Escape to The Sanchaya, a luxury resort nestled near Lagoi Bay Beach. Unwind on the private beach, indulge in reflexology at the spa, or challenge yourself with archery and beach volleyball.
Reviews
Loved by guests
9.8 out of 10, Loved by guests
Top-rated by travelersTop-rated by travelers
Popular amenities
Pool
Free breakfast
Spa
Free parking
Free WiFi
Restaurant
Main amenities (12)
Daily housekeeping
On a private beach
2 restaurants and bar/lounge
Full-service spa
Outdoor pool
Free ferry terminal shuttle
24-hour fitness center
Free use of bicycles
Free beach cabanas
Beach umbrellas
Beach sun loungers
Beach towels
Feel at home (6)
Babysitting (surcharge)
Private bathroom
Separate bathtub and shower
Premium TV channels
Garden
Terrace
The current price is $504
$504
$610 total
includes taxes & fees
May 24 - May 25
Why we love this property
Beachfront bliss
Enjoy this private white sand beach resort with free cabanas and yoga sessions. The beachfront restaurant welcomes guests after volleyball matches.
Beach work and play
This resort blends business with beachfront bliss. Conference spaces meet private sands, while spa services and golf await after meetings conclude.
Poolside dining paradise
Savor Thai and international dishes at beachfront venues with garden, ocean, and pool views. Free breakfast and wine tasting enhance each visit.
Jalan Gurindam Duabelas, Plot 5, Lagoi Bay, Bintan, Bintan Island, 29155
Getting around
Tanjung Pinang (TNJ) - 63 min drive
Batam Batu Besar (BTH-Hang Nadim) - 19 miles/30.5 km
Singapore Changi Airport (SIN) - 29.4 miles/47.2 km
Free ferry terminal shuttle
Restaurants
Rempah Kitchen
El Lagoi Beach Club
Warung Pak Lagoi
Tipi Bar @ Anmon
Warung Yeah!
About this property
The Sanchaya
Placing you just a 5-minute drive from Lagoi Bay Lake, The Sanchaya offers a private beach where you can enjoy free cabanas, beach umbrellas, and yoga. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, reflexology, and mani/pedis. The Dining Room, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. This luxurious resort also features a bar/lounge, a 24-hour fitness center, and a fitness center.
At a glance
DONE
Hotel size
30 units
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the ferry terminal; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 1 days prior to check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers shuttle service to and from Bintan Ferry Terminal only. Contact the property at least 3 days in advance of arrival to make arrangements.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
Supervised childcare*
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite valet parking
DONE
Transfers
Free ferry terminal shuttle*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 6:30 AM–10:00 AM
2 restaurants
Bar/lounge
Barbecue grills
Private dining
Private picnics
24-hour room service
Traveling with children
Supervised childcare (surcharge)
Children's menu
What to do
On a private beach
Beach yoga
Beach volleyball
Archery
Pro golf lessons
Evening entertainment
Golf lessons nearby
Hiking/biking trails nearby
Scuba diving nearby
Working away
Meeting room
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free beach cabanas
Free bicycle rentals
Beach sun loungers
Beach towels
Beach umbrellas
Golf caddy on site
Golf cart on site
Pool loungers
Pool umbrellas
Facilities
Built in 2015
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
24-hour fitness center
Adjacent to a golf course
An outdoor pool
Full-service spa
Massage/treatment rooms
Wine tasting room
Banquet hall
Colonial architecture
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
iPad
32-inch LCD TV
Premium cable channels
Netflix
Home comfort
Air conditioning (climate-controlled)
Minibar
Espresso maker
Electric kettle
Bathrobes and slippers
Sleep well
Pillow menu
Blackout drapes/curtains
Turndown service
Premium bedding
Pillowtop mattress
What to enjoy
In-room massage
Balcony
Freshen up
Private bathroom
Deep soaking bathtub
Separate bathtub and shower
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Electrical adapters/chargers
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Spa
The onsite spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including reflexology.
Dining
The Dining Room - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Tasanee Grill - This beachfront restaurant specializes in Thai cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
The Bar - This bar overlooks the ocean and pool. Open daily.
Decanter Wine Cellar - This wine bar overlooks the garden. Open daily.
