Verified review
4/10 Fair
Bettina
Jul 19, 2024
Shiny new hotel needs a little work
I would not recommend this hotel despite its beautiful bar. The hotel itself is however clean and modern but there are a few things that made the stay underwhelming. The biggest was that the advertised pool was closed, in mid July while the high temperate routinely touches 40 plus degrees (100F). The explanation was confusing and convoluted. The layout was equally confusing as the lobby is on a side street off the main pedestrian area and not clearly marked. Getting to the restaurant and common hotel areas was also challenging as nothing was clearly marked so we usually had to walk outside and around, its possible there was an easier way but I wasn’t able to find it. You may also want to brush up on your Spanish as the hotel staff (during our stay) spoke very little English.