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Hotel Sercotel Maya Alicante

3.0 star property
Family-friendly hotel with restaurant, connected to a rail/subway station, near Alicante Harbour

Choose dates to view prices

Located close to Postiguet Beach, Hotel Maya offers a fun-filled getaway with a poolside bar, mini golf, and an on-site restaurant. With free in-room WiFi and multilingual staff nearby to assist you, relax at the coffee shop or enjoy time with family at the playground. The helpful staff has left a lasting impression on previous guests.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Self parking
  • Seasonal outdoor pool
  • Children's pool
  • Pool bar
  • Room service

For families (6)

  • Children stay free
  • Children's pool
  • Playground on site
  • Television
  • Terrace
  • Daily housekeeping
The current price is $118
$130 total
includes taxes & fees
May 31 - Jun 1

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room (With Views)

Superior Room (With Views) | Minibar, in-room safe, desk, blackout drapes

Superior Room (With Views)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (Triple)

Room (Triple) | Minibar, in-room safe, desk, blackout drapes

Room (Triple)

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout drapes

Superior Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room

Classic Room | Minibar, in-room safe, desk, blackout drapes

Classic Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room

Minibar, in-room safe, desk, blackout drapes

Premium Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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The price is $116
$128 total
includes taxes & fees
May 31 - Jun 1
Eurostars Centrum Alicante
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About the neighborhood

Map
Canónigo Manuel Penalva, 2, Alicante, Alicante, 3002

What's nearby

  • Plaza Mar 2 Shopping Centre - 3 min walk - 0.3 km
  • Postiguet Beach - 6 min walk - 0.6 km
  • Castle of Santa Barbara - 8 min walk - 0.7 km
  • Alicante Harbour - 14 min walk - 1.2 km
  • Explanada de Espana - 14 min walk - 1.2 km

Getting around

  • Alicante Intl. Airport (ALC) - 22 min drive
  • Alicante (YJE-Alicante Train Station) - 3 min drive
  • Sant Gabriel Station - 14 min drive
  • Alacant Terminal Station - 29 min walk

Restaurants

  • ‪VIPS Plaza Mar 2 - ‬5 min walk
  • ‪UDON - ‬7 min walk
  • ‪La Estancia - ‬4 min walk
  • ‪Café El Mirador - ‬7 min walk
  • ‪Restaurante Alba - ‬2 min walk

About this property

Hotel Sercotel Maya Alicante

When you stay at Hotel Sercotel Maya Alicante, you'll be just a 5-minute drive from Alicante Harbour and El Corte Ingles Shopping Center. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Altea, which serves breakfast, lunch, and dinner. Other features include a poolside bar, a fitness center, and a children's pool. Fellow travelers say good things about the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 194 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: noon
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 12 per night)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
    • Onsite parking includes off-street options
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:30 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Mini golf
  • Playground

What to do

  • Mini golf
  • Pool table
  • Beach nearby
  • Golf lessons nearby
  • Sailing nearby

Working away

  • 4 meeting rooms
  • Conference space (2799 square feet)

Services

  • 24-hour front desk
  • Wedding services
  • Multilingual staff
  • Beach sun loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Terrace
  • Television in common areas
  • Fitness center
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 21-cm TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Shower/tub combination
  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Dining

Altea - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 14 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 25.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per night

Parking

  • Self parking costs EUR 12 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from March to November

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Maya Alicante

Maya Alicante

Hotel Maya Hotel

Hotel Maya Alicante

Hotel Maya Hotel Alicante

Frequently asked questions

Does Hotel Sercotel Maya Alicante offer free cancellation for a full refund?

Yes, Hotel Sercotel Maya Alicante does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Sercotel Maya Alicante?

Yes, there's a seasonal outdoor pool and a children's pool.

Are pets allowed at Hotel Sercotel Maya Alicante?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hotel Sercotel Maya Alicante?

Yes. Self parking costs EUR 12 per night.

What are the check-in and check-out times at Hotel Sercotel Maya Alicante?

Check-in start time: 4:00 PM; Check-in end time: noon. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

Is there an onsite casino at Hotel Sercotel Maya Alicante?

No, this hotel doesn't have a casino, but Casino Mediterraneo (18-min walk) is nearby.

What is there to do at Hotel Sercotel Maya Alicante and nearby?

Have fun with nearby activities such as sailing and practice your swing at the nearby golf course. Enjoy amenities like a seasonal outdoor pool and a fitness center.

Are there restaurants at or near Hotel Sercotel Maya Alicante?

Yes, there's an onsite restaurant, Altea.

What's the area around Hotel Sercotel Maya Alicante like?

Hotel Sercotel Maya Alicante is in Carolinas Bajas, a short 11-minute walk from Postiguet Beach and 16 minutes' walk from Alicante Harbour.

