunrise trip to mount bromo and leaving for Yogyakarta the next day by train. So really just stayed for a short rest at the evening. Location is good - next to mall, close with train station. Condition is not the best but expected given the very low price, also very acceptable for a short stay. One major down side is that some room is facing the lobby, and despite we were staying at the top floor the noise from the lobby is still quite notable. Overall quite ok for our short stay given the price.
Hei Tung, 2-night trip

2/10 Poor

For my 1 night stay, I changed 3 rooms in total. Couldn't find a electric point for charging my laptop and mobile. Housekeeping told me to plug out table lamp and use power point, leaving the room darker (it was already pretty fun). The toilet flush doesn't work very well in the 1st room, also pillows looks old and out of shape (believe me, you won't want to touch it!). Requested for change of pillow and they offer me to change to a better room. 2nd room was not tidied and in total mess (I took picture but i will not post it here). 3rd room is a little better but it was a really a nightmare for me and I will never recommend this hotel to anyone.
1-night trip

6/10 Good

施設が古いがコスパは良い

ホテルの自体が古いので、快適さを求めるなら、他の新しいホテルを探した方が良い。スタッフは親切なスタッフで好感が持てる。昔はとても良いホテルだったと思う。コスパは良い。
Satoshi, 1-night trip

6/10 Good

Bukan sperti hotel bintang 4

Tidak sesuai dgn kelasnya, hotel bintang 4 tpi tdk wangi, kamar luas tpi tmpat tdur kecil, kelebihannya cuma dkt dgn pusat kota dan mall dan jg ada bath up..slebihnya tdk sperti yg diharapkan..
Erni, 1-night trip

6/10 Good

Mene käymään Indonesiassa

Hotelli on peruskorjauksen tarpeessa ja uima-allas oli poissa käytöstä putsauksen takia. Indonesia on ihana maa ja ihmiset ovat ystävällisiä!
5-night trip

8/10 Very good

Nice hotel close to the shopping mall and convention centre
3-night trip

2/10 Poor

Very poor experience

The hotel is in a poor state - although laundered, sheeted were ripped with some holes darned and some not. There were also pen marks on the sheets. Tiles were chipped throughout the property including in the swimming pool. The pool water was quite dirty with leaves and some litter in. The loungers were very old and some were also broken. In the bar, the service was fine if slow but we decided against eating in the property when we saw a large rat next to the bar which is located in the centre of the hotel. There are some restaurants in the shopping centre near the hotel and it is walking distance to the train station.
Caroline, 1-night trip