Mercure Vienna First

4.0 star property
Boutique hotel with restaurant, near St. Ruprecht's Church

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Photo gallery for Mercure Vienna First

Exterior
Premium bedding, minibar, in-room safe, desk
Exterior
Miscellaneous
Premium bedding, minibar, in-room safe, desk
In the heart of Vienna, Mercure Vienna First offers a stylish retreat. Explore nearby St. Ruprecht's Church and St. Peter's Church or unwind with dry cleaning/laundry services, a business center, and bike rentals on hand.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Electric vehicle charging point
  • Parking available
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Business center
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front-desk safe
  • Snack bar/deli

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
The current price is $155
$174 total
includes taxes & fees
Nov 10 - Nov 11

Why we love this property

Artistic downtown retreat
Marvel at local artwork amid historic surroundings at this boutique city center hotel. Discover artistic flair in the heart of a storied district.
Culinary choices
The hotel serves a diverse buffet breakfast, complete with vegan and vegetarian options. The on-site restaurant offers plant-based dining choices too.
Sleep in pure luxury
Sink into premium bedding in every guestroom at this hotel. When hunger strikes, 24-hour room service awaits, with a minibar for additional refreshment.

Room options

Privilege Double Room

  • Sleeps 2

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(26 reviews)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Deep soaking bathtub
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Privilege, Room, 1 Queen Bed

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Premium bedding
Deep soaking bathtub
Hair dryer
Bathrobes
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room

  • Sleeps 2

Executive Suite

  • Sleeps 2

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About the neighborhood

Map
Desider Friedmann Platz 2, Vienna, Vienna, 1010

What's nearby

  • Schwedenplatz - 2 min walk - 0.2 km
  • Stephansplatz - 3 min walk - 0.3 km
  • St. Stephen's Cathedral - 5 min walk - 0.4 km
  • Vienna State Opera - 14 min walk - 1.2 km
  • Vienna Christmas Market - 16 min walk - 1.4 km

Getting around

  • Vienna International Airport (VIE) - 22 min drive
  • Vienna Mitte Station - 14 min walk
  • Vienna Praterstern Station - 24 min walk
  • Vienna Franz-Josefs-Station - 28 min walk
  • Salztorbrücke Tram Stop - 4 min walk
  • Schwedenplatz U-Bahn - 5 min walk
  • Marienbrücke Tram Stop - 5 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Joma - ‬1 min walk
  • ‪Hungry Guy - ‬1 min walk
  • ‪Caffè a Casa - ‬2 min walk
  • ‪Krah Krah - ‬2 min walk
  • ‪Josef Bar - ‬1 min walk

About this property

Mercure Vienna First

You'll be in a fantastic location at Mercure Vienna First, just a 5-minute walk from Stephansplatz and St. Stephen's Cathedral. For a bite to eat, guests can check out VIENNA 1st, which serves breakfast, lunch, and dinner. This boutique hotel is also within just a 10-minute walk of Hofburg Imperial Palace and Spanish Riding School. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Salztorbrücke Tram Stop is 4 minutes and Schwedenplatz U-Bahn is 5 minutes.

At a glance

DONE

Hotel size

    • 49 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 32 per day)
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • 24-hour room service
  • Snack bar/deli

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Elevator
  • Accessible airport shuttle

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

VIENNA 1st - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 26 per person
  • Airport shuttle service is offered for an extra charge of EUR 42 per vehicle (one-way, maximum occupancy 4)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Self parking costs EUR 32 per day

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Also known as

Mercure Vienna First Hotel
Mercure First Hotel
Mercure Vienna First
Mercure First
Mercure Vienna First Hotel
Mercure Vienna First Vienna
Mercure Vienna First Hotel Vienna

Frequently asked questions

Does Mercure Vienna First offer free cancellation for a full refund?

Yes, Mercure Vienna First does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Vienna First?

Sorry, pets aren't allowed.

Is parking offered on site at Mercure Vienna First?

Yes. Self parking costs EUR 32 per day. Electric vehicle charging is available.

Is airport shuttle service offered by Mercure Vienna First?

Yes, an airport shuttle is available. The charge is EUR 42 per vehicle one-way.

What are the check-in and check-out times at Mercure Vienna First?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Mercure Vienna First?

No, this hotel doesn't have a casino, but Casino Wien (11-min walk) is nearby.

What is there to do at Mercure Vienna First and nearby?

Recommended spots to visit include St. Ruprecht's Church (1-min walk) and Schwedenplatz (3-min walk), along with St. Peter's Church (6-min walk) and Jewish Museum (9-min walk).

Are there restaurants at or near Mercure Vienna First?

Yes, there's an onsite restaurant, VIENNA 1st.

What's the area around Mercure Vienna First like?

Mercure Vienna First is in Innere Stadt, a short 4-minute walk from Salztorbrücke Tram Stop and 15 minutes' walk from Vienna State Opera.

