Grand Mercure Lake Hamana Resort & Spa

Property class: 4
Hotel with restaurant, near Lake Hamana

Choose dates to view prices

At Grand Mercure Lake Hamana Resort & Spa, you'll be within a 10-minute drive of Lake Hamana and Hamanako Garden Park. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include a seasonal outdoor pool, a children's pool, and a garden.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Hot springs
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • Seasonal outdoor pool
  • Children's pool
  • Spa services
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Children's pool
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
The current price is $54
$67 total
Oct 19 - Oct 20

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Classic Room, Japanese style, 4 futon beds, Ocean/Sea view

A swimming pool area with a gazebo, palm trees, and a brick wall.

Classic Room, Japanese style, 4 futon beds, Ocean/Sea view

  • Sleeps 8
  • 3 Twin Beds

View all photos for Classic Room with 2 single beds and 2 extra beds

A hotel room with two beds, a desk, a chair, a lamp, a window with a view, and a picture on the wall.

Classic Room with 2 single beds and 2 extra beds

8.0 out of 10
Very good
(27 reviews)
  • Sleeps 6
  • 2 Twin Beds

View all photos for Classic Room with 2 single beds and 2 extra beds

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Classic Room with 2 single beds and 2 extra beds

  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Classic Room, Japanese style, 4 futon beds, Lake view

Free toiletries, hair dryer, slippers, bidet

Classic Room, Japanese style, 4 futon beds, Lake view

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 4 Twin Futons

View all photos for Classic Room, Japanese-Western style, 2 singlebeds and 3 futon beds, Lake view

Free toiletries, hair dryer, slippers, bidet

Classic Room, Japanese-Western style, 2 singlebeds and 3 futon beds, Lake view

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 10
  • 2 Twin Beds and 3 Twin Futons

View all photos for Classic Room, Multiple Beds (Japanese Western Style)

A hotel room with two beds, a desk, a chair, a TV, a lamp, a small table, and a window with a view of a bridge and mountains.

Classic Room, Multiple Beds (Japanese Western Style)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 8
  • 2 Twin Beds and 3 Twin Futons

View all photos for Standard Room, 2 Twin Beds (Shower Booth)

A hotel room with two beds, a desk, a chair, a TV, and a large window with a view.

Standard Room, 2 Twin Beds (Shower Booth)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a desk, a TV, and a large window with a view.

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 6
  • 2 Twin Beds

Superior Room with 2 single beds and 1 extra bed

  • Sleeps 6
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Executive Room, 2 Twin Beds

A folded dark blue shirt with a gold emblem and a yellow cufflink on a textured surface.

Executive Room, 2 Twin Beds

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 6
  • 2 Twin Beds

View all photos for Classic Suite, Multiple Beds (Japanese Western Style)

A hotel room with a large window, a sofa, a bed, and a small table.

Classic Suite, Multiple Beds (Japanese Western Style)

  • Sleeps 7
  • 4 Twin Beds

View all photos for Classic Room, 1 Double Bed

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Classic Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Suite, 2 Twin Beds

In-room safe, iron/ironing board (on request), WiFi (free), bed sheets

Classic Suite, 2 Twin Beds

  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds, Accessible

A hotel room with a bed, a desk, a TV, and a bathroom with a sink and mirror.

Classic Room, 2 Twin Beds, Accessible

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Suite, 2 Twin Beds

A hotel room with two beds, a TV, a desk, and a view of the water.

Classic Suite, 2 Twin Beds

  • Sleeps 8
  • 2 Twin Beds

View all photos for Standard Room (Modern Japanese Style)

A hotel room with two beds, a small seating area, a television, and a view of the outdoors.

Standard Room (Modern Japanese Style)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 3 Twin Beds

View all photos for Family Room, Multiple Beds

A hotel room with two beds, a small table with a chair, a view of the outdoors, and a painting on the wall.

Family Room, Multiple Beds

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Executive Room, 3 Twin Beds, Sea View

A hotel room with a large bed, a desk, a chair, and a view of the city.

