Lapland Hotels

"The room was clean, but during the winter conditions, you should have the options to at least have your room swept. Front desk staff was not very friendly. Furniture in the lobby was not anything we would sit on. The most disappointing part was the shower. The shower head did not stay up, so you had to use the hand held head, the water ran out of the bottom of the shower stall, so you had to squeegee the water back under the shower door after you had to get wet, lather and then rinse off in there different steps. The location was not bad it was less than a 10 minute walk to the city center."

"The glass houses are located in an area where you have to drag your suitcase through gravel. It makes it hard to get to. Rooms are small but fine for a 1 night stay. Breakfast was good. Dinner in the ice restaurant is cold as you can imagine and food is ok for the cost. Drinks on the property are expensive. "

"ok"

"e had the most incredible 4 days and 3 nights at Aito resort. It was a completely 5 star experience from start to finish, with all of the small details considered by the staff for the ultimate experience. We were celebrating my partners 30th birthday and staff went above and beyond to make it special. We did the snowmobile experience and northern lights hunt and we were lucky enough to experience the Aurora on the hunt and again from our igloo. Above all - the staff here are faultless - the staff in both restaurants, the guy in the spa, Wendy in the safari house, maintenance guys and reception staff. So so friendly and kind. Thank you guys for making such a special 30th birthday for my partner - we want to come back for my 30th now in 2 years! X"

"The property and the location is good. But what they don't mention is that some of the chalets are very far from the reception and you have to cross a main street, and if you don't have the car there is no help or trolley to drag the suitcases across. The receptionists are very unhelpful and apathetic. They blocked the room access card even before our check out time and and again to reactivate, though it is their fault, you need to walk all the way to the reception to reactivate it! "

"Excellent stay!"

"Such a great place to stay! We got lucky with the northern lights view. Restaurant was excellent!"

"Breakfast was excellent. Great variety."

"Reception desk on arrival not very welcoming or friendly, just did the necessary. Bathroom floor space like a postage stamp, literally width of toilet. Never seen such a tiny bathroom. Breakfast was just ok but could have more on offer, quite limited. Location amazing, very clean, comfy beds. "