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Hakone Airu

4.0 star property
Mountain ryokan in Hakone with restaurant and bar/lounge

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Photo gallery for Hakone Airu

Separate tub and shower, spring water tub, free toiletries, hair dryer
Interior entrance
Terrace/patio
Aromatherapy, massages
Lobby sitting area
Near Hakone Open Air Museum, Hakone Airu offers a serene retreat with an indoor mineral hot spring, designer stores on site and Japanese cuisine at private dining. Stay connected with high-speed WiFi and enjoy the coffee shop or unwind at one of two hot springs. Guests rave about the helpful staff.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Onsen
  • Free parking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Hot springs
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Area shuttle
  • Bus station shuttle
  • Terrace
  • Front-desk safe
  • Multilingual staff

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Terrace
  • Daily housekeeping
The current price is $346
$382 total
Dec 5 - Dec 6

Why we love this property

Soothing mountain ryokan
Mountain spring water bathtubs and hot springs flow throughout this traditional ryokan. In-room massages and aromatherapy treatments complete the experience.
Ryokan dining delights
Savor authentic Japanese cuisine with cooked-to-order breakfast, private dining options, traditional kaiseki meals, and elegant tea service.
Ryokan retreat
Spring water tubs soothe weary limbs in this authentic ryokan. Down comforters and in-room massages ensure blissful rest after turndown service.

Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for Deluxe Room, Non Smoking, Mountain View 4F with open-air bath + Private Room Meal

Separate tub and shower, spring water tub, free toiletries, hair dryer

Deluxe Room, Non Smoking, Mountain View 4F with open-air bath + Private Room Meal

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Private bathroom
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Standard Room, Non Smoking, Mountain View 2F with open-air bath + Private Room Meal

Down comforters, minibar, in-room safe, desk

Standard Room, Non Smoking, Mountain View 2F with open-air bath + Private Room Meal

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Private bathroom
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Superior Room, Non Smoking, Mountain View 3F with open-air bath + Private Room Meal

Down comforters, minibar, in-room safe, desk

Superior Room, Non Smoking, Mountain View 3F with open-air bath + Private Room Meal

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Private bathroom
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Standard Room, Non Smoking, Mountain View 2F (Steak Dinner) with open-air bath + Private Room Meal

Down comforters, minibar, in-room safe, desk

Standard Room, Non Smoking, Mountain View 2F (Steak Dinner) with open-air bath + Private Room Meal

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Private bathroom
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Superior Room, Non Smoking, Mountain View 3F (Steak Dinner) with open-air bath + Private Room Meal

Down comforters, minibar, in-room safe, desk

Superior Room, Non Smoking, Mountain View 3F (Steak Dinner) with open-air bath + Private Room Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Private bathroom
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Deluxe Room, Non Smoking, Mountain View 4F (Steak Dinner) with open-air bath + Private Room Meal

Down comforters, minibar, in-room safe, desk

Deluxe Room, Non Smoking, Mountain View 4F (Steak Dinner) with open-air bath + Private Room Meal

8.0 out of 10
Very good
(3 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Private bathroom
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Standard Room, Non Smoking, Mountain View 2F (Sushi Dinner) with open-air bath + Private Room Meal

Down comforters, minibar, in-room safe, desk

Standard Room, Non Smoking, Mountain View 2F (Sushi Dinner) with open-air bath + Private Room Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Private bathroom
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Superior Room, Non Smoking, Mountain View 3F (Sushi Dinner) with open-air bath + Private Room Meal

Down comforters, minibar, in-room safe, desk

Superior Room, Non Smoking, Mountain View 3F (Sushi Dinner) with open-air bath + Private Room Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Private bathroom
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Deluxe Room, Non Smoking, Mountain View 4F (Sushi Dinner) with open-air bath + Private Room Meal

Down comforters, minibar, in-room safe, desk

Deluxe Room, Non Smoking, Mountain View 4F (Sushi Dinner) with open-air bath + Private Room Meal

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Private bathroom
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Deluxe Room, Non Smoking, Mountain View 4F (Shabu-shabu Dinner) with open-air bath + Private Meal

Down comforters, minibar, in-room safe, desk

Deluxe Room, Non Smoking, Mountain View 4F (Shabu-shabu Dinner) with open-air bath + Private Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Private bathroom
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Standard Room, Non Smoking, Mountain View 2F (Shabu-shabu Dinner) with open-air bath + Private Meal

