The hospitality of the staff at this hotel is astounding. We felt so very cared for and welcome. They always greeted us with smiles and even made us to-go meal baskets on days when we left before breakfast. They provided us an inexpensive laundry service and arranged our airport shuttle even though we needed to leave at 4 AM. The breakfast every morning was delicious. In addition to the normal spread, which consisted of different breads, meat, cheese, fresh fruit, fresh juices, cereals, tea, and coffee, they had hot items that were different each day. The hotel is spacious and has the feel of a boutique hotel or family-owned bed and breakfast. We loved the sitting areas on the third floor and the outdoor balcony on the top floor. The wifi is fine but a little spotty due to some older equipment. We stayed in a room with three beds and the room was clean, comfortable and well-designed, with ample space. Unfortunately, our experience was tainted by the lack of reliably-warm water. Mid-week, they changed us to a different room, but it was less reliable than our original room. So, it turned out that about 1/2 of our showers were either cold or barely warm. We also had fits with the shower doors not sliding open easily due to loose rollers on the track. We had a screwdriver and were able to get it tightened enough to slide open, but until we did it was pretty annoying.