Very comfortable bed! The room was pretty clean, around the shower screen was the only complaint.
Kettle didn't work, had to hold the button for it to boil.
On arrival had to go and find someone to check in.
At breakfast, had to go and find staff to ask for items that were missing. Weren't shown to a table so we chose one- which wasn't reserved- then were asked to move as it had no cutlery for breakfast. Another couple came in and sat at the exact same table - there was plenty of other tables free as we were the only ones in there and the staff didn't ask them to move but brought cutlery over.
We had a bottle of wine for our room but no corkscrew, when asking for one the staff were quite rude and reluctant to open it for us, although they did, we were made to feel like we'd done something wrong.