Located just 4.8 mi (7.8 km) from the airport, Citadines Uplands Kuching offers a shuttle (available 24 hours). You can go for a morning swim at the outdoor pool and visit the fitness center for a workout. A children's pool and a terrace are offered, and apartments get the details right with bathrobes and slippers. Fellow travelers love the helpful staff.
No. 55 Jalan Simpang Tiga, Kuching, Sarawak, 93350
What's nearby
The Spring - 1 min walk - 0.1 km
Vivacity Megamall - 2 min drive - 2.2 km
City One Shopping Mall - 2 min drive - 2.2 km
Kuching Waterfront - 4 min drive - 3.6 km
Sarawak General Hospital - 4 min drive - 2.9 km
Getting around
Kuching Intl. Airport (KCH) - 15 min drive
Airport shuttle (surcharge)
Free shopping center shuttle
Restaurants
Starbucks - 15 min walk
Nasi Kandar Line Q - 3 min walk
KFC - 15 min walk
Nando's - 15 min walk
Hon Ang Restaurant 鸿安酒楼 - 1 min walk
About this property
Citadines Uplands Kuching
Located just 4.8 mi (7.8 km) from the airport, Citadines Uplands Kuching offers a shuttle (available 24 hours). You can go for a morning swim at the outdoor pool and visit the fitness center for a workout. A children's pool and a terrace are offered, and apartments get the details right with bathrobes and slippers. Fellow travelers love the helpful staff.
At a glance
Property size
215 apartments
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Children aged 6 and younger eat free breakfast
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only, 1 total, up to 18 lbs per pet)*
Specific rooms only. Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation; restrictions apply*
Pets must be supervised
Food and water bowls and litter boxes available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered onsite self parking (MYR 2.00 per day)
Wheelchair-accessible parking and van parking on site
Onsite parking limited
Transfers
Airport shuttle on request (available 24 hours)*
Offsite
Free shopping center shuttle
Other information
Smoke-free property
Property amenities
Pool/Spa
Outdoor pool
Sun loungers
Umbrellas
Internet
Free WiFi
Parking and transportation
Covered self parking on site (MYR 2.00 per day)
Wheelchair-accessible parking and van parking available
Limited onsite parking
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Free shopping center shuttle
Car not required
Family friendly
Children stay free (see details)
Children's pool
Kitchen
Refrigerator
Microwave
Coffee/tea maker
Electric kettle
Cleaning supplies
Water dispenser
Cookware/dishes/utensils
Dining
Continental breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 27 for adults and MYR 27 for children
Room service available
Bedrooms
Bed sheets provided
Rollaway/extra beds: MYR 108.0 per night
Bathrooms
Separate bathtub and shower
Hair dryer
Shampoo
Bidet
Towels provided
Bathrobes
Free toiletries
Eco-friendly toiletries
Toilet paper
Slippers
Living spaces
Sitting area
Entertainment
TV with satellite service
DVD player
Outdoor areas
Terrace
Laundry
Dryer
Dry cleaning/laundry service
Laundry facilities
Work spaces
Meeting rooms
Business center
Laptop workspace
Comfort
Air conditioning
Pets
Pet friendly
MYR 500 per accommodation per night
1 total (up to 18 lbs per pet)
Pets allowed in specific rooms
Welcoming cats and dogs only
Food and water bowls and litter boxes are available
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathtub
Accessible airport shuttle
Doorbell and phone notification
Elevator
Soundproofing
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchairs available on site
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Limited housekeeping
Safe
Iron/ironing board
Phone
Luggage storage
Blackout drapes/curtains
Safe at front desk
Banquet hall
Location highlights
Connected to a shopping center
Near the airport
Near outlet shopping
Things to do
Fitness center
Shopping mall on site
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
First aid kit
General
215 rooms
8 floors
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Water dispenser
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately MYR 27 for adults and MYR 27 for children
Airport shuttle service is offered for an extra charge of MYR 16.20 per person (one-way)
Children & extra beds
Rollaway beds are available for MYR 108.0 per night
Airport shuttle for children between the ages of 7 and 18 costs MYR 16.20 (one-way)
Pets
Pets are allowed for an extra charge of MYR 500 per accommodation, per night
Parking
Covered self parking costs MYR 2.00 per day
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Policies
Extra-person charges may apply and vary depending on property policy.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned.
Also known as
Citadines Kuching
Citadines Kuching Uplands
Citadines Uplands
Citadines Uplands Apartment
Citadines Uplands Apartment Kuching
Citadines Uplands Kuching
Citadines Uplands Kuching Sarawak
Citadines Uplands Kuching Aparthotel
Citadines Uplands Aparthotel
Citadines Uplands Kuching Kuching
Citadines Uplands Kuching Aparthotel
Citadines Uplands Kuching Aparthotel Kuching
Frequently asked questions
Does Citadines Uplands Kuching offer free cancellation for a full refund?
Yes, Citadines Uplands Kuching does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Citadines Uplands Kuching?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Citadines Uplands Kuching?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 18 lbs per pet. There's a charge of MYR 500 per accommodation, per night. Food and water bowls and litter boxes are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Citadines Uplands Kuching?