Down comforters, minibar, in-room safe, desk

Standard Room, Non Smoking, Mountain View 2F (Shabu-shabu Dinner) with open-air bath + Private Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Private bathroom
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Superior Room, Non Smoking, Mountain View 3F (Shabu-shabu Dinner) with open-air bath + Private Meal

Down comforters, minibar, in-room safe, desk

Superior Room, Non Smoking, Mountain View 3F (Shabu-shabu Dinner) with open-air bath + Private Meal

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Private bathroom
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Standard Room_Dinner Included _, Non Smoking, Mountain View 2F,Check out 9am, Open-air bath

Ryokan dining

Standard Room_Dinner Included _, Non Smoking, Mountain View 2F,Check out 9am, Open-air bath

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Private bathroom
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Superior Room, Non Smoking, Mountain View 3F - Dinner Included, Check out 9am, Open-air bath

Ryokan dining

Superior Room, Non Smoking, Mountain View 3F - Dinner Included, Check out 9am, Open-air bath

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Private bathroom
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Deluxe Room, Non Smoking, Mountain View 4F - Dinner Included, Check out 9am, Open-air bath

Ryokan dining

Deluxe Room, Non Smoking, Mountain View 4F - Dinner Included, Check out 9am, Open-air bath

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Private bathroom
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Standard Room, Non Smoking, Mountain View 2F with open-air bath, Room Only, Check Out 11am

Down comforters, minibar, in-room safe, desk

Standard Room, Non Smoking, Mountain View 2F with open-air bath, Room Only, Check Out 11am

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Private bathroom
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Superior Room, Non Smoking, Mountain View 3F with open-air bath,Room Only, Check Out 11am

Down comforters, minibar, in-room safe, desk

Superior Room, Non Smoking, Mountain View 3F with open-air bath,Room Only, Check Out 11am

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Private bathroom
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Deluxe Room, Non Smoking, Mountain View 4F with open-air bath, Room Only, Check Out 11am

Down comforters, minibar, in-room safe, desk

Deluxe Room, Non Smoking, Mountain View 4F with open-air bath, Room Only, Check Out 11am

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Private bathroom
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Standard Room, Non Smoking, Mountain View 2F (Sashimi Dinner) with open-air bath + Private Room Meal

Down comforters, minibar, in-room safe, desk

Standard Room, Non Smoking, Mountain View 2F (Sashimi Dinner) with open-air bath + Private Room Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Private bathroom
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Standard Room, Non Smoking, Mountain View 2F (Red king crab Dinner) with open-air bath +Private Meal

Down comforters, minibar, in-room safe, desk

Standard Room, Non Smoking, Mountain View 2F (Red king crab Dinner) with open-air bath +Private Meal

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Private bathroom
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Superior Room, Non Smoking, Mountain View 3F (Sashimi Dinner) with open-air bath + Private Room Meal

Down comforters, minibar, in-room safe, desk

Superior Room, Non Smoking, Mountain View 3F (Sashimi Dinner) with open-air bath + Private Room Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Private bathroom
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Superior Room, Non Smoking, Mountain View 3F (Red King Crab Dinner) with open-air bath +Private Meal

Down comforters, minibar, in-room safe, desk

Superior Room, Non Smoking, Mountain View 3F (Red King Crab Dinner) with open-air bath +Private Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Private bathroom
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Deluxe Room, Non Smoking, Mountain View 4F (Sashimi Dinner) with open-air bath + Private Room Meal

Down comforters, minibar, in-room safe, desk

Deluxe Room, Non Smoking, Mountain View 4F (Sashimi Dinner) with open-air bath + Private Room Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Private bathroom
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Deluxe Room, Non Smoking, Mountain View 4F (Red King Crab Dinner) with open-air bath + Private Room

Down comforters, minibar, in-room safe, desk

Deluxe Room, Non Smoking, Mountain View 4F (Red King Crab Dinner) with open-air bath + Private Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Private bathroom
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for New Year Limited Deluxe Room, Non Smoking, Mountain View 4F with open-air bath + Private Room Meal

Separate tub and shower, spring water tub, free toiletries, hair dryer

New Year Limited Deluxe Room, Non Smoking, Mountain View 4F with open-air bath + Private Room Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Private bathroom
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for New Year Limited Superior Room, Non Smoking, Mountain View 3F with open-air bath + Private Room Meal