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Reviews

Mercure Vienna First Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Location

9.2

Staff & service

8.6

Eco-friendliness

9.0

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as good or excellent by multiple guests. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Bar
Shower
Breakfast
Bathroom
Bed
View

Reviews

10/10 Exceptional

Great Hotel

This hotel is excellent. The staff are really friendly and helpful. Any query was answered expertly. The room is very well decorated and every need is catered to. Highly recommend this hotel. It is also in a great location.
Emma, 3-night trip

8/10 Very good

Right in the center of Vienna! Pleasant stay!
Gert, 5-night trip

10/10 Exceptional

Great location and helpful staff, especially Oliver helped my wife with direction to chemist etc. Thank you again
Anna, 4-night trip

10/10 Exceptional

The
Edward, 1-night trip

6/10 Good

The Hotel was perfectly situated if you want to start your tours of the city. There is a whole lot of restaurants nearby to choose from. The staff is friendly and helpful. But the the room showed some signs of wear in all areas (Stains on the carpet, the room had a smell which was not pleasant, scratches here and there). Changing of room was only possible to a lower floor due to booking situation. But the hotel staff recommended to stay in the room we had, due to noise in the evenings on the weekend. Therefore the overall stay was average.
Andre, 2-night trip

10/10 Exceptional

Very convenient place , everything around .
Sverlana, 1-night trip

10/10 Exceptional

Great

Great upgrade! Great reception. Great room. Great location.
Harriet, 3-night trip

10/10 Exceptional

Great spot in the city center. A lot of things to do close to the hotel, really enjoyed our stay.
Matt, 1-night trip

10/10 Exceptional

All staff are very helpful and friendly. We had a pleasant stay.
Chiew Qooi Goh, 3-night trip

10/10 Exceptional

We stayed at Mercure Vienna First 8 years ago and chose it for the same reasons again, and we were NOT DISAPPOINTED. We chose the breakfast included and everyday the staff was friendly, at the breakfast buffet, the front hotel staff, and house keeping. We appreciated their conversations about our day, and the hotel is in a great location to shops, restaurants, transportation and easily walkable to all that Vienna has to offer. We love this hotel and if we return to Vienna we will certainly stay here again.
Zoila, 10-night trip

8/10 Very good

Comfortable stay, decent value for money

We had a one night night here as it was well located for the Vienna to Bratislava boat. the hotel was clean, the room was average size but had a large comfortable bed and the bathroom was very good, with modern fittings and a powerful shower.
David, 1-night trip

10/10 Exceptional

Location. Close to centre but in a nice little platz with bars and restos
Adam, 4-night trip

8/10 Very good

Breakfast was good. Staff were very polite, friendly and helpful. Didn't much like the red and black painted corridors.
Cornelia, 3-night trip

8/10 Very good

Nice experience
Marlon, 3-night trip

10/10 Exceptional

Great
april, 1-night trip

10/10 Exceptional

Night time agent was super helpful and friendly. Was able to point me in the right direction for parking.
Jeff, 1-night trip

10/10 Exceptional

Everything ok
Alessandra, 2-night trip

6/10 Good

We arrived at this destination by taxi. Apparently in the afternoon/evening you cannot access the plaza in front by car. I wish somebody had told me this before we arrived with several suitcases in the late afternoon. I walked around the corner and found reception. They do not have anybody to help with the luggage. I walked around the corner and found reception. They do not have anybody to help with the luggage. They do have a little luggage cart you can roll over the cobblestones yourself. The plaza seems quaint and quiet but it turns into a bustling night spot for young people in the evening. If you’re looking for pubs and excitement and a youthful crowd, this might be a great choice of a hotel for you. We were very nicely greeted by reception. Our first room did not smell good and was right next to the elevator on the second floor, so I requested a change. We switched to a room on the third floor. The room was very small, but clean. There was very little room around the bed. The bathroom was fine, small but clean.One amenity I wish it had was hair conditioner. For breakfast, they charge 30 a person. It is very easy to go around the corner and get your own breakfast at a shop for less. The hotel is in a convenient location for taking a stroll by the water or going to Stephensplatz. With so many hotel options in Vienna, I do not believe this one has the amenities to be iworth the price.
Katherine, 1-night trip

6/10 Good

New Year 2023/2024 stay 3 nights

Priviledge room on 5th floor has only roof window. Very hot room and no views since roof room. Standard modern with very nice bathroom and shower. Beds ok byt really no comfort to sit down in the room. Too expensive for this standard and rating is too high. Hotel location has breakfast but it is not special and has really ordinary choices, no great selections and seating is uncomfortable and area inconvenient and warm. There is not a bar as per definition bar. We were somewhat disappointed since very high prickig per night. Would not go here again.
Anneli, 3-night trip

10/10 Exceptional

Ótimo
Lizza, 3-night trip

8/10 Very good

Hotel muito bem localizado. Perto de todas as atrações. Quarto tamanho razoável e banheiro novo. Café da manhã achei fraco pelo preço. Pouquíssimas frutas. Quarto era pouco iluminado.
Patrícia, 3-night trip

8/10 Very good

Hôtel idéal idéalement situé Personnel souriant et accueillant Chambre très propre Seul hic : vue sur un mur à 5 mètres donc chambre un peu sombre
aziz, 2-night trip

10/10 Exceptional

The hotel was in a perfect location. Would love to go back
noel, 4-night trip

8/10 Very good

Godt til en forlænget weekend

God beliggenhed, hyggeligt og super service. Værelset var lidt småt
Henrik, 3-night trip

8/10 Very good

Great location

The hotel was in an excellent position and the staff were very friendly and helpful with providing local information. The room itself was a bit dark with the curtains open perhaps due to the small window but mainly due to the dark grey decor which was a little tired in places. The double sliding mirror doors to the bathroom was quirky but not ideal for me ,however 10/10 for the rain shower which was perfect in my opinion. As said great location and particularly if you like the local friendly bars and some good craft beer. A few minutes walk from the Ubahn and the busy centre for a true Vienna experience.
Peter, 3-night trip