Executive Room, 3 Twin Beds, Sea View

  • Sleeps 6
  • 3 Twin Beds

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About the neighborhood

Map
4396-1 Yamazaki, Yuto-cho, Chuo-ku, Hamamatsu, 431-0101

What's nearby

  • Lake Hamana - 1 min walk - 0.0 km
  • Yuto Culture Center - 5 min drive - 2.0 km
  • Hamamatsu Flower Park - 16 min drive - 8.0 km
  • Hamanako Palpal Theme Park - 17 min drive - 8.7 km
  • Kanzanji Temple - 20 min drive - 9.7 km

Getting around

  • Mt. Fuji - Shizuoka Airport (FSZ) - 69 min drive
  • Oitsu Station - 30 min drive
  • Shin-Toyohashi Station - 30 min drive
  • Toyohashi Station - 30 min drive
  • Free train station pick-up
  • Free train station drop-off

Restaurants

  • ‪五味八珍 舞阪店 - ‬7 min drive
  • ‪魚べい 志都呂店 - ‬6 min drive
  • ‪海幸 - ‬9 min drive
  • ‪沖縄カフェ 果報 - ‬5 min drive
  • ‪ブュッフェレストラン四季 - ‬1 min walk

About this property

Grand Mercure Lake Hamana Resort & Spa

  • At Grand Mercure Lake Hamana Resort & Spa, you'll be within a 10-minute drive of Lake Hamana and Hamanako Garden Park. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include a seasonal outdoor pool, a children's pool, and a garden.

All inclusive details

  • All-inclusive room rates at Grand Mercure Lake Hamana Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

Hotel size

    • 369 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests must be at least 20 years to stay in a smoking room.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Transfers

    • Free train station shuttle from 2:00 PM to 5:00 PM

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
  • Restaurant

Traveling with children

  • Children's pool

What to do

  • Hot springs
  • Shopping

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Seasonal outdoor pool
  • Arcade/game room
  • Spa services

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Public bath/onsen services include an indoor public bath (no minerals). This service features separate men and women areas. There are hot springs on site.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3872 to 3872 for adults, and JPY 1997 to 1997 for children

Pets

  • Service animals exempt from fees

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from July to August

Policies

Extra-person charges may apply and vary depending on property policy.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, mobile payments and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Mobile payment options include: PayPay, Merpay and WeChat Pay.

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Additional fees may apply to children for items such as extra bedding and meals.

Also known as

Hamanako Royal Hotel Hamamatsu

Hamanako Royal Hotel

Hamanako Royal Hamamatsu

Hamanako Royal

HAMANAKO Hotel Hamamatsu

HAMANAKO Hotel

HAMANAKO Hamamatsu

HAMANAKO

THE HAMANAKO

Mercure Hamana & Spa Hamamatsu

Grand Mercure Lake Hamana Resort Spa

Grand Mercure Lake Hamana Resort & Spa Hotel

Grand Mercure Lake Hamana Resort & Spa Hamamatsu

Grand Mercure Lake Hamana Resort & Spa Hotel Hamamatsu

Frequently asked questions

Is there a pool at Grand Mercure Lake Hamana Resort & Spa?

Yes, there's a seasonal outdoor pool and a children's pool.

Are pets allowed at Grand Mercure Lake Hamana Resort & Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Grand Mercure Lake Hamana Resort & Spa?

Yes, there's free self parking.

What are the check-in and check-out times at Grand Mercure Lake Hamana Resort & Spa?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.

What is there to do at Grand Mercure Lake Hamana Resort & Spa and nearby?

Onsite recreation at Grand Mercure Lake Hamana Resort & Spa includes hot springs. Enjoy amenities like a seasonal outdoor pool, spa services, and an arcade. Grand Mercure Lake Hamana Resort & Spa also has a garden.

Are there restaurants at or near Grand Mercure Lake Hamana Resort & Spa?

Yes, there's an onsite restaurant.

What's the area around Grand Mercure Lake Hamana Resort & Spa like?

Grand Mercure Lake Hamana Resort & Spa is in Nishi Ward, a short 1-minute walk from Lake Hamana.