Down comforters, minibar, in-room safe, desk

New Year Limited Superior Room, Non Smoking, Mountain View 3F with open-air bath + Private Room Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Private bathroom
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for New Year Limited Standard Room, Non Smoking, Mountain View 2F with open-air bath + Private Room Meal

Terrace/patio

New Year Limited Standard Room, Non Smoking, Mountain View 2F with open-air bath + Private Room Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Down duvet
Free extra futon mattress
Private bathroom
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

Similar properties

Reception
Hakone Kowakien TEN-YU
  • Onsen
  • Spa
  • Free parking
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9.6 out of 10, Exceptional, 1,711 reviews
The price is $436
$529 total
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About the neighborhood

Map
499-1 Yumoto, Hakone, Kanagawa, 250-0311

What's nearby

  • Sounji Temple - 4 min walk - 0.4 km
  • Tamadare Falls - 6 min walk - 0.5 km
  • Key Hiraga Museum - 6 min walk - 0.6 km
  • Gyokuren Shrine - 7 min walk - 0.6 km
  • Hakone Toy Museum - 8 min walk - 0.7 km

Getting around

  • Haneda Airport (HND) - 72 min drive
  • Narita Intl. Airport (NRT) - 140 min drive
  • Hakone Ohiradai Station - 7 min drive
  • Hakone-Itabashi Station - 8 min drive
  • Hakone Yumoto Station - 10 min walk
  • Area shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪はつ花そば 本店 - ‬6 min walk
  • ‪山そば - ‬8 min walk
  • ‪料理茶屋花さがみ - ‬8 min walk
  • ‪茶のちもと - ‬6 min walk
  • ‪画廊喫茶 ユトリロ - ‬8 min walk

About this property

Hakone Airu

At Hakone Airu, you'll be within a 15-minute drive of Hakone Kowakien Yunessun and Fuji-Hakone-Izu National Park. Guests can indulge in massages or aromatherapy, then grab a bite to eat at the coffee shop/cafe. A bar/lounge and a terrace are other highlights. Fellow travelers like the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 15 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:30 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 9:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests with dietary restrictions or food allergies should contact this property at least 3 days in advance.
    • Meals are not included for children ages 2 and younger booked in breakfast, dinner, and half board rates.
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Free uncovered onsite self parking
    • Free uncovered onsite valet parking
    • Free uncovered onsite extended parking
DONE

Transfers

    • Bus station shuttle*
DONE

Offsite

    • Area shuttle within 1 kilometers*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–8:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Tea service at check-in
  • Kaiseki meal
  • Room service (limited hours)

Traveling with children

  • Children's menu
  • Baby bath

What to do

  • Hot springs
  • Shopping

Services

  • Front desk (limited hours)
  • Concierge services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Designer stores on site
  • Spa services

Accessibility

  • Elevator

Room amenities

Be entertained

  • DVD player
  • 55-inch LCD TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Turndown service
  • Free extra futon
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Furnished balcony

Freshen up

  • Private bathroom
  • Spring water bathtub
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

Food and drink

  • Refrigerator
  • Free bottled water
  • Children's dinnerware
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Tatami (woven mat floors)
  • Geta (wooden sandals)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). There are 2 hot springs open between 3:00 PM and 9:00 AM.

Dining

Onsite venue - This diner specializes in Japanese cuisine and serves breakfast and dinner. A children's menu is available.

Fee & policy details

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of JPY 3300 (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve high chairs

Parking

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Hot springs access available from 3:00 PM to 9:00 AM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
  • Guests must contact this property in advance to reserve access to the public bathing facility

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees may apply to children for items such as meals.

Also known as

Hakone Airu Inn
Hakone Airu Ryokan
Hakone Airu Hakone
Hakone Airu Ryokan Hakone

Frequently asked questions

Are pets allowed at Hakone Airu?

Sorry, pets aren't allowed.

Is parking offered on site at Hakone Airu?

Yes, there's free self, valet, and extended parking.

What are the check-in and check-out times at Hakone Airu?

Check-in start time: 3:00 PM; Check-in end time: 6:30 PM. Check-out time is 10 AM. Late check-out is available for a charge of JPY 3300 (subject to availability).

What is there to do at Hakone Airu and nearby?

Onsite recreation at Hakone Airu includes hot springs. Hakone Airu also has spa services.

Are there restaurants at or near Hakone Airu?

Yes, there's an onsite restaurant that offers Japanese cuisine.

Does Hakone Airu have rooms with private hot tubs?

Yes, each room has a spring water bathtub.

