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Grand Mercure Yatsugatake Resort & Spa

4.0 star property
Family-friendly hotel in Hokuto with spa and restaurant

Choose dates to view prices

Photo gallery for Grand Mercure Yatsugatake Resort & Spa

Premium bedding, down comforters, in-room safe, desk
Executive Room (2 Twin Beds and 2 Extra Beds) | Premium bedding, down comforters, in-room safe, desk
Restaurant
Lobby
Rooftop terrace
Escape to Grand Mercure Yatsugatake Resort & Spa, where you can unwind in the indoor mineral hot spring or explore the nearby Kiyosato Highland Park and Seisen Footbath. Indulge in a rejuvenating massage, enjoy free WiFi and self parking, then spend time with family at the playground or arcade/game room.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Electric vehicle charging point
  • Spa
  • Ski facilities
  • 24/7 front desk
  • Onsen
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Hot springs
  • Breakfast available
  • Free children's club
  • Free train station pick-up
  • Ski storage
  • Ski passes
  • Outdoor tennis court
  • Children's club
  • 24-hour front desk

For families (6)

  • Children's club (free)
  • Playground on site
  • Refrigerator
  • Separate sitting area
  • Television
  • Garden
The current price is $68
$82 total
Nov 20 - Nov 21

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Classic Room (Japanese Style. 4 Futon Beds)

Classic Room (Japanese Style. 4 Futon Beds) | Premium bedding, down comforters, in-room safe, desk

Classic Room (Japanese Style. 4 Futon Beds)

7.0 out of 10
Good
(18 reviews)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Down duvet
Bidet
  • 36 sq m
  • Sleeps 8
  • 4 Twin Futons

View all photos for Standard Room (2 Twin Beds and 1 Sofabed)

Standard Room (2 Twin Beds and 1 Sofabed) | Premium bedding, down comforters, in-room safe, desk

Standard Room (2 Twin Beds and 1 Sofabed)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Down duvet
Bidet
  • 36 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Room (2 Twin Beds,1 Sofabed and 1 Extra bed)

Premium bedding, down comforters, in-room safe, desk

Classic Room (2 Twin Beds,1 Sofabed and 1 Extra bed)

7.8 out of 10
Good
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Down duvet
Bidet
  • 36 sq m
  • Sleeps 8
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Room (Japanese-Western Style. 2 Twin Beds and 2 Futon Beds)

Premium bedding, down comforters, in-room safe, desk

Classic Room (Japanese-Western Style. 2 Twin Beds and 2 Futon Beds)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Down duvet
Bidet
  • 36 sq m
  • Sleeps 7
  • 2 Twin Beds and 2 Twin Futons

View all photos for Executive Room (2 Twin Beds and 2 Extra Beds)

Premium bedding, down comforters, in-room safe, desk

Executive Room (2 Twin Beds and 2 Extra Beds)

8.4 out of 10
Very good
(14 reviews)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Down duvet
Bidet
  • 36 sq m
  • Sleeps 6
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Executive Junior Suite, 2 Twin Beds and 4 Extra Beds, Mountain View

Executive Junior Suite, 2 Twin Beds and 4 Extra Beds, Mountain View | Premium bedding, down comforters, in-room safe, desk

Executive Junior Suite, 2 Twin Beds and 4 Extra Beds, Mountain View

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Down duvet
Hair dryer
  • Sleeps 8
  • 2 Twin Beds

View all photos for Executive Suite, 2 Twin Beds, Mountain View

Executive Suite, 2 Twin Beds, Mountain View | Premium bedding, down comforters, in-room safe, desk

Executive Suite, 2 Twin Beds, Mountain View

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Down duvet
Hair dryer
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room (Japanese-Western Style. 2 Twin Beds and 3 Futon Beds)

Classic Room (Japanese-Western Style. 2 Twin Beds and 3 Futon Beds) | Premium bedding, down comforters, in-room safe, desk

Classic Room (Japanese-Western Style. 2 Twin Beds and 3 Futon Beds)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Down duvet
Hair dryer
  • Sleeps 10
  • 2 Twin Beds and 3 Twin Futons

View all photos for Classic Room, 2 Twin Beds (1 Extra Bed)

