Hotel Portal Lençóis

Property class: 3.5
Family-friendly hotel in Lençóis with outdoor pool and restaurant

Choose dates to view prices

Hotel Portal Lençóis is a great choice for a stay in Lençóis. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool, a poolside bar, and a fitness center are other highlights.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Fitness center
  • Sauna
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden

For families (6)

  • Children's pool
  • Playground on site
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is $119
$125 total
includes taxes & fees
Nov 4 - Nov 5

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room

A hotel room with a bed, a television, a chair, a desk, and a window with curtains.

Deluxe Room

9.0 out of 10
Wonderful
(7 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Mezzanino

A hotel room with a bed, a nightstand with a lamp, a telephone, and a view of a balcony with a railing.

Mezzanino

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Bungalow

A hotel room with a bed, two bedside lamps, a ceiling fan, and framed artwork on the walls.

Bungalow

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Luxury Twin Room

A modern bedroom with a large bed, a bedside table with a lamp, a view of greenery through a window, and a ceiling light fixture.

Luxury Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Room

A modern hotel room with a large bed, a sitting area with a chair, a small table, and a view of greenery through the window.

Presidential Room

  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Bungalow

A hotel room with a bed, nightstands, a ceiling fan, and artwork on the walls.

Bungalow

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

BUNGALOW RUN OF HOUSE

  • 23 sq m
  • Sleeps 9

BUNGALOW STANDARD

  • Sleeps 9

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A clear swimming pool with lounge chairs and a pergola, surrounded by trees and a hill in the background.
Hotel de Lençóis
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  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
9.8 out of 10, Exceptional, 284 reviews
The price is $121
$127 total
includes taxes & fees
Nov 5 - Nov 6
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About the neighborhood

Map
Rua Chácara Groto, s/n, Altina Alves, Lençóis, 46960-000

What's nearby

  • Otaviano Alves Square - 5 min walk - 0.5 km
  • Oficina do Garimpeiro - 7 min walk - 0.6 km
  • Nossa Senhora do Rosário Church - 7 min walk - 0.6 km
  • Casa de Cultura Afrânio Peixoto - 7 min walk - 0.6 km
  • Senhor dos Passos Church - 10 min walk - 0.9 km

Getting around

  • Lencois (LEC-Coronel Horacio de Mattos) - 38 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Choperia Catingueiro - ‬8 min walk
  • ‪Bar e Restaurante Fundo de Quintal - ‬8 min walk
  • ‪Pizza Da Gente - ‬8 min walk
  • ‪Garimpo Gourmet - ‬8 min walk
  • ‪Artes E Sabores - Restaurante Lounge Bar - ‬10 min walk

About this property

Hotel Portal Lençóis

  • Hotel Portal Lençóis is a great choice for a stay in Lençóis. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool, a poolside bar, and a fitness center are other highlights.

At a glance

Hotel size

    • 86 rooms

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 10:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (7 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Transfers

    • Airport shuttle*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Sauna

Accessibility

  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Porch or lanai

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Pets

  • Service animals exempt from fees

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.

Also known as

Hotel Lencois
Hotel Portal Lençóis Lencois
Lencois Hotel
Portal Lencois
Portal Lencois Hotel
Portal Lençóis Lencois
Portal Lençóis
Hotel Portal Lençóis Hotel
Hotel Portal Lençóis Lençóis
Hotel Portal Lençóis Hotel Lençóis

Frequently asked questions

Does Hotel Portal Lençóis offer free cancellation for a full refund?

Yes, Hotel Portal Lençóis does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Portal Lençóis?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Hotel Portal Lençóis?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Portal Lençóis?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Portal Lençóis?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel Portal Lençóis?

Check-in start time: 2 PM; Check-in end time: 10:00 PM. Check-out time is noon.

What is there to do at Hotel Portal Lençóis and nearby?

Hotel Portal Lençóis has an outdoor pool, a sauna, and a fitness center, as well as an arcade and a garden.

Are there restaurants at or near Hotel Portal Lençóis?

Yes, there's an onsite restaurant.

Does Hotel Portal Lençóis have any outdoor private spaces?

Yes, every room features a porch or lanai.

What's the area around Hotel Portal Lençóis like?

Hotel Portal Lençóis is a short 6-minute walk from Otaviano Alves Square and 9 minutes' walk from Nossa Senhora do Rosário Church.

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Reviews

Hotel Portal Lençóis Reviews

8.2

Very Good

8.2

Cleanliness

9.0

Location

8.6

Staff & service

7.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently praised for its variety and excellent service. (6 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

8/10 Very good

There was virtually no one else staying in this large hotel when we were there which gave a bit of an odd sense. Rooms were super comfortable, breakfast was too big for us to eat, and the quietness around was lovely. We had trouble communicating and understanding the property and the shuttle to the town was not operating so we had to walk up the hill every evening after deal - not a big deal, but you arrived back hot and sticky every evening. We were looking for some help with hiking trails and where to see wildlife and did not receive that. The town is beautiful and we found some great food choices, but again nothing recommended by the hotel.
Verified review

2/10 Poor

lame service
Verified review

10/10 Exceptional

hotel muito bom ótimos funcionários tudo perfeito
Verified review

8/10 Very good

Um pouco antigo. Esperávamos.mais
Verified review

10/10 Exceptional

Funcionários prestativos e gentis. Localização privilegiada. Indico com prazer
Verified review