Does Hakone Airu have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Hakone Airu like?

Hakone Airu is in Yumoto, a short 10-minute walk from Hakone Yumoto Station and 18 minutes' walk from Tenzan Onsen.

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Reviews

Hakone Airu Reviews

9.2

Wonderful

9.6

Cleanliness

8.6

Location

9.4

Staff & service

9.2

Eco-friendliness

9.4

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as delicious, fresh, and amazing with beautifully presented meals. (24 reviews)
  • The spa experience was rejuvenating with private tubs, in-room massages, and wonderful skincare products available. (8 reviews)
  • The dining experience was exceptional with delicious meals, private dining rooms, and a wide variety of traditional Japanese cuisine. (10 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Food
Breakfast
Ryokan
Onsen
Walking
Location
Family friendly
Private bathroom

Reviews

10/10 Exceptional

The breakfast was perfect and I felt Iike in heaven in my room with Private onsen.
Yoo, 1-night trip

10/10 Exceptional

Excellent and incredible experience. Staff, room, food and all amenities were outstanding
Matilde Thirup, 1-night trip

10/10 Exceptional

The breakfast was fresh, tasty and
Steven, 1-night trip

10/10 Exceptional

Everything was amazing. Only downsize is that there was no non-seafood japanese breakfast.
Nathan, 1-night trip

10/10 Exceptional

Amazing

This hotel is amazing! Top notch food service and amenities. The onsen in your room is so nice. The included private dinner experience was top quality!
Dan, 1-night trip

10/10 Exceptional

We stayed at Hakone Airu on our honeymoon and our experience was nothing short from amazing! Staff was so friendly and accommodating and the food was delicious. 10/10 recommend!
Kaylin, 1-night trip

10/10 Exceptional

Very Relaxing Stay

Wonderful stay! Everything was amazing, from the food to the service to the room. We loved our private onsen.
Samantha, 1-night trip

10/10 Exceptional

Lovely staff, clean tidy rooms, nice breakfast and dinner
Theodore, 1-night trip

10/10 Exceptional

We loved our stay at Hakone Airu. After visiting Japan for 10 days it was a great
Susan, 1-night trip

10/10 Exceptional

Great Place to Stay in Hakone

Beautiful scenery, great staff, and very accommodating for any needs. Best to go with someone who at least has an introductory level of Japanese to help with communication.
Mitchell, 1-night trip

10/10 Exceptional

It was a pleasant and relaxing stay.
Carlos, 1-night trip

10/10 Exceptional

Incredible Experience Hakone Airu

Excellent service, incredible amenities! 10 out of 10
Kevin, 1-night trip

10/10 Exceptional

Amazing

We absolutely loved our stay. So relaxing. Amazing hospitality. A much needed recharge after a busy couple of days sight seeing in Tokyo. Highly recommend.
Abby, 1-night trip

10/10 Exceptional

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Mathias Rosener, 2-night trip

10/10 Exceptional

Excellent ryokan experience
Damie, 1-night trip

10/10 Exceptional

Great japanese experience. From the start until the end we enjoyed it all... the private onsen and meals were super good.
Sharon, 1-night trip

10/10 Exceptional

Hakone Airu was unbelievable. Great staff, beautiful room and our dinner and breakfast were delicious. Could not recommend higher
Jacqueline, 1-night trip

10/10 Exceptional

Would recommend a stay here to anyone visiting Hakone. Excellent service, beautiful room and an exquisite dinner experience.
Jasmine, 1-night trip

10/10 Exceptional

Very nice ryokan, the private onsen was the biggest highlight.
Wilson, 1-night trip

8/10 Very good

If you are looking for a peaceful and authentic hotel, that's the place to stay!
Giuseppe, 1-night trip

6/10 Good

Good overall. Nice amenities and onsen in the room. Food was overall ok. Internet access was slow.
Bilal, 1-night trip

10/10 Exceptional

Awesome experience. Staff is very attentive and wonderful stay. Great for a family get away. Highly recommend property
Cindy, 1-night trip

8/10 Very good

While this property could use a renovation as some of the rooms and components appear to be aging, this was a lovely stay and the staff were incredible throughout our entire time. This is a great middle of the road option for people to look for if they would like a private onsen.
Max, 2-night trip

10/10 Exceptional

Amazing place with amazing staff
Grabriel, 1-night trip

10/10 Exceptional

Great very nice and beautiful. Good atmosphere
Phuc, 1-night trip