Premium bedding, down comforters, in-room safe, desk

Classic Room, 2 Twin Beds (1 Extra Bed)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Down duvet
Separate bedroom
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds

View all photos for Standard Room (Japanese-Western Style. 2 Twin Beds and 2 Futon Beds)

Standard Room (Japanese-Western Style. 2 Twin Beds and 2 Futon Beds) | Premium bedding, down comforters, in-room safe, desk

Standard Room (Japanese-Western Style. 2 Twin Beds and 2 Futon Beds)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Down duvet
Hair dryer
  • Sleeps 7
  • 2 Twin Beds and 2 Twin Futons

View all photos for Executive Family Suite, Japanese-Western Style, 2 Twin Beds and 4 Futon Beds, Mountain View

Executive Family Suite, Japanese-Western Style, 2 Twin Beds and 4 Futon Beds, Mountain View | Premium bedding, down comforters, in-room safe, desk

Executive Family Suite, Japanese-Western Style, 2 Twin Beds and 4 Futon Beds, Mountain View

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Down duvet
Hair dryer
  • Sleeps 9
  • 2 Twin Beds and 4 Twin Futons

View all photos for Classic Room (2 Twin Beds and 1 Sofabed)

Classic Room (2 Twin Beds and 1 Sofabed) | Premium bedding, down comforters, in-room safe, desk

Classic Room (2 Twin Beds and 1 Sofabed)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Down duvet
Hair dryer
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Classic Room (2 Twin Beds,1 Sofabed and 1 Extra bed)

Classic Room (2 Twin Beds,1 Sofabed and 1 Extra bed) | Premium bedding, down comforters, in-room safe, desk

Classic Room (2 Twin Beds,1 Sofabed and 1 Extra bed)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Down duvet
Hair dryer
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

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  • Onsen
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  • Free WiFi
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8.8 out of 10, Excellent, 126 reviews
The price is $99
$111 total
Nov 10 - Nov 11
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About the neighborhood

Map
8240-1039 Nishiide, Oizumi-cho, Hokuto, 409-1501

What's nearby

  • Kiyosato Museum of Photographic Arts - 6 min drive - 4.4 km
  • Kiyosato Highland Park - 6 min drive - 6.3 km
  • Hall of Halls - 8 min drive - 8.0 km
  • Hirayama Ikuo Silk Road Museum - 9 min drive - 6.6 km
  • Nakamura Keith Haring Collection - 16 min drive - 14.5 km

Getting around

  • Nagasaka Station - 16 min drive
  • Kai-Ōizumi Station - 17 min walk
  • Kobuchizawa Station - 17 min drive
  • Free train station pick-up

Restaurants

  • ‪Coucou CAFE - ‬5 min walk
  • ‪il nonno pizzeria - ‬11 min walk
  • ‪パン食堂 PUT - ‬18 min walk
  • ‪八ヶ岳パイ工房 - ‬6 min drive
  • ‪コパン北杜店 - ‬3 min drive

About this property

Grand Mercure Yatsugatake Resort & Spa

Bring the kids when you stay at Grand Mercure Yatsugatake Resort & Spa, and they can enjoy the free kids' club. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights include an outdoor tennis court, a kids' club, and a garden.

All inclusive

All-inclusive room rates at Grand Mercure Yatsugatake Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

DONE

Hotel size

    • 250 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Free train station pick-up from 8:30 AM to 5:30 PM
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
  • Restaurant

Traveling with children

  • Free children's club
  • Playground
  • Children's games
  • Toys

What to do

  • Ski passes
  • Hot springs
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Fishing nearby

Working away

  • Coworking spaces

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Library
  • Arcade/game room
  • Full-service spa
  • Outdoor tennis court
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Separate sitting area

Freshen up

  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Dining

Le SENSORIEL - This restaurant serves breakfast and dinner. Open select days.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Child's Club Card: JPY 0 per night, (up to 5 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3800 for adults and JPY 3800 for children

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees may apply to children for items such as extra bedding and meals.

