We stayed here recently for a special occasion and unfortunately our experience was extremely disappointing. The hotel felt musty, and both my partner and I had sinus issues at night. Our baby also coughed throughout the nights, which was very concerning.
On arrival after 9pm, we were shocked to find that the cot for our baby was not in the room, even though this had been requested and confirmed by the hotel. It was brought up quickly when we asked, but I was initially told to make it up myself while holding a screaming baby. When I questioned this, a staff member reluctantly offered to do it but admitted he didn’t know how. He proceeded to make a very unsafe bed, ignoring my instructions that it only needed a sheet on the base. In the end, I had to ask him to leave and make the cot myself while my baby cried.
Overall, our stay was uncomfortable, stressful, and absolutely not worth the money. What should have been a special occasion was completely ruined. I cannot recommend this hotel and will not be returning.