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Puyuhuapi Lodge & Spa

Property class: 4
Cisnes beachfront hotel with 4 outdoor pools and spa

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Puyuhuapi Lodge & Spa offers a private beach and puts you near activities like kayaking. Guests can splash around at the 4 outdoor and 5 indoor pools, while those in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps, and reflexology. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights include a poolside bar, a fitness center, and a hot tub.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 5 indoor pools and 4 outdoor pools
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub
  • Pool bar
  • Coffee shop/cafe

For families (6)

  • Children's pool
  • Private bathroom
  • Living room
  • Garden
  • Terrace
  • Daily housekeeping

Why we love this property

Coastal bay hideaway
A secluded hotel sits on a private beach along the waterfront. Guests can stroll the bay via a charming walkway or try nearby kayaking adventures.
Work and play paradise
Strategically located on a private beach, this hotel offers meeting rooms and a business center. After work, enjoy the spa, hot tub, and poolside bar.
Dining temptations
Enjoy culinary delights at the restaurant, bar, and cafe. Start with free buffet breakfast. In-room champagne and private picnics enhance the stay.

Room options

View all photos for Double Room

A hotel room with a large bed, a desk with a chair, a small table with a lamp, and a view of a lake through a window.

Double Room

  • Ocean view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Bahía Dorita s/n, Cisnes, Aisen, 6010000

Getting around

  • Balmaceda (BBA) - 113.5 miles/182.6 km
  • Airport shuttle (surcharge)

About this property

Puyuhuapi Lodge & Spa

  • Puyuhuapi Lodge & Spa offers a private beach and puts you near activities like kayaking. Guests can splash around at the 4 outdoor and 5 indoor pools, while those in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps, and reflexology. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights include a poolside bar, a fitness center, and a hot tub.

At a glance

DONE

Hotel size

    • 30 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 7 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 8:00 AM - 11:30 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
LOCAL_PARKING

Parking

    • Onsite parking includes off-street options
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private picnics
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool

What to do

  • On a private beach
  • Pool table
  • Kayaking nearby
  • Hot springs nearby
  • Fishing nearby

Working away

  • Business center
  • Meeting rooms

Services

  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff

Facilities

  • 3 buildings/towers
  • Built in 1989
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Fitness center
  • 4 outdoor pools
  • 5 indoor pools
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Reception hall
  • Walkway to water

Accessibility

  • Accessible airport shuttle
  • Front entrance ramp
  • 6 stairs to reach property

Room amenities

Home comfort

  • Heating

Sleep well

  • Blackout drapes/curtains

What to enjoy

  • Balcony
  • Individually furnished and decorated
  • Separate living room

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including reflexology. The spa is open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 850 per vehicle (roundtrip, maximum occupancy 3)
  • Spa access is available for an extra charge of USD 20 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Puyuhuapi Lodge
Puyuhuapi Hotel Patagonia
Puyuhuapi Lodge And Spa
Puyuhuapi Spa Patagonia
Puyuhuapi Lodge Cisnes
Puyuhuapi Cisnes
Puyuhuapi Lodge Spa
Puyuhuapi Lodge & Spa Hotel
Puyuhuapi Lodge & Spa Cisnes
Puyuhuapi Lodge & Spa Hotel Cisnes

Frequently asked questions

Does Puyuhuapi Lodge & Spa offer free cancellation for a full refund?

Yes, Puyuhuapi Lodge & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Puyuhuapi Lodge & Spa?

Yes, there are 5 indoor pools, 4 outdoor pools, and a children's pool.

Are pets allowed at Puyuhuapi Lodge & Spa?

Sorry, pets and service animals aren't allowed.

Is airport shuttle service offered by Puyuhuapi Lodge & Spa?

Yes, an airport shuttle is available. The charge is USD 850 per vehicle roundtrip.

What are the check-in and check-out times at Puyuhuapi Lodge & Spa?

Check-in start time: 4 PM; Check-in end time: 7 PM. Check-out time is noon.

What is there to do at Puyuhuapi Lodge & Spa and nearby?

Have fun with nearby activities like fishing and kayaking. Additional recreation nearby includes hot springs. Enjoy a treatment at the spa and a relaxing soak in the hot tub after a day out and about. This hotel also offers 5 indoor and 4 outdoor swimming pools. Puyuhuapi Lodge & Spa also has a private beach, a sauna, and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Puyuhuapi Lodge & Spa?

Yes, there's an onsite restaurant, Lasahn.

Does Puyuhuapi Lodge & Spa have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Puyuhuapi Lodge & Spa like?

Puyuhuapi Lodge & Spa is located on the waterfront.

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