8/10 Very good

Café da manhã excelente, equipe de funcionários excepcionais. Principalmente dina Darly Santos , funcionária maravilhosa, competente e muito acolhedora.
Verified review

10/10 Exceptional

Excelente Hotel, quarto impecável, limpo, equipes educadíssimas. Café da manhã excelente com muitas opções, e local lindo, tudo bem cuidado
Verified review

10/10 Exceptional

A equipe e de excelência, e o Hotel é 10
Verified review

2/10 Poor

O chuveiro é horrível
Verified review

4/10 Fair

Personnel charmant MAIS Chambres négligées. Équipements de l’hôtel très vieux et négligés malgré l’effort du personnel de maintenir les choses un peu plus potables. Un vrai problème au niveau du propriétaire, il semble les pris très élevés par rappport à la condition de l’hôtel
Verified review

10/10 Exceptional

Tive uma grata surpresa com o hotel. Ele estava muito bem conservado, ficamos em um bangalô muito confortável. A piscina maravilhosa, serviço na Piscina tb bom. O café da manhã com muitas opções e gentileza das pessoas que trabalham por lá. A única observação que eu faria é a academia. Precisa dar uma renovada. O parque infantil estava com a Manutenção em dia, mas meio sem gracinha. Mas a hospedagem foi ótima de modo geral e ficamos bastante satisfeitos.
Verified review

10/10 Exceptional

Sim
Verified review

4/10 Fair

Infestado de baratas, no quarto, e equipe de limpeza insuficiente, café da manhã deixa a desejar.
Verified review

10/10 Exceptional

Muito boa, excelente atendimento
Verified review

10/10 Exceptional

Tudo de bom

Atendimento muito simpático. Cama confortável e uma hospedagem silenciosa,
Verified review

8/10 Very good

Gostei muito da estadia e serviço. Muito atenciosos. Porém os quartos precisam de reforma, são antigos.
Verified review

8/10 Very good

Café da manhã muito bom. Funcionários atenciosos e simpáticos. Solicitamos a troca de quarto por problemas no chuveiro e fomos prontamente atendidas. Hotel com boa estrutura, mas precisa avançar nas reformas já iniciadas para também modernizar os bangalôs.
Verified review

6/10 Good

Já foi melhor... avalie o custo x benefício.

pontos positivos: - atendimento dos funcionários, em especial João Vitor e o jovem Artur. - espaço verde, tranquilo, ótima piscina, excelente café da manhã. - boas opções de drinks e petiscos pontos negativos: - não confiem no transfer do hotel para o centro. Nos deixou na mão. - ar condicionado com temperatura "fixa" de 24°C. - mau contato de interruptores - o serviço de arrumação do quarto atrasa bastante. Em resumo: o hotel precisa de uma geral no sistema elétrico e renovação de alguns equipamentos, principalmente o da refrigeração. Fizemos queixa da ausência do transfer (tem horários definidos), mas a recepção ignorou nossa reclamação. Não recebemos sequer um pedido de desculpas.
Verified review

10/10 Exceptional

Estadia maravilhosa sem nenhum problema! Perto do centro e também perto do Serrano onde é possível tomar banho no rio!
Verified review

8/10 Very good

Aconchegante e ótimo atendimento!

Hotel aconchegante, com equipe experiente e muito atenciosa!
Verified review

8/10 Very good

Confortável

Hotel bem conservado e ótimo atendimento
Verified review

6/10 Good

Hotel em condições estruturais precárias.

Apartamento antigo, móveis velhos, pisos soltando, sanitário antigo, roupas de cama e banho cheirando a mofo. Estruturas precisando de reforma urgente. Baixa relação custo-benefício. O que se pode dizer de positivo é o café da manhã e a paisagem ao redor da área de lazer.
Verified review

2/10 Poor

Não vale a pena. Muito caro para o que oferece!!

Horrível. O hotel está abandonado. A piscina está com as cadeiras cheias de limo e pedi um camarão alho e óleo que eles cobram caríssimo e foi o pior que já comi na vida, um camarão inteiro e ainda mandaram uns só a cabeça em um prato mal feito. O chuveiro estava frio e precisei reclamar várias vezes e ainda tomei banho frio até consertarem. O gerente ninguém achou e não apareceu, mas dizem que tem. No quarto a mobília tem cupim. Enfim, é um hotel grande, caríssimo para o que oferece e a sensação é que está naquele modo ""o último que sair apague a luz"". E sem esquecer que o telefone do quarto não funciona.
Verified review

10/10 Exceptional

Hotel Portal perfeito

Local perfeito, atende todas as expectativas
Verified review

4/10 Fair

Gabriel

O hotel pecou e muito na relação com o cliente. Houve um problema na agua e já no próprio check in, não informaram, só descobrimos durante a estadia. Ficamos sem água quente em um ambiente frio, por 2 dias, e no último trouxeram um balde de agua quente. A recepção insistia em dizer que já estava voltando a funcionar e por vezes que já tinha voltado. Desrespeito total! E um hotel que cobra caro pela diária, na opção cama de casal, na verdade são 2 de solteiro juntas, ou seja no meio da noite as camas se afastam. Péssima experiência. Restaurante que cobram caro pelo serviço de alimentação mas fecham a cozinha 22h