2/10 Mediocre
18 abr. 2026
My stay at this hotel was disappointing from the very beginning. I experienced a delayed check-in due to the lack of clear instructions. Despite reaching out multiple times before arrival, I did not receive timely responses, which left me waiting and unsure how to proceed upon arrival. This created unnecessary stress after a long trip.
Another major issue was the WiFi. It was not working throughout my stay, which was extremely inconvenient. I raised this issue several times with the staff, and although I was repeatedly promised that it would be fixed soon, no actual solution was provided. In today’s time, reliable internet is a basic necessity, and failing to provide it significantly affected my overall experience.
The combination of poor communication and failure to deliver essential services made this stay far below expectations. Unfortunately, I cannot recommend this hotel unless they improve their responsiveness and ensure that basic amenities like WiFi are consistently available.
Osama
Osama, viaje de 2 noches en familia
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