2/10 Mediocre
11 ago. 2025
Do not stay here.
I am writing to inform you that after our booking on August 5th, 2025, we stayed in the room for less than an hour due to the conditions of the room. The floor was filthy , and there was insect frass (droppings) in between all the sheets on both beds, there was an intense smell.of smoke in the room upon entering, and the curtains were stained with smoke and rust. The toilet never stopped running the entire time we were in the room. I voiced my concerns to the clerk at the front desk and when no other accommodation was offered, I told her we were checking out. No refund was offered. We tried to get one through the booking agency (hotels.com) and received no results. At this time, I am informing both the Department of Consumer Affairs at (800) 922-1594, the Attorney General for the state of South Carolina at (1-803-734-1221), and the Department of Public Health at (803) 545-4370. If you wish to issue a refund for our stay, then these complaints will be redacted.
Micaela
Micaela, viaje de 1 noche
Opinión verificada de un huésped de Hoteles.com