Yes. Self parking costs MYR 2.00 per day. Parking spots may be limited.
Is airport shuttle service offered by Citadines Uplands Kuching?
Yes, an airport shuttle is available. The charge is MYR 16.20 per person one-way.
What are the check-in and check-out times at Citadines Uplands Kuching?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Citadines Uplands Kuching and nearby?
Citadines Uplands Kuching has an outdoor pool and a fitness center.
Does Citadines Uplands Kuching have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, cookware, and a refrigerator.
What's the area around Citadines Uplands Kuching like?
Citadines Uplands Kuching is located a short 15-minute walk from The Spring.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Citadines Uplands Kuching Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
8.0
Location
8.2
Staff & service
8.2
Property conditions & facilities
Popular mentions
Room
Location
Bed
Airport
Towns
Market
Gyms (public)
Lobby
Weather
Reviews
Verified review
10/10 Exceptional
Nov 18, 2024
Great location if wanna visit spring hotel
Verified review
8/10 Very good
Dec 17, 2024
Friendly staffs and cleaningness
Verified review
10/10 Exceptional
Dec 23, 2025
The staff were friendly and awesome. Location was pretty near to waterfront and airport (approx RM10 by grab).
Just one downside, there’s a Karaoke/pub at level 2 so some rooms got a free (off-key) lullabies from 10am to 2am but hey, I rather that than other noises. But it’s funny when this became a topic of conversations with other tourists staying at Citadine!
Verified review
10/10 Exceptional
Nov 6, 2023
the staff is very helpful
Verified review
8/10 Very good
Apr 19, 2024
Good location. Staff is friendly. Just hope the room is cleaner
Verified review
8/10 Very good
Sep 10, 2023
Good location. It's time to renew the rooms.
Good location. The room is a bit too old, bath tub handle is rusted and disgusted me. Also the pools ladder, it almost slit open my daughters foot with the rusted nail.
Verified review
6/10 Good
Jan 19, 2024
The staff were pleasant and efficient. However, the property needs serious renovating. For example:
1. The window didn’t lock properly and noisy traffic became an issue.
2. The bathroom door is rotting at the base.
3. The room was smelly.
4. The stained toilet seat needs replacing.
5. They fork out the cheapest toilet roll to be found on the market.
Verified review
8/10 Very good
Jul 4, 2026
Pool and gym were good features
Verified review
8/10 Very good
Aug 20, 2026
.
Verified review
2/10 Poor
Feb 8, 2026
Too old building
Verified review
8/10 Very good
Feb 24, 2023
Friendly staff. Comfortable accommodation.
Verified review
10/10 Exceptional
May 9, 2023
A decent property nothing much to complain about, Staff are very friendly and accomodative
Verified review
8/10 Very good
May 21, 2023
Nice and comfortable ambience, room is clean n tidy, however the room face to main road is quite noisy, When during peak traffic hours u will feel annoy from the car sound…overall it’s good to stay!!
Verified review
10/10 Exceptional
Jan 16, 2023
Walkable 5 minutes to shopping mall Spring. Clean room. Friendly front desk.
Verified review
8/10 Very good
May 11, 2025
The property is clean and in good condition. Bed and pillows were super hard and the tv had 5 working channels. Lots of noise all night from the constant stream of loud motorcycles and cars driving past the property.
Verified review
2/10 Poor
May 21, 2023
A go-to for me whenever I visit Kuching. Friendly, efficient staff. No problem requesting a late check-out. Easy to get Grab cabs. Shopping mall across the road and simple eateries and bank next door.
Verified review
8/10 Very good
Jun 18, 2023
No water, aircon wasnt cold at all. Good location.
Verified review
6/10 Good
Sep 21, 2023
I've always stayed at Citadines Uplands when I'm in Kuching as I prefer a serviced apartment to a hotel. It's ok if you are not looking for luxury. Just make sure you are not given a room on the same floor as the pool .and overlooking it.
Verified review
6/10 Good
May 9, 2024
A bit dated, maintenance might be a bit lagging.
Verified review
4/10 Fair
May 6, 2024
The walls in the bathrooms and the carpets in the hallways are quite dilapidated.
Verified review
8/10 Very good
May 16, 2024
I think the property needs some minor upgrade - the facility is a bit run down for the price it demands.
Verified review
8/10 Very good
Oct 30, 2022
The customer service is tip top. The staff are very friendly, helpful and always wear a smile on their face.
Only comment I have is the room. They need to change the bed, it is so uncomfortable and the water heater is not working.
Verified review
6/10 Good
Jul 26, 2022
Room very clean!! I like the room :)
Poor hotel management (give wrong room number). Parking management (need to scan card to check in/check out).
Verified review
6/10 Good
Dec 3, 2022
Great for visit to Borneo Medical Centre
Close to Borneo Specialist Medical Centre. Room a bit run down, in need of maintenance. 2nd bedroom will smell if keep door close due to located behind the toilet. Housekeeping a bit sloppy at times.
Verified review
6/10 Good
Dec 28, 2022
Sink Drainage is Smelling after one day staying. Room Housekeeping need to improve.