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Casa Bugó

3.5 star property
Hotel with spa, near Clock Tower

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Experience the vibrant charm of Cartagena at Casa Bugó, where you can indulge in a cooked-to-order breakfast and unwind on the rooftop terrace. Explore designer stores, get pampered with a massage at the onsite spa, or lounge by the swimming pool.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Free WiFi
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Vending machine
  • Microwave in a common area

Feel at home (6)

  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Economy Double Room, 1 Double Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, individually decorated

Economy Double Room, 1 Double Bed, Non Smoking

  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Balcony

Deluxe Room, 1 King Bed, Non Smoking, Balcony | Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking, Balcony

  • City view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, 1 Queen Bed, Non Smoking

Comfort Double Room, 1 Queen Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, individually decorated

Comfort Double Room, 1 Queen Bed, Non Smoking

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, individually decorated

Family Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, Multiple Beds, Non Smoking

Superior Double Room, Multiple Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, individually decorated

Superior Double Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe House, Multiple Bedrooms, Non Smoking (13 Rooms, 23 Guests)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe House, Multiple Bedrooms, Non Smoking (13 Rooms, 23 Guests)

  • City view
  • 800 sq m
  • 13 bedrooms
  • Sleeps 30
  • 6 King Beds, 3 Double Beds, 5 Queen Beds and 2 Twin Beds

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About the neighborhood

Map
36-93 Calle del Cuartel, Cartagena, Bolívar, 130001

What's nearby

  • Walls of Cartagena - 2 min walk - 0.2 km
  • Bolivar Square - 3 min walk - 0.3 km
  • Palace of the Inquisition Cartagena Historical Museum - 3 min walk - 0.3 km
  • Clock Tower - 5 min walk - 0.4 km
  • Cartagena de Indias Convention Center - 8 min walk - 0.7 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 15 min drive

Restaurants

  • ‪Buena Vida - ‬2 min walk
  • ‪Espiritu Santo Restaurante - ‬2 min walk
  • ‪Cafe La Manchuria - ‬1 min walk
  • ‪Juan Valdez Café - ‬2 min walk
  • ‪La Esquina del pan de Bono - ‬2 min walk

About this property

Casa Bugó

  • Casa Bugó features a rooftop terrace and puts you within a 5-minute walk of Clock Tower. Guests can go for a swim in the outdoor pool, then visit the spa to be pampered with deep-tissue massages. Other features include a terrace and a garden.

At a glance

DONE

Hotel size

    • 13 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children may not be eligible for complimentary breakfast
    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–10:00 AM
  • Shared microwave
  • Shared refrigerator
  • Room service (limited hours)
  • Water dispenser

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • An outdoor pool
  • Designer stores on site
  • Full-service spa
  • Reception hall

Room amenities

Be entertained

  • 22-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and hot stone massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Parties and events are allowed on site.

Long-term renters welcome.

Guests can rest easy knowing there's a fire extinguisher, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

State tax ID - 901188050

Also known as

CASA BUGÓ Hotel Cartagena

CASA BUGÓ Hotel

CASA BUGÓ Cartagena

Casa Bugó Hotel

Casa Bugó Cartagena

Casa Bugó Hotel Cartagena

Frequently asked questions

Does Casa Bugó offer free cancellation for a full refund?

Yes, Casa Bugó does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Casa Bugó?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at Casa Bugó?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Casa Bugó?

Sorry, there's no onsite parking at Casa Bugó.

What are the check-in and check-out times at Casa Bugó?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Casa Bugó?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (7-min drive) is nearby.

What is there to do at Casa Bugó and nearby?

Casa Bugó has a spa and an outdoor pool, as well as a garden.

What's the area around Casa Bugó like?

Casa Bugó is a short 5-minute walk from Clock Tower and 11 minutes' walk from Cartagena de Indias Convention Center.

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Reviews

Casa Bugó Reviews

8.8

Excellent

9.2

Cleanliness

10

Location

9.0

Staff & service

8.4

Property conditions & facilities

Popular mentions

Location
Service staff
Room

Reviews

Verified

10/10 Exceptional

Great hotel!