Also known as

Yatsugatake Royal Hotel Hokuto
Yatsugatake Royal Hotel
Yatsugatake Royal Hokuto
Yatsugatake Royal
Yatsugatake Royal Hotel Japan/Hokuto
Royal Hotel YATSUGATAKE Hokuto
Royal YATSUGATAKE Hokuto
Royal YATSUGATAKE
Royal Hotel YATSUGATAKE
Mercure Yatsugatake & Hokuto
Grand Mercure Yatsugatake Resort Spa
Grand Mercure Yatsugatake Resort & Spa Hotel
Grand Mercure Yatsugatake Resort & Spa Hokuto
Grand Mercure Yatsugatake Resort & Spa Hotel Hokuto

Frequently asked questions

Does Grand Mercure Yatsugatake Resort & Spa offer free cancellation for a full refund?

Yes, Grand Mercure Yatsugatake Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Grand Mercure Yatsugatake Resort & Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Grand Mercure Yatsugatake Resort & Spa?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Grand Mercure Yatsugatake Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Grand Mercure Yatsugatake Resort & Spa and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes hot springs. Indulge in a treatment at the spa and enjoy other amenities such as spa services and an arcade. Grand Mercure Yatsugatake Resort & Spa also has a garden.

Are there restaurants at or near Grand Mercure Yatsugatake Resort & Spa?

Yes, there's an onsite restaurant.

What's the area around Grand Mercure Yatsugatake Resort & Spa like?

Grand Mercure Yatsugatake Resort & Spa is located on the boardwalk/promenade, a short 15-minute walk from Kaiooizumi Onsen Panoramanoyu.

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Grand Mercure Yatsugatake Resort & Spa Reviews

Reviews

8.2

Very Good

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very good

Good for the remaining day to stay
Kohei, 2-night trip

10/10 Exceptional

Great with 3 people
Daniel, 1-night trip

2/10 Poor

Dès la réception ce fut une catastrophe. Aucune aide pour le transport des bagages dans cet hôtel soit disant 4 étoiles. Le réceptionniste me demande de choisir l’heure du petit déjeuner avec 2 créneaux horaires 7h-8h ou 8h-9h je lui indique 8h-9h et là il me dit que ce n’est pas possible. ????. Il m’annonce que la wifi ne fonctionne pas à l’hôtel et il me demande de payer ma chambre alors que j’ai déjà payé en ligne. Aucune attention aux clients et pas capable de lire correctement la fiche client. Arrivée dans la chambre il se dégage une odeur, les lits sont durs. Rien n’a été dans cet hôtel qui n’est loin d’être un 4 étoiles. Il faut revoir votre copie.
Angelique, 1-night trip

4/10 Fair

駐車場も広く直ぐに停めれました。 チェックインが混んで30分くらいかかりました。 土曜日で家族ずれで子供が多く、ゆったり出来なかった。
yosihisa, 1-night trip

6/10 Good

特にありませんが、ドリンク会場は考えて
HITOSHI, 1-night trip

10/10 Exceptional

子供への配慮が素晴らしく、それでいて食事のクオリティも高い
Daisuke, 2-night trip

8/10 Very good

子どもの遊び場が地下にあり、子どもが退屈することなく楽しめる。 朝食、夕食もとても美味しく満足。 種類も多く、偏食でもとりあえず何か食べさせられる。 部屋は清潔そうだが、建物自体は古い？ので埃アレルギーが出た。 フロントに伝えると空気清浄機を持ってきてくれて助かったが、標準装備にはしてほしいところ。
???, 2-night trip

10/10 Exceptional

バランスが良い。 子供には天国 朝ごはんもおいしい 御風呂もよい！
ENDO, 2-night trip

10/10 Exceptional

Food is always fresh with local ingredients. Never fails to impress us.
Sara, 1-night trip

8/10 Very good

充電で、USBコンセントがないので、用意する必要があります。
Motoyuki, 1-night trip

10/10 Exceptional

グランドメルキュール八ヶ岳リゾート＆スパに宿泊しました。自然に囲まれた立地とラウンジサービスがとても心地よく、家族連れには特におすすめです。やや騒がしい時間帯もありましたが、全体的に満足できる滞在でした。
tsuyoshi, 1-night trip

8/10 Very good

良い点 遊具施設等が充実していて、12歳までの子どもはここで2～3時間は楽しめる。 ラウンジはお酒等もあり寛げる。 温泉は露天風呂まであり良い。 悪い点 掃除が不十分で、遊具の各所に埃が体積していたり、部屋のなかはケトルの下に埃、ベッドの下には乾電池やアメを落としたもの等があった。
???, 1-night trip