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Reviews

Hotel Sercotel Maya Alicante Reviews

8.4

Very Good

8.8

Cleanliness

8.2

Location

8.6

Staff & service

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as excellent, varied, plentiful, and delicious with a wide range of choices. (27 reviews)
  • The property offers a convenient and easy access to the beach. (4 reviews)
  • The pool area is amazing, well-maintained, and offers plenty of loungers and a snack bar. (10 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Breakfast
View
Restaurant
Lobby
Walking
Public transport
Castle

Reviews

Verified

8/10 Very good

Lovely hotel, staff friendly & helpful, clean & comfortable hotel, good choices for breakfast, only 20 minutes transfer from airport, bus stop directly outside hotel, tram within 5 minutes walk, well worth a visit.
Neil, 3-night trip
Verified

8/10 Very good

Room lovely staff very pleasant and courteous
Bridget, 4-night trip
Verified

10/10 Exceptional

Clean, great view, comfy bed, no noise, great location.
Lydia, 2-night trip
Verified

10/10 Exceptional

Very clean room! Friendly staff. Healthy and delicious breakfast.
Tetyana, 8-night trip
Verified

10/10 Exceptional

Our room was clean, tidy, and very comfortable, with a stunning view from the windows. The staff, especially the receptionist, were polite and helpful throughout our stay. Breakfast was delicious and fresh, offering a wide variety of choices. We had a wonderful time at the hotel and will definitely be back.
Julianna, 1-night trip
Verified

10/10 Exceptional

All above nice and relaxing
John, 2-night trip
Verified

8/10 Very good

Staff in reception is great. Room was very nice. Even though the aircon needed cleaning. Very black and dirty. The balcony is big but not a proper balcony. More like another room. The pool area needs desperate attention. The sun beds are dirty and from the last century and they have plastic grass all over the ground which is pretty nasty. The breakfast wasn't great just ok. The Nutella sauce tasted very bad. But the juice was great. Wifi worked very well all over the complex.
Jenny, 1-night trip
Verified

10/10 Exceptional

Clean rooms, friendly sta
Samiru, 6-night trip
Verified

10/10 Exceptional

Staff are so friendly and cleanliness was excellent
Lorraine, 4-night trip
Verified

8/10 Very good

Room was great, location was great, bathroom could use a refurbished, seemed old
Lebrant, 1-night trip
Verified

8/10 Very good

The hotel was overall good, helpfull staff, good breakfast and a spacious, clean room (with Chromecast) but I have marked down the amenties and maintenance as the facilities were not as advertisied on Hotels.com. The pool was not open during our stay which also meant the pool bar was shut and the mini-golf/childrens play area where not complete or in good condition. We had booked as a family and intended to make good use of these facilities but the mini-golf has been partially replaced by air conditioning units and not being able to use the pool/area was disappointing. I messaged the hotel via Hotels.com to raise these points and received no reply.
Sam, 3-night trip
Verified

8/10 Very good

Nice hotel, friendly staff, great breakfast, would definitely recommend
Paul, 7-night trip
Verified

10/10 Exceptional

Nice pool and breakfast
allen, 3-night trip
Verified

10/10 Exceptional

Good hotel

Really nice hotel. Excellent breakfast. Nice pool with sunbeds. Helpful staff
Paul, 3-night trip
Verified

8/10 Very good

Hotel is very nice and very convenient. The remodeled rooms (Superior and Premium) are worth the extra money. The front desk staff is excellent—both professional and welcoming. We have stayed at the Maya numerous times and will continue to make it our go-to hotel in Alicante.
Jeffrey, 1-night trip
Verified

8/10 Very good

It was great to see the same staff on our return to this great hotel. We were upgraded & had the newly renovated rooms. Fabulous view & cleaners done a lovely job daily.
Justine, 7-night trip
Verified

10/10 Exceptional

Very easy hotel to stay

Parking was great , easy and loads of space available . Lovely pool and area around . Walking 10 mins to beach
Anne, 1-night trip
Verified

8/10 Very good

Pet friendly, good parking, close to beach and restaurants. Hotel and particularly the rooms/bathrooms are too dated to award 4 or 5 stars however staff are great and so is location
Ross, 1-night trip
Verified

10/10 Exceptional

Hotel Maya

Lovely hotel very clean and tidy , breakfast had plenty of choice would stay here again .
Gillian, 2-night trip
Verified

8/10 Very good

Very professional, welcoming, and helpful staff. We have stayed multiple nights, on and off. The Superior Rod are quite nice.
Jeffrey, 2-night trip
Verified

8/10 Very good

Hotel was nice, lovely breakfast, good value for price. Pool is small, always sun beds available anytime of day, 2 smoking areas available on ground floor. A few restaurants nearby, harbour & old town approx 0.9 mile away.
C, 5-night trip
Verified

10/10 Exceptional

Very good customer service and the view to the Castillo de Santa Barbara is amazing.
Tania, 3-night trip
Verified

8/10 Very good

Clean and comfortable, very convenient location. Modern decor in the room eas pleasant. Very basic hotel services but that was exactly as expected in the price range. Only 4 out of 5 score because the hotel wifi was broken (at least around 8th floor, room 807 specifically). Wifi signal present, could connect from any device but authentication server was down. That's poor in this day and age when internet is mandatory for life!
Martin, 1-night trip
Verified

8/10 Very good

Convenient to team and walk to beach or Castile de Santa Barbara. Ocean view balcony was worth it.
Krista, 2-night trip
Verified

10/10 Exceptional

The walls are very thin between the rooms so ear plugs are recommended. The reception staff are very helpful
Susan Kathryn, 7-night trip