4/10 Regular
25 ago. 2025
OK place but bad management
My overall lower rating has nothing to do with the facility which is good but with the overall bad management of the facility. I selected this place because I needed a unit with a kitchenette. When I was planning my very long trip in western Canada, I couldn't find anything affordable around Tofino, so I decided to have a second night in Qualicum Beach at the same location. I made that second night reservation the same day as I made my first one. I have travelled extensively around the world and I have sometimes added night at a same location. Each time, that hotel was smart and organised enough to realise that it was the same person making another reservation and simply adding a night to the reservation. However, the staff at Qualicum Bay resort were not organised and smart enough to realise that I had added a second night. This mishap resulted in me having to check-out from my first room and move and check back in to another room in between my two nights. Totally unsatisfactory! Although the rooms were clean and comfortable, we were left with a very sour taste about all the warning notes in the cabins about noise, smoking, or other matters. What's the point to have all these warnings when management staff does not enforce it! On our first night, there was a lot of noise very late in the night in the unit next to ours and more people than the allowable limit. Since there is no management staff on site after 9pm, none of their multiple rules can be enforced. Not good!!
Stephan
Stephan, viaje de 1 noche
Opinión verificada de un huésped de Hoteles.com