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Reviews

Grand Mercure Lake Hamana Resort & Spa Reviews

8.0

Very Good

8.2

Cleanliness

7.4

Location

8.0

Staff & service

7.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, plentiful, and with a wide variety of options. (44 reviews)
  • The restaurant offered a wide variety of delicious food options, including a creative and satisfying breakfast and dinner buffet. (27 reviews)
  • The all-inclusive package offered a wide variety of delicious meals, drinks, and snacks, making it a fantastic experience. (8 reviews)
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Reviews

Verified review

10/10 Exceptional

Great breakfast, really nice onsen.
Verified review

10/10 Exceptional

Helpful hotel staff They are so kindly
Verified review

10/10 Exceptional

Great location!
Verified review

10/10 Exceptional

Great location!
Verified review

10/10 Exceptional

Nice clean and warm, room, friendly staff. Lovely breakfast
Verified review

8/10 Very good

11th floor is newly renovated. Room is large and the lakeside view is manificent
Verified review

10/10 Exceptional

A plethora of breakfast options were offered every morning. In the evening, snacks and drinks were provided for a few hours in the lounge. A person could easily spend the whole day here. You'll be fed, there's a pool and spring, a shop on the first floor, free drinks. This place is well worth your $$. We felt very well taken care of. We are likely coming back on our next trip to Japan.
Verified review

10/10 Exceptional

A spa hotel 30 min away from the center

This is a spa hotel with mineral baths, excellent food and drinks. It's a bit far from the center of Hamamatsu city (30 min by taxi), but it worth the drive. Service is excellent. Executive lounge with free drinks on the top floor is supper nice (you need to stay in the executive room to have access). The only minor issue - no aircon in the corridors of the top floors. The aircon in the room worked perfectly.
Verified review

10/10 Exceptional

Nice place, clean room and great facilities around the hotel complex. Free parking. Awesome breakfast with choices of different cuisine.
Verified review

8/10 Very good

Absolutely love the local options for breakfast. Such a large variety.
Verified review

10/10 Exceptional

quiet, easy parking
Verified review

6/10 Good

Welcome lounge and night lounge foods are delicious.
Verified review

10/10 Exceptional

Free happy hour drink 3-6 19-21
Verified review

6/10 Good

hospitality, congestion with elevators
Verified review

2/10 Poor

Completely run down and disappointing. The beds were like rocks. Only good thing was the onsen.
Verified review

8/10 Very good

水回りが古い
Verified review

8/10 Very good

朝食は８時頃から大変込み合いますというチェックイン時の声掛けから みなさん、早めに食べに出てこられたせいか、開始の７時が一番混んでました（笑）
Verified review

10/10 Exceptional

リノベーションをしてある為部屋はシンプルで広々していました。 大浴場の露天風呂は砂が底に溜まっている所があり浸かって入る場所が限られてました。 朝食はすごく種類もあり大満足でした。 私は地元なので、地元の食材や、地域の郷土料理もあってよかったです。
Verified review

4/10 Fair

よかった点はラウンジです。あとは特にありません。
Verified review

10/10 Exceptional

オールインクルーシブはよいです👍 お風呂広いし、ビュッフェも充実していて楽しめました。 もともとロイヤルホテルがロケーションのよい場所に建ててあったのも奏功していて、古さを補って余りあると思います。 各地のメルキュールを利用してみたいと思います。
Verified review

6/10 Good

女風呂にスチームサウナしか無かったのが残念でした…水風呂が無かったのは、もっと残念でした…脱衣場が涼しくなかったのは無いわぁーと思いました。
Verified review

8/10 Very good

朝食バイキングの席案内をしてくれた。 かなり混雑絵していたので、スムーズに席につけました。
Verified review

10/10 Exceptional

部屋の広さもゆったりとしているほか、部屋の壁を活用したプロジェクターも設置されており、動画配信サービスを活用しで映画やドラマなども楽しむことができ、良かったです。チェックインからチェックアウトまで、ホテル内で お酒や食事などを思いっきり楽しむことができオールインクルーシブに大満足です。また、機会があったら是非宿泊しようと思います。
Verified review

10/10 Exceptional

ラウンジでアルコールやおつまみを無料でいただけるので、夕食前やお風呂上がりに一杯飲めて最高でした！
Verified review

8/10 Very good

朝食の種類が、比較的豊富でした。