It kind of looks like a dive from the outside but a really nice hotel. Very comfy and a great price. Perfect location.
Dwan, 1-night trip
Verified

8/10 Very good

Great architecture, good location away from busy a

Hotel has nice characteristics of what you would expect of the old city arquitecture. The balcony was great, nice spacious bathroom, be mindful that the toilet is open roof with the room, AC was good, and privacy great, the street could be npisy sometimes but thats normal in the city, but this area is away from the busy areas. It had a cooler, cute pool, staff very helpful and friendly. Hot water. Matress was so so, overall I liked it given the price. The floors could use a nice cleaning
2-night trip
Verified

10/10 Exceptional

The staff was great and they kept the rooms very clean , breakfast in thr morning was great and if you needed to get around town they make sure you was pointed in the right direction
3-night trip
Verified

8/10 Very good

Beautiful Colonial Boutique Hotel, safe area, easy walking to great restaurant, nice boutiques. Rooms are spacious, nice bathroom.
EDGAR, 1-night trip
Verified

10/10 Exceptional

Great shower, lots of character, high ceilings on top floor.
Robert, 2-night trip
Verified

8/10 Very good

Great location

Great location in the heart of the walled city. Staff were pleasant but not exceptional. They did not go out of their way to make me feel welcomed as I have experienced in other places but they were pleasant enough.
Tijuana, 2-night trip
Verified

4/10 Fair

Small rooms. Nothing like the pictures on hotels.com.
Zobhayd, 4-night trip
Verified

4/10 Fair

Dust on the sheets from the work they were doing in the room, gave me allergies. Totally disappointing
Usha Barwale, 2-night trip
Verified

6/10 Good

bueno pero chiquita habitación

escogí una de las habitaciones pequeñas del primer piso, son bastante pequeñas pero tienen todo lo q uno necesita.
claudia, 2-night trip
Verified

10/10 Exceptional

Sensacional

Otimo estadia. Cafe da manha maravilhoso
Lucas, 4-night trip
Verified

10/10 Exceptional

I highly recommend Casa Bugo! Amazing staff.
Anthony, 1-night trip
Verified

8/10 Very good

Sugiero que den al personal de recepcion capacitacion de como orientar al turista
JORGE, 2-night trip
Verified

10/10 Exceptional

Amazing … the staff .. breakfast was a plus and sooo clean
ANAMARIA, 1-night trip
Verified

10/10 Exceptional

Beautiful hotel, great location and amazing food, the bathroom was my favourite part
Miguel Arturo, 2-night trip
Verified

10/10 Exceptional

Lovely stay!

So beautiful and staff very helpful!
Lavinia, 3-night trip
Verified

10/10 Exceptional

Súper recomendado

Un lugar muy bonito al estilo al mejor estilo colonial de Cartagena, muy buena atención.
Jhonnattan, 1-night trip
Verified

10/10 Exceptional

Muy buena opción para conocer Cartagena en la ciudad amurallada
Eduardo, 1-night trip
Verified

10/10 Exceptional

Beatifull edification, Colonial Style, Breakfast Excellent and such nice people helping Directly every single Day , I recommended Big Time
Manny, 3-night trip
Verified

10/10 Exceptional

HOTEL MUY BIEN UBICADO, CÓMODO, CON TODO LO NECESARIO, EL PERSONAL MUY AMABLE. SIN DUDA VOLVERÍA A HOSPEDARME EN EL.
3-night trip
Verified

10/10 Exceptional

Great place

Great location and super service staff. Will definitely return.
Hernan, 1-night trip
Verified

10/10 Exceptional

Nicely redone, old home to provide a quaint lodge Shower water not as warm as I would’ve liked, but Cartagena is always warm.
John, 1-night trip
Verified

10/10 Exceptional

Beautiful boutique hotel in the city of Cartagena

Loved this charming boutique hotel. Great location, easy to get to and very close to all the crazy touristy stuff going on in Cartagena without any major noise or disturbances. Very spacious room, wonderful staff. A must go and definite return address.
Michel, 1-night trip
Verified

8/10 Very good

The hotel was really cute, clean and unique. The staff was really helpful. I loved the decor. The soaps were great! Breakfast was included and it was great! Room was spacious. Overall, great visit.
Sabrina, 1-night trip
Verified

10/10 Exceptional

The staff was amazing very accommodating. Erick especially went out of his way to make sure we had everything we needed. His English was perfect and was able to communicate perfectly. This is a very traditional hotel, captured the Cartagena essence 100%. Also it is a great location walking distance to everything.
4-night trip
Verified

10/10 Exceptional

Topnotch

Loved the room , area , staff.
1-night trip