The staff at the check-in desk were great, helpful, efficient and accommodating.
The size of the room was ample. We requested a room with roll in shower that was roomy, safer and easier than a bathtub. Unfortunately, the floor is not properly angled, water streamed out onto the rest of the bathroom floor every time we showered and we had to improvise putting towels on the floor to keep it dry and safe from slipping, it's an accident waiting to happen and a liability.
During our 7 day stay, there was NO HOT WATER FOR SHOWERS ON 2 DAYS. Coffee supplies were lacking. When requested, we were given only decaf (we asked for regular), or only 1 pack was available at a time or delivery was hours later.
Upon unpacking the first day, I found a large toenail clipping on the top corner of the box spring near the headboard. I have a photo if you'd like me to provide it. Housekeeping did not clean well then and the next time we requested service, toilet paper was not provided even though the one hanging was almost at the end; no coffee packets or cups were supplied.