The staff at this hotel was amazing! They were all so kind and friendly and helpful!
But there was a a lot to be desired at this hotel. For starters we specifically booked this hotel because it had an indoor hot tub, a complimentary hot breakfast, and a pool. Well the hot tub was closed and looked like it had been for quite some time, the pool was dirty and there was no place to sit, and the breakfast was very disappointing. The only hot thing was oatmeal. Then it was some fruit and bagels or toast. That to me does not qualify as a hot breakfast.
On top of that our room not in great condition either. The vent in the bathroom didn't work, the bath towels were barely bigger than hand towels, the lights were flickering, and several the outlets did not work, the bedding consisted of a sheet and a light weight blanket and we freezing!
You can tell that at some point this hotel was very nice - but it has been majorly neglected and needs some TLC.