Awards and affiliations
The property is a member of Preferred Hotels & Resorts.
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Rollaway beds are available for IDR 1633500.0 per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 9:00 AM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 8120201911972
Also known as
Sanchaya Hotel Lagoi
Sanchaya Lagoi
The Sanchaya Bintan Island/Lagoi
Sanchaya Hotel Bintan
Sanchaya Hotel
Sanchaya Bintan
Sanchaya
Sanchaya Resort Bintan
Sanchaya Resort
The Sanchaya Resort
The Sanchaya Bintan
The Sanchaya Resort Bintan
Frequently asked questions
Does The Sanchaya offer free cancellation for a full refund?
Yes, The Sanchaya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Sanchaya?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 AM.
Are pets allowed at The Sanchaya?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Sanchaya?
Yes, there's free self and valet parking.
What are the check-in and check-out times at The Sanchaya?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and contactless check-in and check-out are available.
What is there to do at The Sanchaya and nearby?
Have fun with onsite activities like archery, volleyball, and beach yoga. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Sanchaya also has a private beach, a 24-hour fitness center, and spa services, as well as a picnic area and a garden.
Are there restaurants at or near The Sanchaya?
Yes, there are 2 onsite restaurants, featuring alfresco dining, international cuisine, and garden views.
Does The Sanchaya have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
Does The Sanchaya have any outdoor private spaces?
Yes, every room features a balcony.
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Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
8.8
Location
10
Staff & service
9.6
Property conditions & facilities
Guest review summary
What guests liked
The beach was lovely, although the tide went out a fair way, making it less suitable for swimming. (4 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
Mar 31, 2026
Excellent service level
Johanna
Johanna, 4-night trip
Verified
10/10 Exceptional
Dec 22, 2025
Fantastic staff and facilities. Gorgeous villas. We felt like film stars 😁
MScott
MScott, 3-night trip
Verified
10/10 Exceptional
Dec 3, 2025
Lovely staff
hannah
hannah, 3-night trip
Verified
10/10 Exceptional
Dec 4, 2025
Some of the most phenomenal, attentive and nice staff at a resort this size. The food was exceptional with a wide variety of menu items that isn't only South Asian. I can't rave enough about Sanchaya, it's a fantastic retreat and only an hour ferry ride from Singapore.
W Brunson
W Brunson, 3-night trip
Verified
10/10 Exceptional
Sep 29, 2025
It was one of amazing stays to relax, enjoy and re-charge, esp all the great hospitalities from GM, managers, chefs to all the staffs as well as all the great landscape and facilities. We want to stay again!!
HISAO
HISAO, 1-night trip
Verified
10/10 Exceptional
Nov 2, 2025
Wow what an amazing place - The rooms wonderful, the beach and pool paradise - But the food was beyond great Michelin quality with every bite all of us were delerious. Best of all the people working there so nice and professional -were coming back!
Leila
Leila, 5-night trip
Verified
10/10 Exceptional
Dec 4, 2025
Welcoming and professional service
Cheuk Ki
Cheuk Ki, 2-night trip
Verified
10/10 Exceptional
May 17, 2025
A great hotel located in a beautiful spot on a tranquil beach. The staff were amazing and the food excellent. Exceptional facilities with a sensational pool, paddle courts and paddle boards.
Andrew
Andrew, 3-night trip
Verified
10/10 Exceptional
Feb 17, 2025
Rooms were large and comfortable. The staff is exceptional.
James
James, 1-night trip
Verified
10/10 Exceptional
Nov 22, 2024
Paradise Found
This resort is paradise on earth. The location, staff, service, cuisine, activities and more! My only regret was not having more time here!
Mary
Mary, 4-night trip
Verified
10/10 Exceptional
Oct 23, 2024
Great luxury hotel getaway so close to Singapore. Excellent, warm service, very private and idyllic atmosphere and yet kid friendly. Greg and team never disappoint! Love the spa as well!
Sohini
Sohini, 3-night trip
Verified
10/10 Exceptional
Aug 19, 2023
Very quiet&relaxing. Very friendly staff. Good food & bar.
Can recommend if you are looking for relaxing place, rather than party place.