10/10 Exceptional

kids activety was very good
Mio, 1-night trip

8/10 Very good

スタッフが少ない。おもてなしの心がない。 基本自分でやってくださいというスタンス。
??, 2-night trip

8/10 Very good

子供が大変喜んだ。 また、泊まりたい
MASUMI, 1-night trip

6/10 Good

外資系だからだと思いますが、合理的にはできているものの、おもてなしという点で、違うかなあと感じました。
Kiyoshi, 2-night trip

6/10 Good

子供連れ以外は勧めません

幼児連れには非常に良い。ただ子供が小学校高学年になれば来ない。金額の割にサービス、部屋の質ほとんどが平均以下。唯一地下の遊び場がある、子連れが多い為、過ごしやすいところのみが高ポイント。 晩御飯でホテルの人がお誕生日イベントやっていたが、高級感がなく、残念。他の客層も明らかに困っている感じ。
HIROAKI, 1-night trip

8/10 Very good

森の中のホテル

ホテル内は広々としていて、快適でした。 早めに到着しましたが、3時までは部屋の準備ができないとのことで、徒歩で近くを散策しました。3時に戻ると鍵の受け取りに少し並びましたが、スムーズに対応されていて問題ありませんでした。 今回はエグゼクティブルームに滞在したので、1階のエグゼクティブラウンジが使えて、大満足でした。客層は小さなお子様連れが多かったですが、ラウンジは比較的静かでゆっくりできました。 朝食は1時間制ですが、メニューが多いので何を食べるか迷ってしまいました。笑 総じて、とても満足できる滞在でした。
1-night trip

10/10 Exceptional

子どもにはとてもいいホテルでした！ ただ、網戸に穴が空いていて 虫が入ってきたりが少し気になりました
YASUO, 1-night trip

10/10 Exceptional

また泊まりたい
Hideyuki, 1-night trip

8/10 Very good

フロントチェックインについて

事前のフロントチェックインは、スムーズで良かったです。おかげで、子供達は、ゆったり遊べました。
TAKASHI, 1-night trip

6/10 Good

ご飯は美味しく、施設は清潔、子供向けのアスレチックも他には無いものであった。スタッフは丁寧ではあったがスキル不足の様に感じた。
?, 1-night trip

10/10 Exceptional

子供のサービスがたくさんで本当に助かりました！いままで宿泊したホテルで一番揃っていたと思います！おむつと着替えさえ持っていけば困らない＼(^o^)／
Haruka, 1-night trip

8/10 Very good

⚪︎遊び場 →赤ちゃんから大きめの子供まで楽しめる空間 　子連れにはとても良いです！ ⚪︎ラウンジ →エグゼティブラウンジと通常ラウンジが別れていて通常ラウンジは畳み部屋で子供の遊べる玩具や絵本、大人は漫画などあり。 ワインとビール、ソフトドリンク、ちょっとしたツマミなどありゆったりできました。 ただ個人的にグランドメルキュール南房総のラウンジの方が落ち着いて良かったです。 ⚪︎温泉 →露天風呂はそんなに大きく無かったです。 　温度丁度良く気持ち良かった。 ⚪︎部屋 →洋室に宿泊しベッドが4台あり広々としたお部屋です。赤ちゃん連れの方はベビーベッドをレンタルできるそうです。私は今回ベビーベッドの空きがなく出来なかったので必要であれば早めに。 ⚪︎食事 →朝食、夕食共にビュッフェ 　思ってたより普通でした。 　品揃えが微妙な感じ。 ⚪︎総合 →グランドメルキュール南房総を利用した事がありその時とても良かったので今回は子供の遊び場が充実してる八ヶ岳に来ました。 正直私は千葉房総の方が食事は美味しかったかなと思いました。また千葉房総の方に行きたいと思います。 八ヶ岳は本当子連れの方がほぼ利用してるので少し騒がしい印象も受けました。 スタッフの方は皆さん丁寧な対応で良かったです！
Hikari, 1-night trip

8/10 Very good

自動販売機が欲しい。
Shoichi, 1-night trip