Junichiro
Junichiro, 2-night trip
Verified
10/10 Exceptional
Aug 11, 2024
A exclusive holiday resort. Despite running on full capacity, the resort didn’t feel overcrowded. There is lots of activities and space for everyone. Excellent private beach.
Carol
Carol, 2-night trip
Verified
10/10 Exceptional
Dec 23, 2023
The Sanchaya is a beautiful hotel. Standards of service are very high and all the staff are lovely. Highly recommended.
David
Verified
10/10 Exceptional
Apr 7, 2025
Beyond Superb
The Sanchaya exceeded all our expectations. It was absolutely spectacular from its location to its beautiful buildings and grounds. The staff went above and beyond to make our stay memorable and the food was beyond superb. We stayed at the Raffles Hotel in Singapore before coming here and I would say that The Sanchay far surpassed Raffles, which is knowns as one of the top hotels in the world. I can't recommend this hotel enough.
Mark
Mark, 2-night trip
Verified
10/10 Exceptional
May 15, 2025
Thank you all at The Sanchaya!
Impeccable personalised service from Greg and his entire team. It's the little things like water and towels delivered in little picnic baskets to us on the beach, bring greeted with a smile every hour of the day anywhere in the estate, pulling out a chair for my wife.
Zong
Zong, 2-night trip
Verified
8/10 Very good
May 1, 2024
If you are looking for a quiet and exclusive hotel, this is the place. It will be very relaxing as you will only see a few guests all the time.
There’s a lot of staff constant looking after you and asking if you need anything- if you need them, they will not be overwhelming.
Hector
Hector, 3-night trip
Verified
10/10 Exceptional
Jul 19, 2024
We really enjoyed our stay at the Sanchaya. The staff were all really super friendly and helpful. The staff would go out of the way to help. Thank you to the Sanchaya.
One thing to be mindful of is that there are very limited dining options in walking distance of the Sanchaya so we ate most meals at the hotel which are excellent but you do need to allow for it in your budget.
If you are impatient do not eat at the Sanchaya as the food takes a really long time to come after ordering. This did not bother us as we were on island time.
Anthony
Anthony, 6-night trip
Verified
10/10 Exceptional
Mar 16, 2024
Best service we have ever experienced!
From the moment we were met at the Sanchaya lounge at the ferry terminal and all through our stay, the service was like no other I have ever experienced. Every staff member went over and beyond to make sure all was good for you and always with a beautiful smile. A very special thank you to Nawa (front desk manager) who was so helpful and always greeted us with a warm smile and helped with organising trips, printing off documents and making bookings. Also to some of the other staff, Hadi (who drove us around to see places of interest on the island and even bought out cash to make sure we were not left short and we needed this on our visit to a lovely coffee farm!), Maria who gave me a perfume the day we left as I mentioned I liked it previously!, and Greg the manager who came out daily to make sure all was ok.
The hotel is classy and boutique style with a fabulous 50 metre swimming pool facing the beach and the food was divine prepared by the lovely Budi who came out many times to again check all was ok!
The beach nice although the tide went out a fair way and it wasn’t so easy to swim in but lovely all the same
So much more we could say but in summary if you are looking for a great hotel with amazing service on a beach and need to chill, this is your place ❤️
Catherine
Catherine, 6-night trip
Verified
10/10 Exceptional
May 6, 2026
Paradise on Earth! Everything was perfect….staff, food, property and amenities.
Mary
Mary, 4-night trip
Verified
10/10 Exceptional
Oct 21, 2025
Very accommodating staf
Peter
Peter, 6-night trip
Verified
10/10 Exceptional
Jun 11, 2024
Great resort.
Sharad
Sharad, 2-night trip
Verified
10/10 Exceptional
Jun 2, 2025
Great hospitality with nice personalized touch
Izaac
Izaac, 2-night trip
Verified
10/10 Exceptional
Aug 6, 2023
Had a wonderful stay for husband’s birthday.
Shih Chun
Shih Chun, 1-night trip
Verified
10/10 Exceptional
Sep 25, 2022
A beautiful hotel in a wonderful setting. The staff absolutely make the place though, nothing is too much trouble and they are very welcoming and friendly.